Airport Test
Accessible to visitors who:
- The main entrance and pathway provide step-free access to the venue.
- Automatic doors are present at the main entrance.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres, accommodating wheelchairs and mobility scooters.
- Ramps or lifts are available where steps are present throughout the site.
- The interior of accessible restrooms can accommodate manual wheelchairs or powerchairs.
- Evacuation routes are accessible for people using wheelchairs, powerchairs, mobility scooters, or walking aids.
- Wheelchairs and other accessibility aids are available for loan on site.
- Gender-neutral and clearly labelled accessible restrooms are available.
- Accessible restroom doors can be opened, locked, and unlocked using one hand.
- The restroom interiors are accessible for manual wheelchairs or powerchairs, meeting minimum dimension requirements.
- Grabrails are installed, and the toilet is at an accessible height (450-480mm from floor to seat) with a left-hand transfer space.
- Wash basins, taps, mirrors, soap dispensers, and paper towel dispensers are all accessible for wheelchair users.
- While multiple accessible bathroom stalls are available, there is no emergency call button or alarm accessible from the toilet.
- Restrooms can be unlocked by staff in the event of an emergency.
- Designated and clearly-marked accessible parking spaces are available.
- Accessible parking spaces are at least 2.4 metres wide with sufficient room for transfers.
- Parking provides level entry or a curb cut, and is well-lit at night.
- The closest accessible parking space is located within 50 metres of the main entrance or meeting point.
- Accessible parking is part of a larger, uncovered parking structure with a minimum height clearance of 2.2 metres.
- While steps, curbs, or obstructions separate the parking space from the nearest exit, ramps or lifts are available.
- Please note: accessible parking spaces are only available in the uncovered parking area.
- A safe footpath leads to the main entrance for people who are blind or experience low vision.
- The pathway leading to the main entrance has tactile ground surface indicators.
- Emergency alert systems produce audio warnings to notify visitors quickly and clearly.
- Clear signage is available to help visitors find the main entrance.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Emergency alert systems produce both audio and visual warnings, including flashing lights.
- Hearing loops are available in part of the venue.
- Clear signage is available to help visitors find the main entrance.
- A designated and clearly marked quiet area is available at this location.
- The airport environment features constant pings, pages, and alerts through speakers, which may be distressing for some visitors.
- Music is played through a speaker system, often at volumes louder than 85 decibels, and staff cannot control its volume.
- Areas with strong scents or fragrances are present, particularly in duty-free restaurants and some retail shops.
- The venue does not offer quiet hours for neurodiverse visitors.
- Temperature control is not available for all indoor venues, and the ability to create temperature-controlled spaces during weather shifts is limited.
- Ongoing construction and clear windows may contribute to sensory stimuli.
- Only service dogs are welcome on the premises.
- Information regarding specific facilities or amenities for service dogs is not explicitly provided.
- Visitors are advised to confirm specific requirements or policies for service dogs prior to their arrival.
Venue accessibility summary
Airport Test provides extensive accessibility features for visitors, including accessible parking, step-free pathways, and comprehensively equipped restrooms. The venue also offers support for those with blindness, low vision, deafness, and limited hearing, with staff who are trained to assist. However, certain aspects of the environment may pose challenges for neurodiverse individuals.
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Airport check-in
Visitor experience
- The main entrance and pathway provide step-free access to the venue.
- Designated drop-off and pick-up points are available within 20 metres of the main entrance, with a 5-minute time limit for loading zones.
- Taxis and rideshare vehicles can drop passengers off at or near the entrance.
- The pathway leading to the main entrance has tactile ground surface indicators and is mostly smooth with minor bumps, on a level pathway.
- Public transport, specifically buses, is available less than 50 metres from the venue's entrance, however, the public transport stops are not wheelchair accessible.
- Clear signage guides visitors to the main entrance, which features automatic doors with no steps.
- An accessible reception or information desk is located near the entrance.
- A designated and clearly marked quiet area is available at this location.
- Hearing loops are available in part of the venue.
- The airport environment features constant pings, pages, and alerts through speakers for flight notifications and happenings.
- Music is played through a speaker system, often at volumes louder than 85 decibels, and staff cannot control its volume.
- Areas with strong scents or fragrances are present in duty-free restaurants and some retail shops.
- The venue does not offer quiet hours for neurodiverse visitors.
- The venue has clear windows and ongoing construction, which may contribute to visual and auditory sensory input.
- The venue states it hosts activities, but these do not use audiovisual equipment.
- The venue does not host entertainment events such as live music or quiz nights.
- Due to the absence of specific event hosting, information on event suitability for visitors with blindness, low vision, deafness, limited hearing, or neurodiverse needs is not applicable.
- Information on whether participants can easily remove themselves from activities if experiencing sensory overload or discomfort is not applicable.
- Some staff at the venue have received workplace education and training on accessibility and inclusion.
- Staff members are aware of accessible features and services and can provide assistance when needed.
- Accessibility inclusion training is provided annually for some staff; however, not all staff receive regular training.
- The airport collaborates with airlines that promote inclusion and accessibility training for the visitor experience.
- The organisation participates in other accessibility badge programmes or continuous workforce development initiatives.
Wheelchair & Mobility Scooter Access
- The main entrance and pathways provide step-free access to the venue.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres.
- Ramps or lifts are available where steps are present throughout the site.
- Wheelchairs and other accessibility aids are available for loan on site.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available within 50 metres of the main entrance.
- Accessible parking spaces are at least 2.4 metres wide with sufficient room for transfers and provide level entry.
- Accessible parking is part of an uncovered parking structure with a minimum height clearance of 2.2 metres.
- Please note: accessible parking spaces are only available in the uncovered parking area.
Accessible Restrooms
- Gender-neutral and clearly labelled accessible restrooms are available.
- The restroom interiors are accessible for manual wheelchairs or powerchairs, with grabrails and an accessible toilet height.
- Wash basins, taps, mirrors, and hand drying amenities are accessible for wheelchair users.
- While multiple accessible bathroom stalls are available, there is no emergency call button or alarm accessible from the toilet.
Blindness & Low Vision
- A safe footpath with tactile ground surface indicators leads to the main entrance.
- Emergency alert systems produce audio warnings.
- Clear signage helps visitors find the main entrance.
Deafness & Limited Hearing
- Evacuation plans consider individuals with deafness or limited hearing.
- Emergency alert systems produce both audio and visual warnings, including flashing lights.
- Hearing loops are available in part of the venue.
Neurodiverse Support
- A designated and clearly marked quiet area is available.
- The airport environment features constant pings, pages, and alerts, and plays music often at volumes louder than 85 decibels.
- Areas with strong scents are present, and the venue does not offer quiet hours.
- Temperature control is limited in indoor venues, and ongoing construction with clear windows may contribute to sensory stimuli.
Service Animals
- Only service dogs are welcome on the premises.
- Information regarding specific facilities or amenities for service dogs is not provided.