Te Matariki Clendon Community Centre and Library

• Visitors can reach the centre using public transport, specifically buses.
• The closest public transport stop is located within 200 metres of the venue entrance.
• Information regarding designated drop-off and pick-up points or loading zones for safe and convenient access is not provided.

• The centre offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
• Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
• A designated breakout room or quiet space is available for visitors who require it.
• Staff are able to quickly intervene if audiovisual systems project sounds or graphics that may induce seizures or be distressing.

• The venue hosts events or activities that utilise audiovisual equipment.
• Information on closed captions, subtitles, or Sign Language interpretation for video content is noted as 'not applicable'.
• Information on audio descriptions for people experiencing blindness or low vision for video content is also noted as 'not applicable'.

• All staff have received workplace education and training on accessibility and inclusion for visitors.
• Staff members are aware of accessible features and services within the venue and are able to provide assistance when needed.
• Staff are able to help visitors who require mobility assistance with emergency escape routes.
• The organisation has indicated a desire to expand its practices, staff knowledge, and organisational goals around accessibility.

Wheelchair & Mobility Scooter Access

• The main entrance and pathway provide step-free access to the venue for people using wheelchairs, mobility scooters, or walking aids.
• Ramps are available onsite with secure handrails and can be easily navigated by people using manual wheelchairs, walking frames, or mobility aids.
• All entrances, passageways, and doorways have a minimum width of 0.81 metres and are easy to open.
• The reception area is easy to navigate, and evacuation routes are accessible to mobility aid users.

Accessible Parking

• Designated and clearly-marked accessible parking spaces are available.
• The main entrance is located within 20 metres of the closest accessible parking space.
• There is sufficient room for people to transfer to their mobility devices by both driver and passenger car doors.
• The car park is well-lit at night, and wheelchair ramps are available on both sides of the carpark.

Accessible Restrooms

• The venue has one clearly labelled gender-neutral accessible restroom.
• Grabrails are easily accessible when seated, and handwashing and drying facilities are within easy reach for wheelchair users.
• The restroom interior is accessible to manual and power wheelchairs, with cubicle dimensions reportedly meeting the minimum 2 metres x 1.6 metres.
• The restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in an emergency.
• Please note that the venue advises this restroom may not be fully accessible to all visitors.

Blindness & Low Vision

• A safe footpath leads to the entrance for people who are blind or experience low vision.
• Stairs are accessible to ambulant disabled people, featuring secure handrails on all flights and tactile ground surface indicators at the top of each set of stairs.
• Activities are held in environments suitable for participants who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
• Specific information regarding tactile ground surface indicators on the footpath leading to the main entrance is not provided.

Deafness & Limited Hearing

• Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
• Evacuation plans specifically consider individuals with deafness or limited hearing, and emergency notification is quick and clear.
• For events with video, information regarding closed captions, subtitles, or Sign Language interpretation is listed as not applicable.
• Information on whether emergency alert systems produce both audio and visual warnings is not available.

Neurodiverse Support

• Activities are designed to be suitable for neurodiverse participants, and a designated breakout room or quiet space is available.
• Staff can quickly intervene if audiovisual systems project sounds or graphics that may induce seizures or distress.
• The venue offers a wide range of sensory experiences and stimuli, and participants can easily remove themselves from activities if they experience sensory overload or discomfort.
• Indoor venue temperatures can be adjusted and controlled for visitors who require specific room temperatures.

Service Animals

• All service animals are welcome on the premises.
• Service animals can enter all the same spaces where their owners are welcome.