Macau Restaurant

• Public transport (bus) is available within 200 metres of the venue entrance.
• The main entrance provides step-free access and is at least 0.81 metres wide, with a physical door that opens outward using one hand.
• Visitors using wheelchairs or mobility scooters should enter through the door on the far right of the outdoor dining area.
• For private functions on the second floor, lift access is available via the door to the left of the outdoor dining area, marked “56.”
• Accessible parking spaces are not available within 50 metres, and the nearest options require crossing a street more than 70 metres away.
• No designated drop-off or pick-up points are provided.

• Designated low-sensory dining booths are available at the back of the restaurant, offering reduced music and sound levels.
• A designated breakout room or quiet space is available for visitors needing low stimulation.
• Music is played through a speaker system at a volume louder than 85 decibels, and staff cannot control its volume.
• The venue does not have areas with strong scents or fragrances.
• The venue does not offer quiet hours for neurodiverse visitors.
• The temperature of all indoor venues can be adjusted and controlled, even during extreme weather conditions.
• Heaters are located near select outdoor tables to adjust the temperature for visitors.

• The venue hosts events and provides information about dates, times, and nature via Facebook, Instagram, and through event organisers.
• Events are held in environments suitable for visitors who are deaf or have limited hearing, utilising clear signs or graphics.
• Events are held in environments suitable for neurodiverse visitors, allowing easy removal if sensory overload or discomfort occurs.
• Events are not held in environments suitable for visitors who are blind or experience low vision, indicating potential issues with flooring or obstructions.
• If event videos are featured, no subtitles, closed captions, or sign language interpretation are available.

• Some staff have received workplace education and training on accessibility and inclusion for visitors.
• Staff are available to assist visitors who do not communicate verbally, and those with blindness, low vision, intellectual disabilities, or acquired brain injuries.
• Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
• In an emergency, staff can help if escape routes are not immediately accessible to people requiring mobility assistance.
• A feedback mechanism is in place for visitors to raise concerns or provide suggestions about accessibility.

Wheelchair & Mobility Scooter Access

• The main entrance and pathways provide step-free access and are accessible for wheelchairs, mobility scooters, and walking aids.
• Lift access is available for private functions held on the second floor.
• All internal entrances, passageways, and doorways have a minimum width of 0.81 metres.

Accessible Parking

• There are no designated and clearly marked accessible parking spaces at this venue.
• The nearest accessible parking spaces are more than 70 metres away, requiring visitors to cross a street.

Accessible Restrooms

• The venue has an accessible restroom, with an interior accessible to people using manual wheelchairs or powerchairs.
• Grabrails are available and easily accessible when seated on the toilet.
• The bathroom mirror is not at an appropriate height for a person who uses a wheelchair.

Blindness & Low Vision

• A safe footpath leads to the main entrance.
• No tactile ground surface indicators are available on the main entrance pathway or at the top of stairs.
• Events are not held in environments suitable for visitors who are blind or experience low vision.

Deafness & Limited Hearing

• The venue can notify visitors who are deaf or have limited hearing about waitlisted seating and takeaway orders via email.
• Emergency alert systems produce both audio and visual warnings.
• If events feature video, no subtitles, closed captions, or sign language interpretation are available.

Neurodiverse Support

• Designated low-sensory dining booths and a designated quiet space are available.
• Music is played at a volume louder than 85 decibels, and staff cannot control the volume.
• The venue does not offer quiet hours for neurodiverse visitors.

Service Animals

• All service animals are welcome on the premises and can enter all spaces.