Burpengary Regional Aquatic Leisure Centre
Accessible to visitors who:
- Step-free access is available throughout the main entrance and pathways.
- The main entrance features automatic doors and all main entrances, passageways, and doors are at least 0.81 metres wide.
- Ramps with secure handrails are available for changes in level and are safely navigable for wheelchair users.
- A reception desk near the entrance is accessible for visitors using wheelchairs or mobility scooters.
- Wheelchairs are available for visitors to borrow onsite.
- Clearly labelled accessible restrooms are available, with multiple facilities across the centre.
- The accessible restroom door can be opened, locked, and unlocked with one hand, and the interior is accessible to wheelchair users (at least 2 metres x 1.6 metres).
- Features include grab rails, a toilet at an accessible height (450-480mm from floor to seat), and transfer space to the right of the toilet.
- Basin, taps, mirror, soap dispenser, and paper towel hand drying facilities are all at accessible heights and easy to use.
- An emergency call button is reachable from the toilet, and staff can unlock the restroom in an emergency.
- Eight designated accessible parking spaces are available across two car parks, providing adequate room to transfer to a wheelchair.
- Parking spaces feature a kerb cut or level entry to a footpath, and there are no steps, kerbs, or obstacles between parking and the nearest exit.
- The nearest accessible parking space is located within 30 metres of the main entrance.
- There is a pick-up and drop-off zone directly out the front of the venue.
- The car park is well-lit at night, part of a larger structure, uncovered, and allows vehicles with a minimum height of 2.2 metres.
- There is a safe footpath to the entrance for people who are blind or have low vision.
- Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
- Glass doors and walls are clearly marked for people with low vision.
- Tactile ground surface indicators are not present at the entrance.
- *Be aware* Turnstile entrances separate the reception area from the pool area.
- A change of texture is provided along the outside of the pool.
- Emergency plans are not available in accessible formats like large print, audio, or braille.
- Emergency alerts do not include both audio and visual warnings.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Captions, subtitles, or sign language are not available for video content at this location.
- Hearing loops or assistive listening devices are not available at this location.
- Visitors can easily step away if they experience sensory overload.
- Events are held in environments suitable for neurodiverse visitors.
- The venue does not currently offer quiet hours for neurodiverse visitors.
- There is no designated breakout room or quiet space for visitors who require it.
- Service animals, specifically dogs, are welcome on the premises.
- Service animals can access most, but not all, spaces where their owners are welcome. No animals are allowed in the pool itself.
Venue accessibility summary
Burpengary Regional Aquatic Leisure Centre provides extensive accessibility for wheelchair users with step-free pathways, automatic doors, and multiple accessible restrooms featuring comprehensive supports. Accessible parking is conveniently located, and staff are trained to assist visitors with diverse needs.
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Visitor experience
- The main entrance and pathway are step-free and accessible, with a mostly smooth path surface.
- The path to the entrance has a gentle slope, but no steps are present.
- Clear signage for the venue's entrance is displayed, and the main entrance features automatic doors.
- Designated drop-off and loading zones are available within 20 metres of the main entrance, with a 5-minute time limit.
- Taxis or rideshare vehicles can drop passengers close to the entrance.
- A reception or information desk is located near the entrance and is accessible for wheelchair users.
- Visitors should approach reception first for gate access unless they have a membership scan tag.
- Visitors can easily step away from activities if they experience sensory overload.
- Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the volume.
- The venue does not have areas with strong scents or fragrances.
- Quiet hours for neurodiverse visitors are not currently offered.
- There is no designated breakout room or quiet space available on site.
- Captions, subtitles, audio descriptions, hearing loops, tactile exhibits, braille signage, or large-print materials are not available.
- The venue hosts events that use audiovisual equipment, and information about these events (dates, times, nature) is provided in advance via website, Facebook, and Instagram.
- Events are held in environments suitable for neurodiverse visitors, and visitors can easily remove themselves if they experience sensory overload or discomfort.
- Indoor venues can adjust temperature through air conditioning and create a temperature-controlled space during extreme weather.
- Information regarding events for visitors who are blind/low vision or deaf/limited hearing is not applicable.
- There is no designated breakout room or quiet space available for events.
- All staff have received training on accessibility and inclusion for visitors, provided upon induction.
- Staff members are aware of accessible features and services and can provide assistance when needed.
- Staff have received training on assisting people with disability during emergencies.
- The organisation participates in partnerships related to accessibility badge programs or workforce development.
- The venue conducts regular accessibility audits and has a mechanism for visitors to provide feedback.
Wheelchair & Mobility Scooter Access
- Step-free access is available throughout the main entrance and pathways.
- The main entrance features automatic doors and all main entrances, passageways, and doors are at least 0.81 metres wide.
- Ramps with secure handrails are available for changes in level and are safely navigable for wheelchair users.
- A reception desk near the entrance is accessible for visitors using wheelchairs or mobility scooters.
- Wheelchairs are available for visitors to borrow onsite.
Accessible Parking
- Eight designated accessible parking spaces are available across two car parks, providing adequate room to transfer to a wheelchair.
- Parking spaces feature a kerb cut or level entry to a footpath, and there are no steps, kerbs, or obstacles between parking and the nearest exit.
- The nearest accessible parking space is located within 30 metres of the main entrance.
- There is a pick-up and drop-off zone directly out the front of the venue.
- The car park is well-lit at night, part of a larger structure, uncovered, and allows vehicles with a minimum height of 2.2 metres.
Accessible Restrooms
- Clearly labelled accessible restrooms are available, with multiple facilities across the centre.
- The accessible restroom door can be opened, locked, and unlocked with one hand, and the interior is accessible to wheelchair users (at least 2 metres x 1.6 metres).
- Features include grab rails, a toilet at an accessible height (450-480mm from floor to seat), and transfer space to the right of the toilet.
- Basin, taps, mirror, soap dispenser, and paper towel hand drying facilities are all at accessible heights and easy to use.
- An emergency call button is reachable from the toilet, and staff can unlock the restroom in an emergency.
Blindness & Low Vision
- There is a safe footpath to the entrance for people who are blind or have low vision.
- Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
- Glass doors and walls are clearly marked for people with low vision.
- Tactile ground surface indicators are not present at the entrance.
- Emergency plans are not available in accessible formats like large print, audio, or braille.
Deafness & Limited Hearing
- Emergency alerts do not include both audio and visual warnings.
- Evacuation plans do not explicitly include provisions for people who are deaf or hard of hearing.
- Captions, subtitles, or sign language are not available for video content.
- Hearing loops or assistive listening devices are not available.
Neurodiverse Support
- Visitors can easily step away if they experience sensory overload.
- Events are held in environments suitable for neurodiverse visitors.
- The venue does not currently offer quiet hours for neurodiverse visitors.
- There is no designated breakout room or quiet space for visitors who require it.
Service Animals
- Service animals, specifically dogs, are welcome on the premises.
- Service animals can access most, but not all, spaces where their owners are welcome.
- Clear directions, signs, and maps are provided to guide visitors through the venue.