Fraser Cove

• Designated drop-off and pick-up points are available.
• The venue is reachable by public transport.
• The closest bus stop is within 200 metres of the venue entrance.
• Bus services are available.
• The shopping centre is a spacious outdoor complex with wide, step-free walking paths from the parking area.
• Most individual store entrances are accessible for wheelchairs or mobility scooters.
• However, there are no tactile indicators differentiating walking paths from parking lot entrances, which may pose a challenge for visitors who are blind or have low vision.

• No music is played through a speaker system during operating hours.
• The venue does not have areas with strong scents or fragrances.
• There is no designated breakout room or quiet space available for visitors.
• Temperature adjustment for indoor venues is not possible for visitors requiring controlled room temperatures.
• Visitors can easily exit events if they experience sensory overload or discomfort.

• The venue hosts events and provides entertainment.
• Event information (dates, times, and nature) is provided in advance via the website.
• Events are held in environments suitable for visitors with blindness or low vision, featuring even, non-slip flooring and unobstructed pathways.
• Events are suitable for visitors who are deaf or have limited hearing, with clearly displayed signs or graphics.
• Events are suitable for neurodiverse visitors.
• No subtitles or closed captions are available for any event videos.
• All visitors are notified quickly and clearly in an emergency.
• Emergency alert systems provide both audio and visual warnings.
• Evacuation plans consider individuals with deafness or limited hearing.
• Evacuation routes are accessible for those using wheelchairs, powerchairs, mobility scooters, or walking aids.
• Staff are available to assist visitors requiring mobility assistance during emergency evacuations.

• Some staff have received workplace education and training on accessibility and inclusion.
• A feedback mechanism is available for visitors to raise concerns or provide suggestions on accessibility.

Wheelchair & Mobility Scooter Access

• Main entrance and pathways offer step-free access.
• The main entrance is at least 0.81 metres wide.
• The reception area is easy to navigate.
• The venue has no steps or escalators.
• All entrances, passageways, and doorways are at least 0.81 metres wide.
• All doors and doorways accommodate wheelchairs, powerchairs, and mobility scooters.
• All doors can be opened using one hand.

Accessible Parking

• Designated and clearly marked accessible parking spaces are available.
• Sufficient room is provided for transferring to wheelchairs, powerchairs, or mobility scooters.
• The main entrance is within 30 metres of the closest accessible parking space.
• Steps or curbs separate parking from the nearest exit, but ramps or lifts are available.
• More than 25 accessible parking spaces are available, generally within 20 metres of shop entrances.
• Parking spaces vary in accessibility; some may not suit high mobility requirements or may require curb cuts.

Accessible Restrooms

• Accessible restrooms are available for visitors.
• The restrooms include one or more accessible toilet stalls.
• Clear labels indicate the location of accessible restrooms.
• Restroom doors can be operated using one hand.
• Restroom interiors are accessible for manual wheelchairs or powerchairs, meeting the minimum dimension of 2 metres x 1.6 metres.
• Accessible restrooms are equipped with grabrails that are easily accessible from the toilet.
• Handwashing and drying facilities are within easy reach for wheelchair users.
• The bathroom mirror is not at an appropriate height for wheelchair users.
• There are no gender-neutral restrooms at this venue.
• Two accessible toilets are provided, one in the men's and one in the women's restrooms, located between the Warehouse and Subway restaurant.
• Accessible restrooms offer space for self-transfer and include a changing room for parents.

Blindness & Low Vision

• A safe footpath leads to the entrance.
• There are no tactile ground surface indicators on the pathway leading to the main entrance.
• Tactile indicators are absent, making it difficult to distinguish walking paths from parking lot entrances, which may challenge visitors who are blind or have low vision.
• Events are held in suitable environments with even, non-slip flooring and unobstructed pathways for visitors who are blind or have low vision.

Deafness & Limited Hearing

• Events are held in environments suitable for visitors who are deaf or have limited hearing, featuring clearly displayed signs or graphics.
• No subtitles or captions are available for any videos featured in events.
• Emergency notifications are quick and clear for all visitors.
• Evacuation plans consider individuals with deafness or limited hearing.
• Emergency alert systems provide both audio and visual warnings.

Neurodiverse Support

• Events are held in environments suitable for neurodiverse visitors.
• There is no designated breakout room or quiet space available.
• Temperature adjustment for indoor venues is not possible for visitors requiring controlled room temperatures.
• Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
• The venue does not play music through a speaker system during operating hours.
• There are no areas with strong scents or fragrances at this venue.

Service Animals

• All service animals are welcome on the premises.
• Service animals can enter all spaces where their owners are welcome.