Tauranga Airport

• The main entrance and pathway to the site are accessible to people using wheelchairs, mobility scooters, or walking aids.
• Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
• The closest public transport (bus) is not located within 200 metres of the venue entrance, making it less accessible for some.
• The reception, help desk, or service counter is designed for visitors using wheelchairs or mobility scooters, with a height between 1.2 and 1.3 metres and a minimum width of 0.9 metres.
• A sheltered space is available for visitors to use in the event of sudden bad weather.

• The venue does not have a dedicated breakout room or quiet space for visitors who require it.
• A quiet space is available within the gender-neutral restroom, located in the terminal's west wing.
• The venue does not host events or activities, so information on sensory experiences during activities is not applicable.

• This venue does not host any events or activities.
• The venue does not use audiovisual equipment as it does not host events.
• Information regarding water-based activities, winter sports, or beach accessibility is not applicable.

• Tauranga Airport is a staffed venue.
• Some staff have received workplace education and training on accessibility and inclusion for visitors.
• Staff members are aware of accessible features and services available within the venue and are able to provide assistance when needed.
• In the event of an emergency, staff are able to help if escape routes are not immediately accessible to people requiring mobility assistance.
• Staff can unlock restrooms in the event of an emergency.

Wheelchair & Mobility Scooter Access

• The main entrance and pathway provide step-free access for people using wheelchairs, mobility scooters, or walking aids.
• The reception area is easy to navigate for visitors using mobility aids.
• All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate wheelchairs, powerchairs, or mobility scooters.
• The venue contains steps, but ramps or lifts are also available to navigate these.
• Travel wheelchairs are provided by Air New Zealand for travellers who require mobility assistance.

Accessible Parking

• The venue has designated and clearly-marked accessible parking spaces, with 14 in long-stay and 2 in pickup/drop-off areas.
• The main entrance is within 50 metres of the closest accessible parking space.
• There is sufficient room for people to transfer to their wheelchairs or mobility scooters by both driver and passenger car doors.
• Designated drop-off and pick-up points or loading zones are available.

Accessible Restrooms

• There are five clearly labelled accessible restrooms, including one gender-neutral option and others within gendered facilities.
• Accessible restrooms feature grabrails, accessible handwashing and drying facilities, and mirrors at an appropriate height for wheelchair users.
• Accessible changing areas and showers are available at the west end of the terminal.
• A quiet space is located within the gender-neutral restroom.

Blindness & Low Vision

• The site lacks a safe footpath and tactile ground surface indicators leading to the entrance or at the top of stairs.
• Emergency alert systems produce both audio and visual warnings.
• Steps are accessible to ambulant disabled people, with secure handrails on both sides of all flights.

Deafness & Limited Hearing

• Emergency alert systems produce both audio and visual warnings (e.g., an alarm and flashing lights).
• Evacuation plans take into consideration individuals with deafness or limited hearing.
• Staff are aware of accessible features and services.

Neurodiverse Support

• The general environment is considered suitable for neurodiverse visitors.
• There is no dedicated breakout room, but a quiet space is available within the gender-neutral restroom in the terminal's west wing.

Service Animals

• All service animals are welcome on the premises and can enter all public spaces.