Auburn Ruth Everuss Aquatic Centre

• The main entrance and pathway are step-free and accessible.
• Designated drop-off and loading zones are available directly at the entrance with no time limit.
• Taxis or rideshare vehicles can drop passengers close to the entrance.
• The venue is accessible by public transport (train and bus), with wheelchair-accessible stops located 100-200 metres from the entrance.
• The path to the entrance is smooth, paved, and has a gentle slope.
• While there are 6 steps at the main entrance, a ramp is also provided for access.
• The main entrance features clear signage and manual light doors.
• A reception desk near the entrance is accessible for visitors using wheelchairs or mobility scooters.

• Visitors can easily step away from activities if they experience sensory overload.
• The venue does not play music through a speaker system during operating hours and does not have areas with strong scents or fragrances.
• However, a range of sensory experiences is not applicable to activities offered.
• No dedicated quiet area is available (though a designated breakout room exists elsewhere).
• Captions, subtitles, sign language, audio descriptions, hearing loops, tactile exhibits, braille signage, and large-print materials are not available.
• Quiet hours for neurodiverse visitors are not offered.

• Events are held at the venue and utilise audiovisual equipment.
• Information about event dates, times, and nature is provided in advance via the venue's website, Facebook, and Instagram.
• Events are held in environments considered suitable for neurodiverse visitors, with designated breakout rooms and temperature-controlled spaces.
• Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
• However, events are not held in environments suitable for visitors who are deaf or experience limited hearing.

• The venue is staffed, and all staff have received training on accessibility and inclusion for visitors.
• Staff members are aware of accessible features and services within the venue and can provide assistance.
• Accessibility inclusion training is provided annually to staff.
• Staff have received training on assisting people with disability during emergencies, and can intervene if audiovisual content could trigger seizures or distress.
• The organisation does not participate in any accessibility badge programs or continuous workforce development initiatives.

Wheelchair & Mobility Scooter Access

• The main entrance and pathway are step-free and accessible.
• A ramp is provided at the main entrance, in addition to 6 steps.
• All passageways and doors within the venue are at least 0.81 metres wide.
• All ramps on site can be used safely by people using wheelchairs or other mobility aids and have secure handrails.
• Accessible restrooms feature an interior of at least 2 metres x 1.6 metres, with accessible basins and mirrors.
• Evacuation routes are accessible to wheelchair and mobility aid users.
• Wheelchairs are available for visitors to borrow onsite.

Accessible Parking

• Two designated accessible parking spaces are available.
• There is adequate room to transfer to a wheelchair from both driver and passenger car doors.
• Parking spaces have a kerb cut or level entry to a footpath, and are located within 20 metres of the main entrance.
• The car park is well-lit at night and is part of a larger parking structure.
• The parking structure allows vehicles with a minimum height of 2.2 metres.
• There are no steps, kerbs, or obstacles between the parking spaces and the nearest exit.

Accessible Restrooms

• The venue provides a gender-neutral accessible restroom, which is clearly labelled.
• Accessible restroom doors can be opened, locked, and unlocked with one hand.
• The restroom interior is spacious (at least 2 metres x 1.6 metres) and includes grab rails.
• The toilet height is accessible (450-480mm from floor to seat), with transfer space available on both sides.
• The basin, mirror, soap dispenser, and hand drying facilities (paper towels) are all at accessible heights.
• An emergency call button is reachable from the toilet, and staff can unlock the restroom in an emergency.
• More than one accessible restroom is available at this venue.

Blindness & Low Vision

• A safe, smooth paved footpath with a gentle slope leads to the venue entrance.
• Tactile ground surface indicators are provided at the main entrance and at the top of all stairs on site.
• Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
• However, glass doors or walls are not clearly marked for people with low vision.
• Audio descriptions for video content, braille signage, and large-print materials are not available.

Deafness & Limited Hearing

• Emergency alerts do not include both audio and visual warnings (e.g., alarms and flashing lights).
• Evacuation plans do not include provisions for people who are deaf or hard of hearing.
• Captions, subtitles, or sign language are not available for video content.
• Hearing loops or assistive listening devices are not available.
• Events held at the venue are not suitable for visitors who are deaf or experience limited hearing.

Neurodiverse Support

• Visitors can easily step away if they experience sensory overload during activities or events.
• A designated breakout room or quiet space is available for visitors who require it.
• Events held at the venue are suitable for neurodiverse visitors.
• The temperature of all indoor venues can be adjusted through air conditioning or central heating.
• The venue can create a temperature-controlled space by closing doorways and windows during weather shifts.
• Clear directions, signs, or maps are available to guide visitors through the venue.

Service Animals

• All service animals are welcome on the premises.
• Information regarding whether service animals can access all spaces at this venue is not provided.