
Baywave
Indoor wave pool with a zero-depth beach entry and yellow textured floor surface. Blue square-tiled walls line the perimeter. Natural light enters through large windows along the back wall.
Indoor water play area with blue flooring. Yellow stairs with handrails lead to a platform and green slide. Water spills from a central bucket feature onto children. Bright indoor lighting.Overview
Baywave's swimming pool complex houses a 25 metre lap pool, a leisure pool (with waves), children's pools and spas. It also boasts a new Aqua Play Station which has three water slides, water guns, a tipping water bucket and lots of water fountains for hours of enjoyment. It’s perfect for ages 3 to 12 years and is free with entry. Visitors can enjoy delicious food and drink from the Poolside Café.
Accessible to visitors who:
Visitor experience
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Arriving at the venue photo 7- The venue is accessible via public transport, with a bus stop located within 200 metres of the entrance.
- The main entrance and pathway provide step-free access, and the reception area is easy to navigate.
- Visitors have access to a secure locker or space to store their possessions.
- There are no designated drop-off and pick-up points at this venue.
- The venue is staffed and offers a sheltered space for visitors in the event of sudden bad weather.
- The car park is well-lit at night for safety and visibility.
- The venue offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors requiring it.
- The venue can create a temperature-controlled space in response to sudden weather shifts, though not all indoor areas have adjustable temperatures.
- Baywave Aquatics hosts events and activities, with a particular focus on water-based sports.
- A pool access hoist is available for the spa and main pool, and other water-based activities allow for easy entry into the water without aid.
- Activities are held in environments suitable for participants who are blind or experience low vision, deaf or experience limited hearing, and neurodiverse.
- The venue's events and activities do not currently use audiovisual equipment, therefore subtitles or audio descriptions are not applicable.
- Signage is provided to indicate meeting points for activities in large public spaces.
- Some staff members have received workplace education and training on accessibility and inclusion.
- Staff are aware of the venue's accessible features and services and are able to provide assistance when needed.
- Staff can assist visitors with blindness or low vision, intellectual disabilities, acquired brain injuries, and those who do not communicate verbally.
- Staff who know Sign Language are available.
- In an emergency, staff are able to help visitors who require mobility assistance if escape routes are not immediately accessible.
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Accessibility overview photo 17Wheelchair & Mobility Scooter Access
- The main entrance and pathways provide step-free access, making them accessible for people using wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate, and all entrances, passageways, and doorways meet a minimum width of 0.81 metres, accommodating wheelchairs and mobility scooters.
- Doors are easy to open, even with one hand, ensuring smooth passage throughout the venue.
- Ramps are available alongside steps, and all flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- A pool access hoist is provided for the spa and main pool, and other water-based activities allow for easy water entry without aid.
- Cafés or dining areas onsite are easy to reach, accessible, and spacious.
- Evacuation routes are accessible for people using mobility assistance.
Accessible Restrooms
- The venue features more than one clearly labelled accessible restroom stall.
- The restroom interior is spacious, meeting a minimum dimension of 2 metres by 1.6 metres for wheelchair and powerchair users.
- Grabrails are easily accessible for a person seated on the toilet.
- Handwashing, drying facilities (paper towel), and mirrors are all at appropriate heights and within easy reach for wheelchair users.
- Restroom doors can be easily opened, locked, and unlocked with one hand, and staff can unlock them in an emergency.
- A gender-neutral restroom is not available at this venue.
Accessible Parking
- Six designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 20 metres of the closest accessible parking space.
- There is sufficient room for visitors to transfer to their wheelchairs, powerchairs, or mobility scooters by the car doors.
- The car park is well-lit at night for safety and visibility.
Blindness & Low Vision
- A safe footpath leads to the main entrance, and activities are held in environments suitable for people with blindness or low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist visitors who experience blindness or low vision, if needed.
- Clear directions, signs, and maps are available to guide visitors through the venue.
- Tactile ground surface indicators are not available at the top of stairs or on the pathway leading to the main entrance.
- Emergency alert systems do not produce both audio and visual warnings, which may impact visitors with blindness or low vision.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, utilising clearly-displayed signs or graphics.
- Staff who know Sign Language are available, and staff can assist visitors who do not communicate verbally.
- Emergency alert systems do not produce both audio and visual warnings.
- Evacuation plans do not specifically take into consideration individuals with deafness or limited hearing.
Neurodiverse Support
- Activities are designed to be suitable for neurodiverse participants, offering a wide range of sensory experiences and stimuli.
- Visitors can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- Staff are available to assist visitors with intellectual disabilities and acquired brain injuries, if needed.
- The venue can create a temperature-controlled space by closing doorways and windows, although not all indoor venues have adjustable temperatures.
Service Animals
- All service animals are welcome on the premises.
- Service animals are permitted to enter most of the same spaces as their owners.
Opening hours
Monday6:00 AM – 8:45 PM
Tuesday6:00 AM – 8:45 PM
Wednesday (Today)6:00 AM – 8:45 PM
Thursday6:00 AM – 8:45 PM
Friday6:00 AM – 8:45 PM
Saturday7:00 AM – 6:45 PM
Sunday7:00 AM – 6:45 PM