Ascot Vale Leisure Centre

The main entrance and pathway to the venue are step-free and accessible.
Taxis or rideshare vehicles can drop passengers close to the entrance, within 20 metres of the main entrance.
The path to the entrance has a smooth, paved surface with a gentle slope.
The main entrance itself features automatic doors; however, there are 3 steps directly at this entrance, and no dedicated ramp is present at this specific point.
Ramps are provided along the pathway to account for gentle slopes, ensuring overall step-free access to the venue.
Clear signage for the venue's entrance is displayed.
A reception desk near the entrance is accessible for wheelchair users and mobility scooters.
The venue is accessible by bus and tram, with stops 50-100 metres from the entrance; however, these public transport stops are not wheelchair-accessible.
No tactile ground surface indicators are present at the entrance.
For further questions about accessing the centre, please contact 03 9284 6402.

Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
Visitors can easily step away if they experience sensory overload.
Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the volume.
The Aquatic Area has a strong chlorine and pool water scent, which can be faintly picked up in other areas of the venue.
Quiet hours for neurodiverse visitors are offered on Wednesdays from 2:00 PM to 3:00 PM.
Tactile exhibits or touchable displays are available, and signage is available in braille.
Captions, subtitles, or sign language are not available for video content, nor are audio descriptions for people with low vision.
Hearing loops or assistive listening devices are not available.
There is no designated quiet space available.
Venue tours are available to help visitors become accustomed to the spaces and address any sensory questions.

Events are held at this venue and utilise audiovisual equipment.
Information about event dates, times, and nature is provided in advance via the website, Facebook, Instagram, community pages, and other channels.
Events are held in environments suitable for visitors who are blind or have low vision, with even, non-slip flooring and unobstructed pathways.
Events are suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
Events are suitable for neurodiverse visitors.
Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
Clear directions, signs, and maps are available to guide visitors through the venue, including to emergency exits.
There is no designated breakout room or quiet space for visitors who require it during events.
The temperature of indoor venues cannot be adjusted, nor can a temperature-controlled space be created for sudden temperature shifts.

All staff have received training on accessibility and inclusion for visitors.
Staff members are aware of accessible features and services and can provide assistance when needed.
Accessibility inclusion training is provided irregularly as Belgravia Leisure introduces new courses.
Staff undergo annual emergency evacuation training and have received training on assisting people with disability during emergencies.
The organisation participates in other accessibility partnership initiatives.
The MOVE Moonee Valley website includes a wide selection of accessibility tools to better understand the venue's accessibility ahead of time.

The main entrance and pathways to the venue are step-free and accessible.
The main entrance features automatic doors.
All entrances, passageways, and internal doors are at least 0.81 metres wide.
A reception desk near the entrance is accessible for visitors using wheelchairs or mobility scooters.

Sixteen designated accessible parking spaces are available across two areas.
Adequate room is provided to transfer to a wheelchair from driver and passenger car doors.
Parking spaces have a kerb cut or level entry to a footpath, and the main entrance is within 20 metres.
While steps and obstacles exist, ramps or lifts are provided from parking to the nearest exit.

Accessible, clearly labelled, gender-neutral restrooms are available.
The restroom interior is wheelchair accessible (at least 2 metres x 1.6 metres) with grab rails.
The toilet is at an accessible height (450-480mm) with left-side transfer space, and an emergency call button is reachable.
Accessible features extend to the basin, mirror, soap dispenser, and hand drying facilities.

Tactile ground surface indicators are at the top of all stairs, and glass doors/walls are clearly marked.
Tactile exhibits and braille signage are available.
Events are designed for low vision visitors with even, non-slip flooring and unobstructed pathways.
There is no safe footpath to the entrance for low vision, and no entrance tactile indicators or colour contrasts on paths/stairs.

Emergency alerts include both audio and visual warnings.
Evacuation plans include provisions for people who are deaf or hard of hearing.
Events are suitable for deaf or limited hearing visitors with clearly displayed signs or graphics.
Captions, subtitles, sign language, and hearing loops or assistive listening devices are not available.

Activities offer a range of sensory experiences, and visitors can easily step away if experiencing sensory overload.
Music volume is controlled, and quiet hours are offered on Wednesdays from 2:00 PM to 3:00 PM.
Venue tours are available to assist with sensory questions.
A strong chlorine scent is present in the aquatic area, and there is no designated quiet space or adjustable temperature control.

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