Birkenhead Pool and Leisure Centre

• The venue has designated and clearly-marked accessible parking spaces.
• Public transport (bus) is available and the closest stop is within 200 metres of the venue entrance.
• The main entrance and pathway provide step-free access to the venue.
• A safe footpath leads to the entrance for people who are blind or experience low vision.
• The car park is well-lit at night and a sheltered space is available for visitors in the event of sudden bad weather.

• The site has a designated breakout room or quiet space for visitors who require it.
• Participants can easily remove themselves from activities at this site if they experience sensory overload or discomfort.
• The venue is unable to adjust the temperature of all indoor venues for visitors who require controlled room temperatures.
• The venue cannot create a temperature-controlled space in the event of a heatwave, cold snap, or sudden shift in temperature.

• The venue offers water sports and water-based activities.
• A hoist is available for people to access the main pool, while the small pool can be accessed through a short series of steps.
• Other water-based activities do not permit easy access into the water without aid.
• Activities are held in environments suitable for participants who are deaf or experience limited hearing, as well as those who are neurodiverse.
• The venue does not offer winter sports or sports that require the use of ski fields.

• All staff have received workplace education and training on accessibility and inclusion for visitors.
• Staff are aware of accessible features and services available within this venue and are able to provide assistance when needed.
• Staff are available to assist guests with blindness or low vision, and guests with intellectual disabilities.
• Staff are able to help if emergency escape routes are not immediately accessible to people who require mobility assistance.
• A feedback mechanism is in place for visitors to raise concerns about accessibility or to provide suggestions.

Wheelchair & Mobility Scooter Access

• The main entrance and pathway provide step-free access to the venue.
• The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids.
• Where steps exist, ramps are also available, are easily navigated, and have secure handrails.
• All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate wheelchairs, powerchairs, or mobility scooters, with doors that are easy to open.

Accessible Parking

• The site has designated and clearly-marked accessible parking spaces.
• The main entrance or meeting point is located within 20 metres of the closest accessible parking space.
• There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
• The car park is well-lit at night.

Accessible Restrooms

• The venue has more than one clearly labelled accessible bathroom stall.
• Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restroom.
• Handwashing and drying facilities (paper towel) are within easy reach of a person using a wheelchair, and the bathroom mirror is at an appropriate height.
• The restroom interior is accessible to people using manual wheelchairs or powerchairs, meeting the minimum cubicle dimensions of 2 metres x 1.6 metres.

Blindness & Low Vision

• A safe footpath leads to the entrance for people who are blind or experience low vision.
• Staff are available to assist guests with blindness or low vision, if needed.
• Activities are not held in environments suitable for participants who are blind or experience low vision (e.g. regarding even, non-slip flooring and unobstructed pathways).
• Tactile ground surface indicators are not available at the top of each set of stairs.

Deafness & Limited Hearing

• Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
• The venue is able to notify all visitors quickly and clearly in the event of an emergency.
• Evacuation plans take into consideration individuals with deafness or limited hearing.
• Information regarding whether emergency alert systems produce both audio and visual warnings is not available.

Neurodiverse Support

• Activities are held in environments suitable for participants who are neurodiverse.
• The site has a designated breakout room or quiet space for visitors who require it.
• Participants can easily remove themselves from activities at this site if they experience sensory overload or discomfort.
• Staff are available to assist guests with intellectual disabilities, if needed.

Service Animals

• All service animals are welcome on the premises.
• Service animals can enter most, but not all, of the same spaces in which their owners are welcome.