Ascot Vale Leisure Centre
Accessible to visitors who:
- The main entrance and pathways to the venue are step-free and accessible.
- The main entrance features automatic doors.
- All entrances, passageways, and internal doors are at least 0.81 metres wide.
- A reception desk near the entrance is accessible for visitors using wheelchairs or mobility scooters.
- Steps are present on-site in various areas, but alternative ramps or lifts are also available to provide access throughout the venue.
- Wheelchairs are available for visitors to borrow on-site.
- An accessible, clearly labelled, gender-neutral restroom is available.
- The accessible restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in an emergency.
- The restroom interior is wheelchair accessible (at least 2 metres x 1.6 metres) and includes grab rails.
- The toilet is at an accessible height (450-480mm from floor to seat) with transfer space on the left.
- Toilet paper, flush, basin, mirror, soap dispenser, and hand drying facilities are all accessible to wheelchair users.
- An emergency call button is reachable from the toilet.
- More than one accessible restroom is available at the venue.
- An accessible changeroom outside the Health Clinic requires an MLAK key, with a spare available at the front desk.
- Sixteen designated accessible parking spaces are available across two areas: one next to the main entrance and one opposite it.
- There is adequate room to transfer to a wheelchair from driver and passenger car doors.
- Parking spaces have a kerb cut or level entry to a footpath.
- The main entrance is within 20 metres of the nearest accessible parking space.
- The car park is well-lit at night, though the parking spaces are uncovered.
- While there are steps, kerbs, or obstacles between parking and the nearest exit, ramps or lifts are provided to overcome these.
- Tactile ground surface indicators are provided at the top of all stairs on-site.
- Glass doors and walls are clearly marked to assist people with low vision.
- Tactile exhibits or touchable displays are available.
- Signage is available in braille throughout the venue.
- Events are held in environments suitable for visitors who are blind or have low vision, featuring even, non-slip flooring and unobstructed pathways.
- Large-print materials and audio descriptions for video content are not available.
- Emergency alerts include both audio and visual warnings (e.g., alarms and flashing lights) to notify all visitors.
- Evacuation plans include specific provisions for people who are deaf or hard of hearing.
- Events are held in environments suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- Captions, subtitles, or sign language are not available for video content at the venue.
- Hearing loops or assistive listening devices are not available.
- Activities offered provide a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily remove themselves from activities or areas if they experience sensory overload or discomfort.
- Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the volume.
- Quiet hours for neurodiverse visitors are offered on Wednesdays from 2:00 PM to 3:00 PM.
- Events are held in environments that are suitable for neurodiverse visitors.
- Venue tours are available to help visitors become accustomed to spaces and address any sensory questions that may arise.
- The Aquatic Area has a strong chlorine and pool water scent that can be faintly picked up in other areas of the venue.
- There is no designated quiet space or breakout room available at the venue.
- The temperature of indoor venues cannot be adjusted, nor can a temperature-controlled space be created in response to sudden weather shifts.
- Service animals are welcome on the premises of Ascot Vale Leisure Centre
Venue accessibility summary
Ascot Vale Leisure Centre is welcoming of all visitors, featuring 16 accessible parking spaces, step-free pathways, and accessible restrooms with grab rails. Staff are trained in disability awareness and comprehensive emergency procedures. Visitors with sensory sensitivities should note the strong chlorine scent in the aquatic area and that some public transport stops are not wheelchair accessible.
Current weather
Loading weather data...
Visitor trends
Current estimate:
--
Click for hourly patterns →
Visitor experience
- The main entrance and pathway to the venue are step-free and accessible.
- Taxis or rideshare vehicles can drop passengers close to the entrance, within 20 metres of the main entrance.
- The path to the entrance has a smooth, paved surface with a gentle slope.
- The main entrance itself features automatic doors; however, there are 3 steps directly at this entrance, and no dedicated ramp is present at this specific point.
- Ramps are provided along the pathway to account for gentle slopes, ensuring overall step-free access to the venue.
- Clear signage for the venue's entrance is displayed.
- A reception desk near the entrance is accessible for wheelchair users and mobility scooters.
- The venue is accessible by bus and tram, with stops 50-100 metres from the entrance; however, these public transport stops are not wheelchair-accessible.
- No tactile ground surface indicators are present at the entrance.
- For further questions about accessing the centre, please contact 03 9284 6402.
- Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload.
- Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the volume.
- The Aquatic Area has a strong chlorine and pool water scent, which can be faintly picked up in other areas of the venue.
- Quiet hours for neurodiverse visitors are offered on Wednesdays from 2:00 PM to 3:00 PM.
- Tactile exhibits or touchable displays are available, and signage is available in braille.
- Captions, subtitles, or sign language are not available for video content, nor are audio descriptions for people with low vision.
- Hearing loops or assistive listening devices are not available.
- There is no designated quiet space available.
- Venue tours are available to help visitors become accustomed to the spaces and address any sensory questions.
- Events are held at this venue and utilise audiovisual equipment.
- Information about event dates, times, and nature is provided in advance via the website, Facebook, Instagram, community pages, and other channels.
- Events are held in environments suitable for visitors who are blind or have low vision, with even, non-slip flooring and unobstructed pathways.
- Events are suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- Events are suitable for neurodiverse visitors.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- Clear directions, signs, and maps are available to guide visitors through the venue, including to emergency exits.
- There is no designated breakout room or quiet space for visitors who require it during events.
- The temperature of indoor venues cannot be adjusted, nor can a temperature-controlled space be created for sudden temperature shifts.
- All staff have received training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services and can provide assistance when needed.
- Accessibility inclusion training is provided irregularly as Belgravia Leisure introduces new courses.
- Staff undergo annual emergency evacuation training and have received training on assisting people with disability during emergencies.
- The organisation participates in other accessibility partnership initiatives.
- The MOVE Moonee Valley website includes a wide selection of accessibility tools to better understand the venue's accessibility ahead of time.
Wheelchair & Mobility Scooter Access
- The main entrance and pathways to the venue are step-free and accessible.
- The main entrance features automatic doors.
- All entrances, passageways, and internal doors are at least 0.81 metres wide.
- A reception desk near the entrance is accessible for visitors using wheelchairs or mobility scooters.
Accessible Parking
- Sixteen designated accessible parking spaces are available across two areas.
- Adequate room is provided to transfer to a wheelchair from driver and passenger car doors.
- Parking spaces have a kerb cut or level entry to a footpath, and the main entrance is within 20 metres.
- While steps and obstacles exist, ramps or lifts are provided from parking to the nearest exit.
Accessible Restrooms
- Accessible, clearly labelled, gender-neutral restrooms are available.
- The restroom interior is wheelchair accessible (at least 2 metres x 1.6 metres) with grab rails.
- The toilet is at an accessible height (450-480mm) with left-side transfer space, and an emergency call button is reachable.
- Accessible features extend to the basin, mirror, soap dispenser, and hand drying facilities.
Blindness & Low Vision
- Tactile ground surface indicators are at the top of all stairs, and glass doors/walls are clearly marked.
- Tactile exhibits and braille signage are available.
- Events are designed for low vision visitors with even, non-slip flooring and unobstructed pathways.
- There is no safe footpath to the entrance for low vision, and no entrance tactile indicators or colour contrasts on paths/stairs.
Deafness & Limited Hearing
- Emergency alerts include both audio and visual warnings.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Events are suitable for deaf or limited hearing visitors with clearly displayed signs or graphics.
- Captions, subtitles, sign language, and hearing loops or assistive listening devices are not available.
Neurodiverse Support
- Activities offer a range of sensory experiences, and visitors can easily step away if experiencing sensory overload.
- Music volume is controlled, and quiet hours are offered on Wednesdays from 2:00 PM to 3:00 PM.
- Venue tours are available to assist with sensory questions.
- A strong chlorine scent is present in the aquatic area, and there is no designated quiet space or adjustable temperature control.
Service Animals
- Service animals are welcome on the premises.