This much-loved facility is a community staple in Tauranga Central. It is home to countless sports leagues, stage performances and local events that delight spectators year-round. Particularly popular for court hire, this is a premier sporting venue for all indoor codes. Queen Elizabeth Youth Centre (QEYC) neighbours the picturesque Memorial Park, making it the ideal location for events for the whole family. The floors are marked for basketball, netball, volleyball, badminton and roller derby.
Accessible to visitors who:
Visitor experience
The venue is accessible via public transport, with the closest bus stop located within 200 metres of the entrance.
Designated drop-off and pick-up points are available to ensure safe and convenient access.
The main entrance and pathway to the site provide step-free access, and the reception area is easy to navigate for mobility aids.
The reception, help desk or service counter is suitable for visitors who use wheelchairs or mobility scooters.
Activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
A designated breakout room or quiet space is available for visitors who require it.
The temperature of all indoor venues can be adjusted, and temperature-controlled spaces can be created in response to weather changes.
The venue hosts events and activities that utilise audiovisual equipment.
Closed captions, subtitles or Sign Language interpretation are not available for videos.
Audio descriptions for videos are also not provided for visitors who experience blindness or low vision.
Some staff members have received workplace education and training on accessibility and inclusion for visitors.
Staff are aware of accessible features and services within the venue and are able to provide assistance when needed.
Staff are able to assist visitors with blindness or low vision, intellectual disabilities, and acquired brain injuries if needed.
Staff are able to help if emergency escape routes are not immediately accessible to people who require mobility assistance.
Wheelchair & Mobility Scooter Access
The main entrance and pathway are accessible, offering step-free access to the venue.
The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters or walking aids.
While the site contains steps, ramps and a lift are available for navigation between levels, with ramps being easily navigable and featuring secure handrails.
All entrances, passageways and doorways have a minimum width of 0.81 metres and accommodate mobility devices, although some doors may not be easy to open with one hand.
Accessible Restrooms
The venue has one clearly labelled accessible restroom, though it does not offer a gender-neutral option or multiple accessible stalls.
Grabrails are easily accessible when seated on the toilet, and the restroom interior is accessible for manual wheelchairs or powerchairs, meeting the 2-metre x 1.6-metre dimension requirement.
Handwashing, hand drying facilities (via a hand dryer), and the bathroom mirror are within easy reach and at an appropriate height for wheelchair users.
The restroom door can be opened, locked, and unlocked using one hand, and staff can unlock it in an emergency.
Accessible Parking
Designated and clearly-marked accessible parking spaces are available.
The closest accessible parking space is located within 20 metres of the main entrance.
There is sufficient room for people to transfer to their wheelchairs, powerchairs or mobility scooters by the car doors.
The car park is well-lit at night, and designated drop-off and pick-up points are provided, although an additional accessible parking space at the rear lacks step-free access to the building.
Blindness & Low Vision
A safe footpath leading to the entrance is not available for people who are blind or experience low vision.
The pathway leading to the main entrance does not have tactile ground surface indicators.
Video audio descriptions are not available for events or activities.
Emergency alert systems produce audio warnings, but visual warnings are not available.
Deafness & Limited Hearing
Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
Closed captions, subtitles or Sign Language interpretation are not available for videos at events or activities.
Emergency alert systems produce audio warnings, but visual warnings are not available.
Evacuation plans do not currently take into consideration individuals with deafness or limited hearing.
Neurodiverse Support
Activities are held in environments suitable for neurodiverse participants and offer a wide range of sensory experiences and stimuli.
A designated breakout room or quiet space is available for visitors who require it.
Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
Staff are available to assist visitors with intellectual disabilities and acquired brain injuries if needed, and the temperature of indoor venues can be adjusted for visitors requiring controlled room temperatures.
Service Animals
All service animals are welcome on the premises.
Service animals can enter all the same spaces in which their owners are welcome.
