East meets West, the modern hawker, street food dining experience. When Ms Fox returned from her travels, her mind was full of the flavours of the west, Malaysia, Thailand, Vietnam, Cambodia and Japan, so many amazing street vendors mixed with vibrant personalities and all washed down with new and exciting cocktails. Fox brings these flavours home to you at her Hawker House. Eastern concepts combined with the dishes Kiwis love, in easy to eat and understand dishes.
Accessible to visitors who:
Visitor experience
The venue does not have designated accessible parking or drop-off/pick-up points.
The closest available parking is over fifty metres away on the main street.
A safe footpath leads to the main entrance, which provides step-free access and has double-wide doors at least 0.81 metres wide.
The main entrance has a physical door that opens outward and can be opened using one hand.
Public transport, specifically a bus stop, is located within 200 metres of the venue entrance.
Entering the restaurant could be challenging for visitors navigating crowds on busy days.
Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control it.
The venue does not have areas with strong scents or fragrances.
Quiet hours are not offered for neurodiverse visitors.
Emergency alert systems produce both audio and visual warnings.
Evacuation plans consider individuals with deafness or limited hearing.
This venue does not host events or provide forms of entertainment for visitors.
Consequently, the question of whether staff can intervene quickly if audiovisual systems project distressing content is not applicable.
Staff have not received formal workplace training on accessibility and inclusion, but the venue welcomes all visitors.
Staff are available to assist visitors with blindness or low vision, and with intellectual disabilities, if needed.
Staff are able to help if emergency escape routes are not immediately accessible to people requiring mobility assistance.
Payment for services can be taken at the table by a member of staff for visitors with accessibility requirements.
A feedback mechanism is in place for visitors to raise concerns about accessibility or to provide suggestions.
Wheelchair & Mobility Scooter Access
The main entrance and pathways provide step-free access to the venue.
The main entrance is at least 0.81 metres wide, with double-wide doors that open outward and can be opened with one hand.
The reception area and main dining area are easy to navigate, with a minimum distance of 0.8 metres for pathways between tables.
Tabletops are positioned at a height of at least 0.7 metres from the floor.
The venue contains steps without available ramps or lifts, and these steps lack secure handrails.
While most entrances, passageways and doorways have a minimum width of 0.81 metres, some internal doors and doorways may not accommodate all wheelchairs or mobility scooters.
Accessible Restrooms
The venue has accessible, gender-neutral restrooms with clear labels indicating their location.
Restrooms include one or more accessible toilet stalls with grabrails that are easily accessible from a seated position.
The restroom interior is accessible to manual wheelchairs and powerchairs, meeting the 2 metres x 1.6 metres cubicle dimensions.
Handwashing and drying facilities (hand dryer and paper towel) are within easy reach for wheelchair users.
The bathroom mirror is not at an appropriate height for a person who uses a wheelchair.
Entering restrooms requires navigating two inward-opening doors, and in one restroom, a baby-changing station next to the toilet could be an obstacle.
Accessible Parking
This venue does not have designated or clearly marked accessible parking spaces.
The closest available parking spaces are more than fifty metres away on the main street.
There are no designated drop-off and pick-up points or loading zones to ensure safe and convenient access.
Blindness & Low Vision
A safe footpath leads to the main entrance.
The pathway leading to the main entrance does not have tactile ground surface indicators.
Tactile ground surface indicators are not available at the top of any stairs within the venue, and secure handrails are not present on stairs or ramps.
All flooring, including accessible footpaths, has non-slippery surfaces.
Staff are available to assist visitors with blindness or low vision if needed.
The venue's online menu is provided as a PDF and is not screen reader-compatible.
Deafness & Limited Hearing
Emergency alert systems produce both audio and visual warnings, and evacuation plans consider individuals with deafness or limited hearing.
Music is played through a speaker system at a volume no louder than 85 decibels (standard voice levels), and staff can control the volume.
For waitlisting, the venue does not have a specific method to notify visitors who are deaf or have limited hearing, only offering phone calls.
For takeaway orders, the venue notifies visitors via phone call and food app, accommodating visitors who are deaf or have limited hearing.
Neurodiverse Support
Music is played at a volume no louder than 85 decibels, which staff can control.
The venue does not have areas with strong scents or fragrances.
Quiet hours are not offered for neurodiverse visitors.
Service Animals
All service animals are welcome on the premises.
Service animals can enter all the same spaces within the venue as their owners.
