Ngā Hau o Rēhia Baycourt Theatre
EVENT
Be Our Guest
All-ages
Arts
Family-friendlyAll ages
About this event
Ready for the most enchanted event of the year? This November, the castle doors are opening, the magic is calling, and trust us... you won’t want to miss what’s waiting inside. Step into a world of iconic characters, jaw-dropping performances, unexpected twists, and a story that proves there’s always more beneath the surface. From the first note to the final bow, get ready to laugh, gasp, cheer, and fall in love with the magic all over again. The countdown is ON. The invitation has arrived. So grab your crew, dress to impress, as Diamond Studios welcomes you to BE OUR GUEST.
Pricing
- Adult: $45.05
- Child: $33.79
Accessible to visitors who:
Visitor experience
Level, wide glass entrance with automatic doors. A light-coloured paved pathway leads to the entrance. An accessibility symbol is on the right door, and box office hours are on the left.
Level, wide paver footpath and concrete kerb alongside an asphalt road with a blue-marked bus stop bay. Several yellow buses are present; orange cones obstruct parts of the path.
Wide, level pathway of beige rectangular pavers leading to a building entrance with multiple dark-framed glass doors. Concrete curb along left edge.
Roadside accessible parking/drop-off zone marked in blue with wheelchair symbol sign. A level paved pathway, obstructed by two orange cones, leads to the building.- Visitors can reach this site using public transport, with a bus stop located within 200 metres of the venue entrance.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
- The venue has a sheltered space for visitors to use in the event of sudden bad weather.
- There is a lack of on-street car parking next to Baycourt due to temporary bus stops.
- A construction zone next door produces loud noises during the daytime that could alarm visitors.
- Clear directions, signs, and maps are available to guide visitors through the venue, including to emergency exits.
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing to visitors.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- There is no designated breakout room or quiet space available for visitors who require it.
- Emergency alert systems produce audio warnings but do not also include visual warnings.
- The venue hosts events or activities that use audiovisual equipment, and staff can intervene if systems induce seizures.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Activities are held in environments suitable for participants who are neurodiverse.
- Information regarding closed captions, subtitles, or Sign Language interpretation for videos, and audio descriptions for blind or low vision visitors, is not applicable.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- Staff are available to assist visitors with blindness or low vision, if needed.
- Staff are available to assist visitors with intellectual disabilities, if needed.
- Staff are able to help if emergency escape routes are not immediately accessible to people who require mobility assistance.
Wide automatic glass doors to Baycourt theatre. Level light paver pathway leads to the entrance. Wheelchair access symbol on right door. Dark grey mat just inside.Blue-marked roadside drop-off/pick-up zone with yellow 'X' markings, adjacent to a paved path leading to a building entrance. A blue wheelchair symbol sign is present.
Blue accessible zone with yellow wheelchair symbol on asphalt, bordered by yellow diagonal lines, next to a concrete footpath.
Sign: 'ACCESSIBLE TOILET'. Doorway leads to a light-floored room storing two wheelchairs. Dark grey carpet transitions to smooth light floor at entrance.
L-shaped chrome grab bar on a light-coloured wall, with a toilet roll holder on the horizontal section. Part of a white toilet and sink are visible. Dark grey floor.
Accessible bathroom with wall-mounted basin, vertical and horizontal grab bars (horizontal extending towards toilet), Dyson hand dryer, and soap dispenser. Grey floor.Level paved pathway leading to a modern building entrance with multiple automatic glass doors. A concrete kerb is visible on the left.
Toilet with a horizontal grab bar on the right wall, and a wall-mounted basin with a vertical grab bar nearby and soap dispenser. Dark grey non-slip floor.
Descending steps in an auditorium, with dark non-slip mats and contrasting nosing. Red tiered seating flanks both sides. A metal handrail runs down the left. Patterned red carpet at base.
Grey door with silver lever handle and wheelchair symbol. A red toggle switch is set to 'LOCK'.
Active construction site with uneven dirt ground, featuring multiple vehicles, portable buildings, and tall cranes. A foreground fence partially obscures a brick pathway and grassy mounds.Paved footpath with a manhole cover, bordering a concrete kerb and asphalt road. A blue painted area on the road is near a damaged yellow bus and partially obstructed by an orange and white traffic...
Level paved entrance with metal bollards leading to a wide, covered building entrance with glass doors. Two green 'ENTRY' signs are on the right wall.Wheelchair & Mobility Scooter Access
- The main entrance and pathway offer step-free access to the venue.
- The reception area is easy for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids to navigate.
- All flooring, including accessible footpaths, has non-slippery surfaces to prevent accidents and falls.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres.
- Wheelchairs are available for loan onsite.
- Evacuation routes are accessible to people who use wheelchairs, powerchairs, mobility scooters, or walking aids.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
- The car park is well-lit at night.
Accessible Restrooms
- The venue has a clearly labelled accessible restroom, with more than one accessible stall available.
- Grabrails are easily accessible for a person seated on the toilet.
- Restroom handwashing and drying facilities are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Staff are available to assist visitors with blindness or low vision, if needed.
- The venue does not have tactile ground surface indicators at the top of each set of stairs.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Hearing loops are available to visitors.
- Evacuation plans consider individuals with deafness or limited hearing.
- Emergency alert systems do not produce both audio and visual warnings.
Neurodiverse Support
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces where their owners are welcome.