Accessible to visitors who:









- The main entrance and pathway provide step-free access to the venue.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids.
- Although steps are present, ramps and lifts are also available for access throughout the venue.
- All ramps are easily navigable and feature secure handrails.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres, accommodating wheelchairs and mobility scooters.
- Doors are easy to open by people who may not use both hands or arms.
- The venue offers water sports and activities, providing a pool access hoist, ramps, water wheelchairs, and lifeguards for assistance.
- Cafes and dining areas onsite are easy to reach, accessible, and spacious.
- Wheelchairs and other accessibility aids are available for loan onsite.
- A secure locker or space is available for visitors to store their possessions.
- However, not all flooring, including ramps and accessible footpaths, has non-slippery surfaces, though mats are used in some poolside areas to reduce slip risk.





- An accessible restroom is available and clearly labelled, featuring a gender-neutral option.
- The restroom includes grabrails that are easily accessible from a seated position on the toilet.
- Handwashing and drying facilities are within easy reach for a person using a wheelchair, with both hand dryers and paper towels available.
- The restroom interior is spacious, meeting minimum cubicle dimensions of at least 2 metres x 1.6 metres for wheelchair and powerchair users.
- The restroom door can be opened, locked, and unlocked using one hand, and staff can unlock it in an emergency.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- The accessible restroom is equipped with a chair/seat in the shower unit and a large, adult-sized changing table.
- However, the venue only has one accessible bathroom stall.


- The venue has four designated and clearly-marked accessible parking spaces available at all times.
- The main entrance is conveniently located within 20 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available for safe and convenient access.





- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Staff are available to assist guests with blindness or low vision if needed.
- However, tactile ground surface indicators are not available at the top of each set of stairs.
- Information regarding audio descriptions for video content is not applicable.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, utilising clearly-displayed signs or graphics.
- Staff can assist guests who do not communicate verbally.
- Emergency notification can be delivered quickly and clearly to all visitors, and evacuation plans consider individuals with deafness or limited hearing.
- However, information on closed captions, subtitles, or Sign Language interpretation for video content is not applicable.
- It is unknown if emergency alert systems produce both audio and visual warnings.
- Activities are held in environments suitable for participants who are neurodiverse.
- The venue offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff can quickly intervene if audiovisual systems project sounds or graphics that may induce seizures or be distressing.
- Staff are available to assist guests with intellectual disabilities and acquired brain injuries, if needed.
- Indoor venue temperatures can be adjusted and controlled, with the ability to create temperature-controlled spaces during extreme weather.
- There is currently no designated breakout room or quiet space available for visitors who require it.
- Only jacketed service dogs are permitted at this venue.
Venue accessibility summary
Albany Stadium Pool offers a range of accessible features, including step-free access to the main entrance, dedicated accessible parking, and a well-equipped accessible restroom. While the venue provides good support for mobility and neurodiverse visitors, there are areas for improvement regarding non-slippery flooring and the policy on service animals.
Visitor experience





- Public transport is available, including bus services and other modes, although the closest transport is not located within 200 metres of the venue entrance.
- The main entrance and pathway to the site are accessible to people who use wheelchairs, mobility scooters or walking aids, providing step-free access.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- The car park is well-lit at night, and designated drop-off and pick-up points or loading zones ensure safe and convenient access.
- There is a sheltered space for visitors to use in the event of sudden bad weather.
- The venue offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff can quickly intervene if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- Indoor venue temperatures can be adjusted and controlled, with the ability to create temperature-controlled spaces during extreme weather.
- There is currently no designated breakout room or quiet space available for visitors who require it.
- The venue hosts events and activities, some of which utilise audiovisual equipment.
- Staff are able to intervene quickly if audiovisual systems project sounds or graphics that may induce seizures or be distressing.
- Information on closed captions, subtitles, or Sign Language interpretation for video content is not applicable.
- Audio descriptions for visitors experiencing blindness or low vision are also not applicable.
- Emergency notification systems can alert all visitors quickly and clearly, and evacuation plans consider individuals with deafness or limited hearing.
- All staff have received workplace education and training on accessibility and inclusion.
- Staff are aware of the venue's accessible features and services and are able to provide assistance when needed.
- Staff can assist guests who do not communicate verbally, as well as those with blindness or low vision, intellectual disabilities, or acquired brain injuries.
- Lifeguards are available to provide help for water-based activities, including assistance with transfers.
- In emergencies, staff are able to help if escape routes are not immediately accessible to people requiring mobility assistance.















Wheelchair & Mobility Scooter Access
- The main entrance and pathway provide step-free access to the venue.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids.
- Although steps are present, ramps and lifts are also available for access throughout the venue.
- All ramps are easily navigable and feature secure handrails.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres, accommodating wheelchairs and mobility scooters.
- Doors are easy to open by people who may not use both hands or arms.
- The venue offers water sports and activities, providing a pool access hoist, ramps, water wheelchairs, and lifeguards for assistance.
- Cafes and dining areas onsite are easy to reach, accessible, and spacious.
- Wheelchairs and other accessibility aids are available for loan onsite.
- A secure locker or space is available for visitors to store their possessions.
- However, not all flooring, including ramps and accessible footpaths, has non-slippery surfaces, though mats are used in some poolside areas to reduce slip risk.
Accessible Parking
- The venue has four designated and clearly-marked accessible parking spaces available at all times.
- The main entrance is conveniently located within 20 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available for safe and convenient access.
Accessible Restrooms
- An accessible restroom is available and clearly labelled, featuring a gender-neutral option.
- The restroom includes grabrails that are easily accessible from a seated position on the toilet.
- Handwashing and drying facilities are within easy reach for a person using a wheelchair, with both hand dryers and paper towels available.
- The restroom interior is spacious, meeting minimum cubicle dimensions of at least 2 metres x 1.6 metres for wheelchair and powerchair users.
- The restroom door can be opened, locked, and unlocked using one hand, and staff can unlock it in an emergency.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- The accessible restroom is equipped with a chair/seat in the shower unit and a large, adult-sized changing table.
- However, the venue only has one accessible bathroom stall.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Staff are available to assist guests with blindness or low vision if needed.
- However, tactile ground surface indicators are not available at the top of each set of stairs.
- Information regarding audio descriptions for video content is not applicable.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, utilising clearly-displayed signs or graphics.
- Staff can assist guests who do not communicate verbally.
- Emergency notification can be delivered quickly and clearly to all visitors, and evacuation plans consider individuals with deafness or limited hearing.
- However, information on closed captions, subtitles, or Sign Language interpretation for video content is not applicable.
- It is unknown if emergency alert systems produce both audio and visual warnings.
Neurodiverse Support
- Activities are held in environments suitable for participants who are neurodiverse.
- The venue offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff can quickly intervene if audiovisual systems project sounds or graphics that may induce seizures or be distressing.
- Staff are available to assist guests with intellectual disabilities and acquired brain injuries, if needed.
- Indoor venue temperatures can be adjusted and controlled, with the ability to create temperature-controlled spaces during extreme weather.
- There is currently no designated breakout room or quiet space available for visitors who require it.
Service Animals
- Service animals are not permitted to enter the premises.
- Information on whether service animals can enter all spaces where their owners are welcome is not applicable due to the current policy.