Accessible to visitors who:





- The main entrance and pathway to the venue are accessible to people who use wheelchairs, mobility scooters or walking aids.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters or walking aids.
- The site contains steps, but ramps or lifts are also available for navigation.
- All ramps on site can be easily navigated (up and down) by people who use manual wheelchairs, walking frames or mobility aids.
- Secure handrails are available on all ramps and flights of stairs.
- All entrances, passageways and doorways have a minimum width of 0.81 metres and accommodate people using wheelchairs, powerchairs or mobility scooters.
- Doors are easy to open by people who may not use both hands or arms.
- Wheelchairs, mobility scooters, walkers, and other accessibility aids are available for loan on site.






- The venue has a gender-neutral restroom.
- More than one accessible bathroom stall is available, and it is clearly labelled.
- The restroom interior is accessible to people who use manual wheelchairs or powerchairs, with cubicle dimensions of at least 2 metres x 1.6 metres.
- Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restroom.
- Restroom handwashing and drying facilities, including a hand dryer, are within easy reach of a person who uses a wheelchair.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
- The restroom door can be opened, locked and unlocked using one hand, and can be unlocked by staff in an emergency.



- The site has designated and clearly-marked accessible parking spaces.
- The main entrance or meeting point is located within 20 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs or mobility scooters by both driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.

- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Tactile ground markings are in place for guests who use canes.
- Tactile ground surface indicators are available at the top of each set of stairs.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces to prevent accidents and falls.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Audio description devices or guides are available on site for activities that rely on visuals.
- Staff are available to assist guests with blindness or low vision, if needed.
- Clear directions, signs or maps are available to guide visitors through the venue, including to emergency exits.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- In the event of an emergency, the venue is able to notify all visitors quickly and clearly.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Information regarding whether emergency alert systems produce both audio and visual warnings is not available.
- Closed captions, subtitles or Sign Language interpretation for video content are noted as 'not applicable', suggesting video is not a primary feature of activities.
- Activities are held in environments suitable for participants who are neurodiverse.
- Staff can intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing to visitors.
- The venue offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- Staff are available to assist guests with intellectual disabilities and acquired brain injuries, if needed.
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces in which their owners are welcome.
Venue accessibility summary
Glen Eira Sports and Aquatic Centre offers extensive accessibility features for a diverse range of visitors. The venue provides step-free access, accessible parking, and multiple accessible restrooms. Staff are comprehensively trained to support guests with various access needs, and adaptive equipment is available for water-based activities.
Visitor experience





- Glen Eira Sports and Aquatic Centre is accessible by public transport, with bus services available.
- The venue has designated drop-off and pick-up points or loading zones for safe and convenient access.
- The main entrance and pathway to the site are accessible, providing step-free access.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- The reception area is easy to navigate for visitors who use wheelchairs, powerchairs, mobility scooters or walking aids.
- The main entrance is located within 20 metres of the closest accessible parking space.
- The car park is well-lit at night.
- Designated and clearly-marked accessible parking spaces are available, with sufficient room for self-transfer by car doors.
- Secure locker or storage space for visitors' possessions is available.
- Information regarding the distance of the closest public transport mode (e.g., within 200 metres) is not provided.
- Staff can intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing to visitors.
- The venue offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- The venue is able to adjust the temperature of all indoor venues for visitors who require controlled room temperatures.
- The venue can create a temperature-controlled space by closing doorways and windows in the event of sudden bad weather or temperature shifts.
- As a primarily indoor venue, it is not an open-air space.
- A sheltered space is available for visitors to use in the event of sudden bad weather.
- The venue hosts events or activities that utilise audiovisual equipment.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Audio descriptions are available for video content when activities or events include video.
- The venue offers water sports or water-based activities, including swimming pools and thermal pools.
- Adaptive equipment for water-based activities includes water chairs and an adaptive aquatic area.
- The outdoor grounds are easy to navigate for people who use wheelchairs, mobility scooters or walking aids.
- The venue does not offer winter sports or sports that require ski fields.
- Information is not provided on whether all other water-based activities permit easy access into the water without aid.
- Glen Eira Sports and Aquatic Centre is a staffed venue.
- All staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- Staff are able to help if emergency escape routes are not immediately accessible to people who require mobility assistance.
- Staff can assist guests who do not communicate verbally.
- Staff are available to assist guests with blindness or low vision, intellectual disabilities, and acquired brain injuries, if needed.
- A feedback mechanism is in place for visitors to raise concerns about accessibility or to provide suggestions.













Wheelchair & Mobility Scooter Access
- The main entrance and pathway to the venue are accessible to people who use wheelchairs, mobility scooters or walking aids.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters or walking aids.
- The site contains steps, but ramps or lifts are also available for navigation.
- All ramps on site can be easily navigated (up and down) by people who use manual wheelchairs, walking frames or mobility aids.
- Secure handrails are available on all ramps and flights of stairs.
- All entrances, passageways and doorways have a minimum width of 0.81 metres and accommodate people using wheelchairs, powerchairs or mobility scooters.
- Doors are easy to open by people who may not use both hands or arms.
- Wheelchairs, mobility scooters, walkers, and other accessibility aids are available for loan on site.
Accessible Restrooms
- The venue has a gender-neutral restroom.
- More than one accessible bathroom stall is available, and it is clearly labelled.
- The restroom interior is accessible to people who use manual wheelchairs or powerchairs, with cubicle dimensions of at least 2 metres x 1.6 metres.
- Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restroom.
- Restroom handwashing and drying facilities, including a hand dryer, are within easy reach of a person who uses a wheelchair.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
- The restroom door can be opened, locked and unlocked using one hand, and can be unlocked by staff in an emergency.
Accessible Parking
- The site has designated and clearly-marked accessible parking spaces.
- The main entrance or meeting point is located within 20 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs or mobility scooters by both driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Tactile ground markings are in place for guests who use canes.
- Tactile ground surface indicators are available at the top of each set of stairs.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces to prevent accidents and falls.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Audio description devices or guides are available on site for activities that rely on visuals.
- Staff are available to assist guests with blindness or low vision, if needed.
- Clear directions, signs or maps are available to guide visitors through the venue, including to emergency exits.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- In the event of an emergency, the venue is able to notify all visitors quickly and clearly.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Information regarding whether emergency alert systems produce both audio and visual warnings is not available.
- Closed captions, subtitles or Sign Language interpretation for video content are noted as 'not applicable', suggesting video is not a primary feature of activities.
Neurodiverse Support
- Activities are held in environments suitable for participants who are neurodiverse.
- Staff can intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing to visitors.
- The venue offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- Staff are available to assist guests with intellectual disabilities and acquired brain injuries, if needed.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces in which their owners are welcome.