Keilor East Leisure Centre

The main entrance and pathway are step-free and accessible, featuring a smooth, paved, and level path.
Designated drop-off/loading zones are available within 50 metres of the main entrance, with a 5-minute time limit.
Taxis or rideshare vehicles can drop passengers close to the entrance.
The main entrance features automatic doors and has no steps, with clear signage displayed.
The venue is accessible by bus, with stops 50-100 metres from the entrance, though these public transport stops are not wheelchair-accessible.
Small puddles of water may appear in the foyer due to pool users; slip caution is advised.
The reception desk is not accessible for visitors who use wheelchairs or mobility scooters due to height and space limitations.

Activities offered provide a range of sensory experiences for visitors sensitive to light, sound, or touch.
Visitors can easily step away if they experience sensory overload.
Quiet hours are offered for neurodiverse visitors on Thursdays from 2:00 PM to 3:00 PM.
Hearing loops or assistive listening devices are available in designated areas.
Tactile exhibits or touchable displays are available, and signage is available in braille.
Music is played at a standard volume (no louder than 85 decibels) with staff control.
Strong scents of chlorine and pool water are present in the Aquatic Area and may be faintly noticeable in the main foyer.

The venue hosts events using audiovisual equipment, with information provided ahead of time via website, social media (Facebook, Instagram), and other channels.
Events are held in environments suitable for visitors who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
Events are suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
Events are held in environments suitable for neurodiverse visitors.
Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
The venue does not have a designated breakout room or quiet space for visitors who require it.
Please note: The venue cannot adjust the temperature of all indoor venues or create temperature-controlled spaces during extreme weather conditions.

All staff have received training on accessibility and inclusion for visitors.
Staff training is provided upon induction and updated regularly.
Staff members are aware of accessible features and services, and are able to provide assistance when needed.
Staff have received specific training on assisting people with disability during emergencies.
The organisation participates in partnerships for continuous workforce development initiatives.

Main entrance and pathways are step-free and accessible.
Automatic doors are present at the main entrance, and all passageways are at least 0.81 metres wide.
Steps are present in some areas, but ramps or lifts are available as alternatives.
The reception desk is not accessible for wheelchair users due to height and space limitations.

There are 11 designated accessible parking spaces within 20 metres of the main entrance.
Parking spaces have level entry to a footpath and are well-lit.
There is no adequate room to transfer to a wheelchair from driver and passenger car doors.

Multiple clearly labelled accessible restrooms are available, including unisex facilities.
Restroom interiors are wheelchair accessible (at least 2m x 1.6m) with grab rails, accessible height toilets, and left-side transfer space.
Basins, taps, mirrors, soap dispensers, and hand dryers are accessible.
An emergency call button or alarm is not available from the toilet.

A safe footpath leads to the entrance, and tactile ground surface indicators are at the top of stairs.
Tactile exhibits and braille signage are available.
The entrance does not have tactile ground surface indicators, and glass doors/walls are not clearly marked for people with low vision.
Contrasts in colour or texture are not used on paths or stairs, and large-print materials are not available.

Emergency alerts include both audio and visual warnings, with evacuation plans considering deaf or hard of hearing visitors.
Hearing loops or assistive listening devices are available in designated areas.
Events are held in suitable environments with clear signs or graphics.
Captions, subtitles, or sign language are not available for video content.

Quiet hours are offered on Thursdays from 2:00 PM to 3:00 PM.
Activities offer a range of sensory experiences, and visitors can easily step away if overstimulated.
There is no dedicated quiet space or breakout room, and strong chlorine scents are present in aquatic areas.

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