Arataki Community Centre
Accessible to visitors who:
- The main entrance and pathways provide step-free access.
- The site does not contain steps of any kind.
- The reception area is easy to navigate for visitors using mobility aids.
- A reception, help desk, or service counter is available at an appropriate height (1.2-1.3 metres) and width (minimum 0.9 metres) for wheelchair or mobility scooter users.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres.
- All doors and doorways accommodate wheelchairs and are easy to open with one hand.
- Kitchen facilities are easily accessible to people using mobility aids.
- Onsite cafes or dining areas are easy to reach, accessible, and spacious.
- Evacuation routes are accessible, and the evacuation point is safe and easy to access.
- Restroom interiors are accessible, with cubicle dimensions of at least 2 metres x 1.6 metres.
- Wheelchairs are available for loan onsite.
- The site has clearly labelled accessible restrooms.
- The venue has more than one accessible bathroom stall.
- Grabrails are available and easily accessible to a person seated on the toilet.
- Restroom handwashing and drying facilities are within easy reach for wheelchair users.
- Paper towel is available for hand drying.
- Restroom doors can be opened, locked, and unlocked using one hand.
- Restrooms can be unlocked by staff in the event of an emergency.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- Accessible restrooms are open from 9:00am - 3:00pm Monday to Friday and when activities are listed.
- Designated and clearly marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their mobility aids by the driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available for safe and convenient access.
- A safe footpath leads to the entrance.
- The pathway leading to the main entrance features tactile ground surface indicators.
- Activities are held in suitable environments with even, non-slip flooring and unobstructed pathways.
- Emergency alert systems produce both audio and visual warnings.
- Audio descriptions are available for activities or events that include video.
- Staff are available to assist visitors with blindness or low vision, if needed.
- Activities are held in suitable environments with clearly displayed signs or graphics.
- Emergency alert systems produce both audio and visual warnings.
- Evacuation plans consider individuals with deafness or limited hearing.
- Closed captions, subtitles, or Sign Language interpretation are available for activities or events that include video.
- Some videos include subtitles or closed captions.
- Staff can assist visitors who do not communicate verbally.
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- Staff can quickly intervene if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- The venue can adjust indoor temperatures and create temperature-controlled spaces for visitors who require them.
- Staff are available to assist visitors with intellectual disabilities or acquired brain injuries, if needed.
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces in which their owners are welcome.
Venue accessibility summary
Arataki Community Centre offers comprehensive accessibility, ensuring step-free access throughout its main entrance, pathways, and reception areas. The venue provides multiple accessible restrooms with essential features and maintains a well-lit car park with designated accessible spaces close to the entrance. Furthermore, all staff are trained in accessibility and inclusion, offering a supportive and welcoming experience for visitors with diverse needs, including those using mobility aids, with low vision, limited hearing, or neurodiverse conditions.
Visitor experience
- The venue is reachable by public transport, with bus services available.
- The closest public transport mode is not located within 200 metres of the venue entrance.
- Designated drop-off and pick-up points or loading zones are available.
- Designated and clearly marked accessible parking spaces are available.
- The main entrance is within 30 metres of the closest accessible parking space.
- There is sufficient room at parking spaces for transfers to mobility aids.
- The car park is well-lit at night.
- The main entrance and pathway to the site provide step-free access.
- A safe footpath with tactile ground surface indicators leads to the main entrance for visitors with blindness or low vision.
- The site does not contain steps of any kind.
- All flooring, including accessible footpaths, has non-slippery surfaces.
- The reception area is easy to navigate for visitors using mobility aids.
- A reception, help desk, or service counter is available at an accessible height (1.2-1.3 metres) and width (minimum 0.9 metres).
- A sheltered space is available for visitors in the event of sudden bad weather, despite being an open-air venue.
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available.
- Staff can quickly intervene if audiovisual systems project distressing sound or graphics.
- Indoor venue temperatures can be adjusted via air conditioning, central heating, or a thermostat.
- The venue can create a temperature-controlled space during sudden weather shifts by closing doors and windows.
- The venue does not offer a wide range of sensory experiences for visitors with sensory modulation needs.
- The venue hosts events or activities that utilise audiovisual equipment.
- Closed captions, subtitles, or Sign Language interpretation are available for videos during activities or events.
- Some videos include subtitles or closed captions.
- Audio descriptions are available for videos for people with blindness or low vision.
- Activities are held in suitable environments for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Activities are held in suitable environments for participants who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- The venue does not offer water sports or water-based activities.
- The venue does not offer winter sports or activities requiring ski fields.
- The venue is staffed.
- All staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services within the venue and can provide assistance.
- Staff can assist visitors who do not communicate verbally.
- Staff are available to assist visitors with blindness or low vision, if needed.
- Staff are available to assist visitors with intellectual disabilities, if needed.
- Staff are available to assist visitors with acquired brain injuries, if needed.
- Staff are able to assist people requiring mobility assistance if emergency escape routes are not immediately accessible.
- Wheelchairs are available for loan onsite.
Wheelchair & Mobility Scooter Access
- The main entrance and pathways provide step-free access.
- The site does not contain steps of any kind.
- The reception area is easy to navigate for visitors using mobility aids.
- A reception, help desk, or service counter is available at an appropriate height (1.2-1.3 metres) and width (minimum 0.9 metres) for wheelchair or mobility scooter users.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres.
- All doors and doorways accommodate wheelchairs and are easy to open with one hand.
- Kitchen facilities are easily accessible to people using mobility aids.
- Onsite cafes or dining areas are easy to reach, accessible, and spacious.
- Evacuation routes are accessible, and the evacuation point is safe and easy to access.
- Restroom interiors are accessible, with cubicle dimensions of at least 2 metres x 1.6 metres.
- Wheelchairs are available for loan onsite.
Accessible Parking
- Designated and clearly marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their mobility aids by the driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available for safe and convenient access.
Accessible Restrooms
- The site has clearly labelled accessible restrooms.
- The venue has more than one accessible bathroom stall.
- Grabrails are available and easily accessible to a person seated on the toilet.
- Restroom handwashing and drying facilities are within easy reach for wheelchair users.
- Paper towel is available for hand drying.
- Restroom doors can be opened, locked, and unlocked using one hand.
- Restrooms can be unlocked by staff in the event of an emergency.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- Accessible restrooms are open from 9:00am - 3:00pm Monday to Friday and when activities are listed.
Blindness & Low Vision
- A safe footpath leads to the entrance.
- The pathway leading to the main entrance features tactile ground surface indicators.
- Activities are held in suitable environments with even, non-slip flooring and unobstructed pathways.
- Emergency alert systems produce both audio and visual warnings.
- Audio descriptions are available for activities or events that include video.
- Staff are available to assist visitors with blindness or low vision, if needed.
Deafness & Limited Hearing
- Activities are held in suitable environments with clearly displayed signs or graphics.
- Emergency alert systems produce both audio and visual warnings.
- Evacuation plans consider individuals with deafness or limited hearing.
- Closed captions, subtitles, or Sign Language interpretation are available for activities or events that include video.
- Some videos include subtitles or closed captions.
- Staff can assist visitors who do not communicate verbally.
Neurodiverse Support
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- Staff can quickly intervene if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- The venue can adjust indoor temperatures and create temperature-controlled spaces for visitors who require them.
- Staff are available to assist visitors with intellectual disabilities or acquired brain injuries, if needed.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces in which their owners are welcome.