Accessible to visitors who:

- The main entrance and pathway are step-free and accessible for wheelchair users, mobility scooters, and walking aids.
- The reception area is easy to navigate for visitors using mobility devices.
- The venue does not contain any steps, ensuring a fully step-free environment.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate mobility devices.
- Doors are easy to open, suitable for people who may not use both hands or arms.



- The venue has an accessible restroom which is clearly labelled.
- There is more than one accessible bathroom stall available.
- The restroom interior is accessible for manual wheelchairs and powerchairs, meeting the minimum dimensions of 2 metres x 1.6 metres.
- Grabrails are easily accessible to a person seated on the toilet and are present in the accessible restroom.
- Handwashing and drying facilities (paper towel) are within easy reach for wheelchair users.
- The restroom door can be opened, locked, and unlocked using one hand, and can be unlocked by staff in an emergency.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.



- The venue has designated and clearly-marked accessible parking spaces.
- There are 8 accessible parking spaces, long and wide enough for a van, with transfer space at the sides and rear.
- Sufficient room is available for transfers to wheelchairs, powerchairs, or mobility scooters by both driver and passenger car doors.
- The closest accessible parking space is located within 20 metres of the main entrance.
- The car park is well-lit at night.
- Designated drop-off and pick-up points are available for safe and convenient access.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activity environments are suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Information regarding tactile ground surface indicators on the pathway to the main entrance is not available.
- Audio descriptions for video events are not applicable as the venue does not use audiovisual equipment for events.
- Activity environments are suitable for participants who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- All visitors can be notified quickly and clearly in the event of an emergency.
- Evacuation plans specifically consider individuals with deafness or limited hearing.
- Information regarding emergency alert systems producing both audio and visual warnings is not available.
- Closed captions, subtitles, or Sign Language interpretation for video events are not applicable as the venue does not use audiovisual equipment for events.
- Activities are held in environments suitable for neurodiverse participants.
- Activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The site does not have a designated breakout room or quiet space for visitors who require it.
- All service animals are welcome on the premises.
- Service animals can enter all spaces where their owners are welcome.
Venue accessibility summary
The Auckland Spinal Unit offers a highly accessible environment as a Recreation Centre or Gym, providing step-free access, designated accessible parking, and multiple accessible restrooms. The venue is inclusive for people with diverse access needs, with staff trained in accessibility and robust emergency procedures.
Visitor experience




- The venue is accessible via public transport, specifically by bus.
- The closest public transport stop is within 200 metres of the venue entrance.
- Designated drop-off and pick-up points are available for safe and convenient access.
- A sheltered space is available for visitors in the event of sudden bad weather.
- The reception area is easy to navigate for visitors using mobility aids.
- Activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Doorways and windows can be closed to create a temperature-controlled space during sudden weather shifts.
- The site does not have a designated breakout room or quiet space.
- The venue is unable to adjust the temperature of all indoor spaces via air conditioning, central heating, or a thermostat.
- The venue hosts events and activities.
- Activities do not use audiovisual equipment.
- Activity environments are suitable for participants who are blind, experience low vision, are deaf, have limited hearing, or are neurodiverse.
- The venue is not an aquatic facility or ski field.
- Information on water sports or winter sports offerings is not available.
- The venue is staffed.
- All staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff are aware of accessible features and services and can provide assistance when needed.
- Staff are able to assist visitors requiring mobility assistance with emergency escape routes.
- A feedback mechanism is in place for visitors to raise accessibility concerns or provide suggestions.








Wheelchair & Mobility Scooter Access
- The main entrance and pathway are step-free and accessible for wheelchair users, mobility scooters, and walking aids.
- The reception area is easy to navigate for visitors using mobility devices.
- The venue does not contain any steps, ensuring a fully step-free environment.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate mobility devices.
- Doors are easy to open, suitable for people who may not use both hands or arms.
Accessible Parking
- The venue has designated and clearly-marked accessible parking spaces.
- There are 8 accessible parking spaces, long and wide enough for a van, with transfer space at the sides and rear.
- Sufficient room is available for transfers to wheelchairs, powerchairs, or mobility scooters by both driver and passenger car doors.
- The closest accessible parking space is located within 20 metres of the main entrance.
- The car park is well-lit at night.
- Designated drop-off and pick-up points are available for safe and convenient access.
Accessible Restrooms
- The venue has an accessible restroom which is clearly labelled.
- There is more than one accessible bathroom stall available.
- The restroom interior is accessible for manual wheelchairs and powerchairs, meeting the minimum dimensions of 2 metres x 1.6 metres.
- Grabrails are easily accessible to a person seated on the toilet and are present in the accessible restroom.
- Handwashing and drying facilities (paper towel) are within easy reach for wheelchair users.
- The restroom door can be opened, locked, and unlocked using one hand, and can be unlocked by staff in an emergency.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activity environments are suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Information regarding tactile ground surface indicators on the pathway to the main entrance is not available.
- Audio descriptions for video events are not applicable as the venue does not use audiovisual equipment for events.
Deafness & Limited Hearing
- Activity environments are suitable for participants who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- All visitors can be notified quickly and clearly in the event of an emergency.
- Evacuation plans specifically consider individuals with deafness or limited hearing.
- Information regarding emergency alert systems producing both audio and visual warnings is not available.
- Closed captions, subtitles, or Sign Language interpretation for video events are not applicable as the venue does not use audiovisual equipment for events.
Neurodiverse Support
- Activities are held in environments suitable for neurodiverse participants.
- Activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The site does not have a designated breakout room or quiet space for visitors who require it.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all spaces where their owners are welcome.