Accessible to visitors who:






- The main entrance and pathways provide step-free access throughout the venue.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters or walking aids.
- Ramps or lifts are available to navigate areas with steps, and all flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- All entrances, passageways and doorways have a minimum width of 0.81 metres and are easy to open with one hand.





- The venue has more than one clearly-labelled accessible bathroom stall.
- Grabrails are easily accessible to a person seated on the toilet, and the restroom interior is accessible to people using manual or powerchairs (cubicle dimensions meet the minimum of 2 metres x 1.6 metres).
- Restroom handwashing and drying facilities, including a hand dryer, are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
- Restroom doors can be opened, locked, and unlocked using one hand, and staff can unlock them in an emergency.
- Accessible changing rooms include a shower and toilets.





- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their mobility aids by the driver and passenger car doors.
- The car park is well-lit at night, and designated drop-off and pick-up points ensure safe and convenient access.
- An additional 19 parking spaces are available at the rear of the building.


- A safe footpath leads to the entrance and has tactile ground surface indicators to support visitors with blindness or low vision.
- Tactile ground markings are in place for visitors who use mobility canes, and tactile signs are available on lift buttons.
- Staff are available to assist visitors with blindness or low vision if needed.
- Tactile ground surface indicators are available at the top of each set of stairs.
- Audio descriptions are not available for video content during events.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Emergency alert systems produce both audio and visual warnings.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Closed captions, subtitles, or Sign Language interpretation are not available for video content during events.
- Activities are held in environments suitable for neurodiverse participants.
- A designated breakout room or quiet space is available for visitors who require it.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff can intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- The venue is able to create temperature-controlled spaces and adjust the temperature of all indoor venues.
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces where their owners are welcome.
Venue accessibility summary
Baypark Arena offers a highly accessible environment for visitors, with step-free access throughout main areas, designated accessible parking within 30 metres of the entrance, and multiple fully-equipped accessible restrooms. While staff are available to assist, the venue currently lacks visual warnings for emergency alerts and does not provide subtitles or audio descriptions for video content during events.
Visitor experience







- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their mobility aids by the car doors.
- A safe footpath with tactile ground surface indicators leads to the main entrance, which offers step-free access.
- Designated drop-off and pick-up points or loading zones are available to ensure safe access.
- A reception counter suitable for wheelchair users is available and easy to navigate.
- Public transport is not available, and the closest mode of transport is not within 200 metres of the venue entrance.
- A designated breakout room or quiet space is available for visitors who require it.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- The venue can create temperature-controlled spaces and adjust the temperature of all indoor venues as needed.
- The venue hosts events and activities that utilise audiovisual equipment.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Closed captions, subtitles, or Sign Language interpretation are not available for video content during events.
- Audio descriptions are not available for video content for people who experience blindness or low vision.
- The venue is staffed, and staff members are aware of available accessible features and services.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff are available to assist visitors with blindness or low vision, intellectual disabilities, or acquired brain injuries if needed.
- In emergencies, staff are able to help if escape routes are not immediately accessible to people requiring mobility assistance.
- A feedback mechanism is in place for visitors to raise concerns about accessibility or provide suggestions.
















Wheelchair & Mobility Scooter Access
- The main entrance and pathways provide step-free access throughout the venue.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters or walking aids.
- Ramps or lifts are available to navigate areas with steps, and all flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- All entrances, passageways and doorways have a minimum width of 0.81 metres and are easy to open with one hand.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 30 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their mobility aids by the driver and passenger car doors.
- The car park is well-lit at night, and designated drop-off and pick-up points ensure safe and convenient access.
Accessible Restrooms
- The venue has more than one clearly-labelled accessible bathroom stall.
- Grabrails are easily accessible to a person seated on the toilet and the restroom interior is accessible to people using manual or powerchairs (cubicle dimensions meet the minimum of 2 metres x 1.6 metres).
- Restroom handwashing and drying facilities, including a hand dryer, are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
Blindness & Low Vision
- A safe footpath leads to the entrance and has tactile ground surface indicators to support visitors with blindness or low vision.
- Tactile ground markings are in place for visitors who use mobility canes, and tactile signs are available on lift buttons.
- Staff are available to assist visitors with blindness or low vision if needed.
- Audio descriptions are not available for video content during events.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Emergency alert systems do not produce both audio and visual warnings.
- Evacuation plans do not take into consideration individuals with deafness or limited hearing.
- Closed captions, subtitles, or Sign Language interpretation are not available for video content during events.
Neurodiverse Support
- Activities are held in environments suitable for neurodiverse participants.
- A designated breakout room or quiet space is available for visitors who require it.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff can intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces where their owners are welcome.