Matatu Reserve

• The main entrance and pathway to Matatu Reserve are step-free and accessible.
• The path to the entrance is composed of rough gravel.
• The main path is level, with no slopes or inclines.
• There are no steps on the way to the entrance or at the main entrance itself.
• Clear signage is displayed for the venue's entrance.
• The main entrance is an open storefront type, providing unrestricted access.
• There are no designated drop-off or loading zones.
• The venue is accessible by public transport (bus) with stops less than 50 metres from the entrance.
• It is unsure if public transport stops are wheelchair-accessible (i.e. providing level boarding or ramps).
• There is no reception or information desk near the entrance.
• Gravel pathways at entrances to the Reserve require caution.

• As an open-air reserve, visitors can easily step away if they experience sensory overload.
• Activities are not held at the venue, so a range of sensory experiences is not applicable.
• Captions, subtitles, sign language, or audio descriptions are not applicable as there is no video content.
• Hearing loops or assistive listening devices are not available.
• Tactile exhibits, braille signage, or large-print materials are not provided.

• Events are not held at Matatu Reserve, therefore event-specific accessibility features are not applicable.

• Matatu Reserve is an unstaffed venue.
• Therefore, staff cannot assist those needing mobility support during emergencies.
• Staff have not received training on assisting people with disability during emergencies.

Wheelchair & Mobility Scooter Access

• The reserve offers step-free access at the main entrance and no steps throughout the site.
• An accessible restroom with sufficient interior space (at least 2 metres x 1.6 metres) is available.
• Main pathways are rough gravel, and the reserve has uneven ground and water hazards.
• The playground is not accessible to wheelchair or mobility aid users due to a raised boundary.

Accessible Parking

• There are no designated accessible parking spaces.
• Parking is kerbside only, with limited kerb cuts to footpaths in the safest parking area.

Accessible Restrooms

• A clearly labelled, gender-neutral accessible restroom is available with grab rails, an accessible toilet, basin, mirror, and hand drying facilities.
• The accessible restroom door, toilet flush, and basin taps can be operated with one hand.
• There is no emergency call button or ability for staff to unlock the restroom in an emergency.

Blindness & Low Vision

• The venue entrance signage is clear.
• However, the footpath to the entrance is rough gravel, and there are no tactile ground surface indicators.
• Paths do not utilise colour or texture contrasts for assistance.
• No braille signage or large-print materials are available.

Deafness & Limited Hearing

• The venue does not offer hearing loops or assistive listening devices.
• Emergency notification systems do not include provisions for people who are deaf or hard of hearing, nor do they feature audio and visual warnings.

Neurodiverse Support

• As an open-air reserve, visitors can easily find space to step away if experiencing sensory overload.
• No specific sensory experiences, captions, audio descriptions, or tactile exhibits are offered, as events are not held.

Service Animals

• Service animals are welcome at this venue.