Abbotsford Convent

• The main entrance and pathway are step-free and accessible, featuring an open storefront door type with clear signage.
• The path to the entrance is mostly smooth with a gentle slope, but visitors should be aware it can be wet or damp at times.
• Designated drop-off zones are available within 20 metres of the main entrance, with a 10-minute time limit.
• Taxis or rideshare vehicles can drop passengers close to the entrance.
• Public transport (bus) is available, but stops are more than 200 metres from the venue entrance, and their wheelchair accessibility is unsure.
• There are no tactile ground surface indicators at the entrance, and no reception or information desk near the entrance.

• Activities offered provide a range of sensory experiences for visitors sensitive to light, sound, or touch.
• Visitors can easily step away if they experience sensory overload.
• Quiet hours are offered on Mondays from 9:00 to 11:00 for neurodiverse visitors.
• The venue does not have areas with strong scents or play music through a speaker system during operating hours.
• The venue lacks captions, subtitles, sign language for video content, audio descriptions, hearing loops, tactile exhibits, braille signage, or large-print materials.
• There is no designated breakout room or quiet space available for visitors who require it.

• Events are held at the venue, and information on dates, times, and the nature of these events is provided in advance via the website and Facebook.
• Events are held in environments suitable for visitors who are deaf or experience limited hearing, and for neurodiverse visitors.
• Indoor venues can adjust the temperature and create temperature-controlled spaces during adverse weather conditions.
• Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
• Please note that audiovisual equipment is not used at events.
• Events are not held in environments suitable for visitors who are blind or experience low vision, often due to uneven flooring and obstructed pathways.

• Some Abbey staff have received training on accessibility and inclusion, and are aware of accessible features and services, able to provide assistance when needed.
• The last training was conducted in 2023 by an affiliate and focused solely on Abbey staff, not staff at other businesses within the convent grounds.
• The affiliate partner has not been asked to organise additional training.
• Staff have not received specific training on assisting people with disability during emergencies.

Wheelchair & Mobility Scooter Access

• The main entrance and pathway are step-free and accessible.
• All entrances, passageways, and doors are at least 0.81 metres wide.
• Ramps or lifts are available where steps are present and are navigable by wheelchairs.
• Accessible evacuation routes are provided, but be aware of cracked and uneven footpaths in common areas.

Accessible Parking

• Five designated accessible parking spaces are available within 15 metres of the main entrance.
• Spaces offer adequate transfer room, a kerb cut, and are well-lit.
• The parking structure accommodates vehicles up to 2.2 metres in height.

Accessible Restrooms

• A clearly labelled, gender-neutral accessible restroom is available.
• The restroom is wheelchair-accessible with grab rails, an accessible toilet, basin, and mirror.
• Doors, flush, and taps are one-hand operable, and staff can unlock the door in an emergency.

Blindness & Low Vision

• A safe footpath leads to the entrance, and colour contrasts are used on paths and stairs.
• However, tactile ground surface indicators, clear glass markings, braille signage, and large-print materials are not available.
• Uneven footpaths across the common grounds pose a hazard.

Deafness & Limited Hearing

• Emergency alerts include both audio and visual warnings, and evacuation plans consider people who are deaf or hard of hearing.
• Events are suitable for visitors with limited hearing.
• Captions, sign language, audio descriptions, or hearing loops are not available.

Neurodiverse Support

• The venue offers a range of sensory experiences, with quiet hours on Mondays (9:00-11:00).
• Visitors can easily step away from activities, and indoor temperatures are adjustable.
• The venue does not have strong scents or play loud music, but lacks a dedicated breakout room.

Service Animals

• Service animals are welcome on the premises.
• It is currently unknown if service animals can access all areas of the venue.