Accessible to visitors who:



- The main entrance and pathway provide step-free access for people using wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids, and the desk is at an accessible height.
- All ramps on site are easy to navigate and feature secure handrails.
- Entrances, passageways, and doorways have a minimum width of 0.81 metres.
- However, not all doors and doorways accommodate people who use wheelchairs, powerchairs, or mobility scooters, and some doors are not easy to open with one hand.
- Walkers and other accessibility aids are available for loan.





- An accessible and clearly labelled gender-neutral restroom is available.
- The restroom interior is spacious, measuring at least 2 metres by 1.6 metres, to accommodate manual or powerchair users.
- Grabrails are easily accessible for a person seated on the toilet.
- Restroom handwashing and drying facilities, including paper towel, are within easy reach for a person using a wheelchair.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- The restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in an emergency.
- Only one accessible bathroom stall is available at this venue.
- Please note that a door leading back to the library from the restroom area opens inward and is heavy.


- There are no designated and clearly-marked accessible parking spaces at this site.
- The closest parking to the main entrance is more than 50 metres away.
- There is insufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by car doors.
- The car park is not well-lit at night.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist visitors with blindness or low vision if needed.
- Clear directions, signs, and maps are available to guide visitors through the venue, including to emergency exits.
- However, the pathway leading to the main entrance does not have tactile ground surface indicators.
- Audio descriptions for videos are not available for events.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, utilising clearly-displayed signs or graphics.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Staff can assist visitors who do not communicate verbally.
- Emergency alert systems at this venue do not produce both audio and visual warnings.
- Closed captions, subtitles, or Sign Language interpretation are not available for videos used in events.
- Sensory backpacks are available for loan, containing noise-cancelling headphones, calming activity options, sunglasses, a weighted wheat bag, and fidget tools.
- Activities are held in environments suitable for neurodiverse participants.
- Visitors can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff can intervene quickly if audiovisual systems project sounds or graphics that may induce seizures or be distressing.
- Staff are available to assist visitors with intellectual disabilities or acquired brain injuries if needed.
- The venue does not have a designated breakout room or quiet space.
- The venue is unable to adjust the temperature of all indoor areas for visitors who require controlled room temperatures.
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces in which their owners are welcome.
Venue accessibility summary
Greerton Library offers a generally accessible experience for visitors using wheelchairs and mobility aids, with step-free access and navigable pathways. While the accessible restroom is well-appointed, there is only one stall, and designated accessible parking is unavailable. The venue provides strong support for neurodiverse visitors and those with service animals, but emergency alerts currently lack visual warnings.
Visitor experience




- The venue is accessible via public transport (bus), with the closest stop located within 200 metres of the entrance.
- Designated drop-off and pick-up points are available for convenient access.
- The main entrance and pathway offer step-free access for people using wheelchairs, mobility scooters, or walking aids.
- A safe footpath leads to the entrance, catering to visitors who are blind or experience low vision.
- All flooring, including ramps and accessible footpaths, features non-slippery surfaces to prevent accidents.
- The venue does not have designated or clearly-marked accessible parking spaces.
- The car park is not well-lit at night.
- Sensory backpacks, containing noise-cancelling headphones, calming activity options, sunglasses, a weighted wheat bag, and fidget tools, are available for loan.
- Activities offer a wide range of safe sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sounds or graphics that may induce seizures or be distressing.
- The venue does not have a designated breakout room or quiet space for visitors who require it.
- The venue is unable to adjust the temperature of all indoor spaces for visitors who require controlled room temperatures.
- The venue hosts events and activities that utilise audiovisual equipment.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Activities are also suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Closed captions, subtitles, or Sign Language interpretation are not available for videos used in events.
- Audio descriptions are not available for videos for people who experience blindness or low vision.
- Staff are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- Staff can assist visitors who do not communicate verbally.
- Staff are available to assist visitors with blindness or low vision, intellectual disabilities, or acquired brain injuries if needed.
- Staff are able to help visitors who require mobility assistance with emergency escape routes.
- Our staff have not received specific workplace training on accessibility and inclusion, but the venue welcomes all visitors.











Wheelchair & Mobility Scooter Access
- The main entrance and pathway provide step-free access.
- The reception area is easy to navigate for mobility aid users and features an accessible counter.
- All ramps on site are easily navigable and equipped with secure handrails.
- While entrances, passageways, and doorways meet a minimum width of 0.81 metres, not all doors are easy to open or fully accommodate mobility scooters and powerchairs.
Accessible Parking
- There are no designated or clearly-marked accessible parking spaces.
- The closest parking is more than 50 metres from the main entrance, and the car park is not well-lit.
- There is no sufficient space for transferring from a vehicle to a mobility aid at parking spots.
- However, designated drop-off and pick-up points are available.
Accessible Restrooms
- A single, clearly labelled, gender-neutral accessible restroom is available.
- The restroom interior is spacious (meeting minimum 2 metres x 1.6 metres dimensions) with easily accessible grabrails and handwashing facilities for wheelchair users.
- The restroom door is manageable with one hand and can be unlocked by staff in an emergency.
- A heavy, inward-opening door leads from the restroom area back into the main library.
Blindness & Low Vision
- A safe footpath leads to the main entrance, and activities are conducted in environments with even, non-slip flooring and unobstructed pathways.
- Staff are available to provide assistance if required.
- Clear directions, signs, and maps are provided.
- Tactile ground surface indicators are not present on the pathway to the main entrance, and video audio descriptions are not offered for events.
Deafness & Limited Hearing
- Activities feature clearly-displayed signs and graphics, making them suitable for visitors who are deaf or experience limited hearing.
- Evacuation plans consider individuals with deafness or limited hearing, and staff can assist non-verbal visitors.
- However, emergency alert systems do not provide both audio and visual warnings, and video events lack closed captions or sign language interpretation.
Neurodiverse Support
- Sensory backpacks containing noise-cancelling headphones, calming items, and fidget tools are available for loan.
- Activities are designed for neurodiverse participants, allowing easy withdrawal if discomfort occurs, and staff can intervene with distressing audiovisual stimuli.
- A range of safe sensory experiences and stimuli are available.
- There is no dedicated quiet space or breakout room, and the venue cannot adjust indoor temperatures for specific needs.
Service Animals
- All service animals are welcome at Greerton Library and can access all areas of the venue where their owners are permitted.