Baypark Arena

Accessible to visitors who:

Venue accessibility summary

Baypark Arena offers a highly accessible environment for visitors, with step-free access throughout main areas, designated accessible parking within 30 metres of the entrance, and multiple fully-equipped accessible restrooms. While staff are available to assist, the venue currently lacks visual warnings for emergency alerts and does not provide subtitles or audio descriptions for video content during events.

Visitor experience

Wide, level grey aggregate concrete pathway leading to automatic glass sliding doors of a building.

Worn blue surface with yellow line markings on a concrete carpark. Cracks in the surface indicate unevenness. A large building and parked vehicles are visible in the background.

Concrete accessible parking space marked in blue with a prominent yellow International Symbol of Access and yellow boundary lines. The surface appears level but shows wear.

Level entry to a silver lift, call buttons right. Dark, textured floor. Signage shows 'Doors 3, 4' (right) & '5 & Suites' (up) with lift symbol.

Accessible dark blue door with a wheelchair symbol and silver kick plate. Level dark floor and grey walls. Door is slightly ajar.

Accessible toilet with grab rails, wall-hung toilet and basin, and a level grey floor with a drain. White walls, mirror, and paper towel dispenser.

White bathroom with toilet and wall-mounted basin, both featuring L-shaped grab bars. Grey speckled non-slip floor has a central drain. Includes paper towel, soap, and hand dryer.

Wide, textured red pedestrian pathway with yellow border lines, leading to a zebra crossing in a large grey asphalt car park. Many vehicles are parked.

Accessible toilet cubicle with white toilet, vertical and horizontal grab bars, wall-mounted basin, soap dispenser, Dyson hand dryer, and level grey speckled floor with drain.

Long, steep, dark grey staircase with silver non-slip strips on each tread. The bottom floor has a dark grey, textured, studded surface. No handrails are visible.

Dark accessible stall door with silver lever handle, displaying wheelchair symbol. The red 'VACANT' light indicates availability. Opens onto a level floor.

Wooden-finish counter for Arena Café - Bar with display cases and fridge. Floor is level, dark grey carpet tiles with blue patterns. No lowered counter section visible.

Roll-in shower with grab bars, wall-mounted toilet and sink also with grab bars. Features a grey, level, non-slip floor and a wooden slatted bench.

Level entrance path: A wide ribbed metal mat transitions to a smooth metal strip and chequer plate threshold, then to coarse aggregate concrete pavement.

Grey concrete path, bordered by a yellow line and a row of white cube-shaped concrete bollards. A red painted area is in the foreground. Distant parking, picnic tables, and a building are visible.

Long reception counter with light timber front and white top, featuring a clear space underneath for seating. Dark grey striped carpet tiles on the floor.

Wheelchair & Mobility Scooter Access

The main entrance and pathways provide step-free access throughout the venue.
The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters or walking aids.
Ramps or lifts are available to navigate areas with steps, and all flooring, including ramps and accessible footpaths, has non-slippery surfaces.
All entrances, passageways and doorways have a minimum width of 0.81 metres and are easy to open with one hand.

Accessible Parking

Designated and clearly-marked accessible parking spaces are available.
The main entrance is located within 30 metres of the closest accessible parking space.
There is sufficient room for people to transfer to their mobility aids by the driver and passenger car doors.
The car park is well-lit at night, and designated drop-off and pick-up points ensure safe and convenient access.

Accessible Restrooms

The venue has more than one clearly-labelled accessible bathroom stall.
Grabrails are easily accessible to a person seated on the toilet and the restroom interior is accessible to people using manual or powerchairs (cubicle dimensions meet the minimum of 2 metres x 1.6 metres).
Restroom handwashing and drying facilities, including a hand dryer, are within easy reach for wheelchair users.
The bathroom mirror is at an appropriate height for a person who uses a wheelchair.

Blindness & Low Vision

A safe footpath leads to the entrance and has tactile ground surface indicators to support visitors with blindness or low vision.
Tactile ground markings are in place for visitors who use mobility canes, and tactile signs are available on lift buttons.
Staff are available to assist visitors with blindness or low vision if needed.
Audio descriptions are not available for video content during events.

Deafness & Limited Hearing

Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
Emergency alert systems do not produce both audio and visual warnings.
Evacuation plans do not take into consideration individuals with deafness or limited hearing.
Closed captions, subtitles, or Sign Language interpretation are not available for video content during events.

Neurodiverse Support

Activities are held in environments suitable for neurodiverse participants.
A designated breakout room or quiet space is available for visitors who require it.
Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
Staff can intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.

Service Animals

All service animals are welcome on the premises.
Service animals can enter all of the same spaces where their owners are welcome.