Burpengary Regional Aquatic Leisure Centre

• The main entrance and pathway are step-free and accessible, with a mostly smooth path surface.
• The path to the entrance has a gentle slope, but no steps are present.
• Clear signage for the venue's entrance is displayed, and the main entrance features automatic doors.
• Designated drop-off and loading zones are available within 20 metres of the main entrance, with a 5-minute time limit.
• Taxis or rideshare vehicles can drop passengers close to the entrance.
• A reception or information desk is located near the entrance and is accessible for wheelchair users.
• Visitors should approach reception first for gate access unless they have a membership scan tag.

• Visitors can easily step away from activities if they experience sensory overload.
• Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the volume.
• The venue does not have areas with strong scents or fragrances.
• Quiet hours for neurodiverse visitors are not currently offered.
• There is no designated breakout room or quiet space available on site.
• Captions, subtitles, audio descriptions, hearing loops, tactile exhibits, braille signage, or large-print materials are not available.

• The venue hosts events that use audiovisual equipment, and information about these events (dates, times, nature) is provided in advance via website, Facebook, and Instagram.
• Events are held in environments suitable for neurodiverse visitors, and visitors can easily remove themselves if they experience sensory overload or discomfort.
• Indoor venues can adjust temperature through air conditioning and create a temperature-controlled space during extreme weather.
• Information regarding events for visitors who are blind/low vision or deaf/limited hearing is not applicable.
• There is no designated breakout room or quiet space available for events.

• All staff have received training on accessibility and inclusion for visitors, provided upon induction.
• Staff members are aware of accessible features and services and can provide assistance when needed.
• Staff have received training on assisting people with disability during emergencies.
• The organisation participates in partnerships related to accessibility badge programs or workforce development.
• The venue conducts regular accessibility audits and has a mechanism for visitors to provide feedback.

Wheelchair & Mobility Scooter Access

• Step-free access is available throughout the main entrance and pathways.
• The main entrance features automatic doors and all main entrances, passageways, and doors are at least 0.81 metres wide.
• Ramps with secure handrails are available for changes in level and are safely navigable for wheelchair users.
• A reception desk near the entrance is accessible for visitors using wheelchairs or mobility scooters.
• Wheelchairs are available for visitors to borrow onsite.

Accessible Parking

• Eight designated accessible parking spaces are available across two car parks, providing adequate room to transfer to a wheelchair.
• Parking spaces feature a kerb cut or level entry to a footpath, and there are no steps, kerbs, or obstacles between parking and the nearest exit.
• The nearest accessible parking space is located within 30 metres of the main entrance.
• There is a pick-up and drop-off zone directly out the front of the venue.
• The car park is well-lit at night, part of a larger structure, uncovered, and allows vehicles with a minimum height of 2.2 metres.

Accessible Restrooms

• Clearly labelled accessible restrooms are available, with multiple facilities across the centre.
• The accessible restroom door can be opened, locked, and unlocked with one hand, and the interior is accessible to wheelchair users (at least 2 metres x 1.6 metres).
• Features include grab rails, a toilet at an accessible height (450-480mm from floor to seat), and transfer space to the right of the toilet.
• Basin, taps, mirror, soap dispenser, and paper towel hand drying facilities are all at accessible heights and easy to use.
• An emergency call button is reachable from the toilet, and staff can unlock the restroom in an emergency.

Blindness & Low Vision

• There is a safe footpath to the entrance for people who are blind or have low vision.
• Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
• Glass doors and walls are clearly marked for people with low vision.
• Tactile ground surface indicators are not present at the entrance.
• Emergency plans are not available in accessible formats like large print, audio, or braille.

Deafness & Limited Hearing

• Emergency alerts do not include both audio and visual warnings.
• Evacuation plans do not explicitly include provisions for people who are deaf or hard of hearing.
• Captions, subtitles, or sign language are not available for video content.
• Hearing loops or assistive listening devices are not available.

Neurodiverse Support

• Visitors can easily step away if they experience sensory overload.
• Events are held in environments suitable for neurodiverse visitors.
• The venue does not currently offer quiet hours for neurodiverse visitors.
• There is no designated breakout room or quiet space for visitors who require it.

Service Animals

• Service animals, specifically dogs, are welcome on the premises.
• Service animals can access most, but not all, spaces where their owners are welcome.
• Clear directions, signs, and maps are provided to guide visitors through the venue.