Accessible to visitors who:





- The main entrance and pathway offer step-free access to the venue.
- The reception area is easy for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids to navigate.
- All flooring, including accessible footpaths, has non-slippery surfaces.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres.
- Wheelchairs are available for loan onsite.
- Evacuation routes are accessible to people who use wheelchairs, powerchairs, mobility scooters, or walking aids.




- The venue has a clearly labelled accessible restroom, with more than one accessible stall available.
- Grabrails are easily accessible for a person seated on the toilet.
- Restroom handwashing and drying facilities are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
- The restroom interior is accessible to people using manual wheelchairs or powerchairs, with cubicle dimensions of at least 2 metres by 1.6 metres.
- Hand dryer and paper towels are available for hand drying.




- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
- The car park is well-lit at night.
- There are two kerbside accessible parking spaces less than 30 metres from the entrance, with a kerb cut to access the pavement located in front of the first parking space.

- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Staff are available to assist visitors with blindness or low vision, if needed.
- The venue does not have tactile ground surface indicators at the top of each set of stairs.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Hearing loops are available to visitors.
- Evacuation plans consider individuals with deafness or limited hearing.
- Emergency alert systems do not produce both audio and visual warnings.
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- There is no designated breakout room or quiet space for visitors who require it.
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces where their owners are welcome.
Venue accessibility summary
Baycourt Community & Arts Centre offers a range of accessible features, including step-free access to the main entrance, dedicated accessible parking, and multiple accessible restrooms. While some areas, such as stairs without corresponding ramps or lifts and certain doorways, may present challenges, staff are available to provide assistance and the venue strives to be inclusive for various access needs.
Visitor experience




- Visitors can reach this site using public transport, with a bus stop located within 200 metres of the venue entrance.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
- The venue has a sheltered space for visitors to use in the event of sudden bad weather.
- There is a lack of on-street car parking next to Baycourt due to temporary bus stops.
- A construction zone next door produces loud noises during the daytime that could alarm visitors.
- Clear directions, signs, and maps are available to guide visitors through the venue, including to emergency exits.
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing to visitors.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- There is no designated breakout room or quiet space available for visitors who require it.
- Emergency alert systems produce audio warnings but do not also include visual warnings.
- The venue hosts events or activities that use audiovisual equipment, and staff can intervene if systems induce seizures.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Activities are held in environments suitable for participants who are neurodiverse.
- Information regarding closed captions, subtitles, or Sign Language interpretation for videos, and audio descriptions for blind or low vision visitors, is not applicable.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- Staff are available to assist visitors with blindness or low vision, if needed.
- Staff are available to assist visitors with intellectual disabilities, if needed.
- Staff are able to help if emergency escape routes are not immediately accessible to people who require mobility assistance.













Wheelchair & Mobility Scooter Access
- The main entrance and pathway offer step-free access to the venue.
- The reception area is easy for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids to navigate.
- All flooring, including accessible footpaths, has non-slippery surfaces to prevent accidents and falls.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres.
- Wheelchairs are available for loan onsite.
- Evacuation routes are accessible to people who use wheelchairs, powerchairs, mobility scooters, or walking aids.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
- The car park is well-lit at night.
Accessible Restrooms
- The venue has a clearly labelled accessible restroom, with more than one accessible stall available.
- Grabrails are easily accessible for a person seated on the toilet.
- Restroom handwashing and drying facilities are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Staff are available to assist visitors with blindness or low vision, if needed.
- The venue does not have tactile ground surface indicators at the top of each set of stairs.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Hearing loops are available to visitors.
- Evacuation plans consider individuals with deafness or limited hearing.
- Emergency alert systems do not produce both audio and visual warnings.
Neurodiverse Support
- Activities are held in environments suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces where their owners are welcome.