Mercury Baypark Arena

• Designated and clearly-marked accessible parking spaces are available.
• The main entrance is located within 30 metres of the closest accessible parking space.
• There is sufficient room for people to transfer to their mobility aids by the car doors.
• A safe footpath with tactile ground surface indicators leads to the main entrance, which offers step-free access.
• Designated drop-off and pick-up points or loading zones are available to ensure safe access.
• A reception counter suitable for wheelchair users is available and easy to navigate.
• Public transport is not available, and the closest mode of transport is not within 200 metres of the venue entrance.

• A designated breakout room or quiet space is available for visitors who require it.
• Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
• Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
• The venue can create temperature-controlled spaces and adjust the temperature of all indoor venues as needed.

• The venue hosts events and activities that utilise audiovisual equipment.
• Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
• Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
• Closed captions, subtitles, or Sign Language interpretation are not available for video content during events.
• Audio descriptions are not available for video content for people who experience blindness or low vision.

• The venue is staffed, and staff members are aware of available accessible features and services.
• Some staff have received workplace education and training on accessibility and inclusion for visitors.
• Staff are available to assist visitors with blindness or low vision, intellectual disabilities, or acquired brain injuries if needed.
• In emergencies, staff are able to help if escape routes are not immediately accessible to people requiring mobility assistance.
• A feedback mechanism is in place for visitors to raise concerns about accessibility or provide suggestions.

Wheelchair & Mobility Scooter Access

• The main entrance and pathways provide step-free access throughout the venue.
• The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters or walking aids.
• Ramps or lifts are available to navigate areas with steps, and all flooring, including ramps and accessible footpaths, has non-slippery surfaces.
• All entrances, passageways and doorways have a minimum width of 0.81 metres and are easy to open with one hand.

Accessible Parking

• Designated and clearly-marked accessible parking spaces are available.
• The main entrance is located within 30 metres of the closest accessible parking space.
• There is sufficient room for people to transfer to their mobility aids by the driver and passenger car doors.
• The car park is well-lit at night, and designated drop-off and pick-up points ensure safe and convenient access.

Accessible Restrooms

• The venue has more than one clearly-labelled accessible bathroom stall.
• Grabrails are easily accessible to a person seated on the toilet and the restroom interior is accessible to people using manual or powerchairs (cubicle dimensions meet the minimum of 2 metres x 1.6 metres).
• Restroom handwashing and drying facilities, including a hand dryer, are within easy reach for wheelchair users.
• The bathroom mirror is at an appropriate height for a person who uses a wheelchair.

Blindness & Low Vision

• A safe footpath leads to the entrance and has tactile ground surface indicators to support visitors with blindness or low vision.
• Tactile ground markings are in place for visitors who use mobility canes, and tactile signs are available on lift buttons.
• Staff are available to assist visitors with blindness or low vision if needed.
• Audio descriptions are not available for video content during events.

Deafness & Limited Hearing

• Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
• Emergency alert systems do not produce both audio and visual warnings.
• Evacuation plans do not take into consideration individuals with deafness or limited hearing.
• Closed captions, subtitles, or Sign Language interpretation are not available for video content during events.

Neurodiverse Support

• Activities are held in environments suitable for neurodiverse participants.
• A designated breakout room or quiet space is available for visitors who require it.
• Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
• Staff can intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.

Service Animals

• All service animals are welcome on the premises.
• Service animals can enter all of the same spaces where their owners are welcome.