Accessible to visitors who:















- The main entrance and pathways are step-free and accessible.
- The main entrance features automatic doors.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- One accessible car park is available, but there is not adequate room to transfer to a wheelchair from driver and passenger car doors.
- The reception or information desk is not accessible for visitors who use wheelchairs or mobility scooters in terms of height and space.
- Wheelchairs are available for visitors to borrow onsite.









- A gender-neutral accessible toilet is available and clearly labelled.
- The accessible toilet door can be opened, locked, and unlocked with one hand.
- The restroom interior is accessible to wheelchair users, measuring at least 2 metres x 1.6 metres.
- Grab rails are installed, and the toilet is at an accessible height (450-480mm from floor to seat).
- The basin is accessible to wheelchair users in terms of height and knee clearance, with taps that can be used with one hand or automatically.
- An accessible mirror, soap dispenser, and hand drying facilities (paper towels) are available at accessible heights.
- There is no emergency call button or alarm reachable from the toilet.



- There is one designated accessible car park available.
- The parking space has a kerb cut or level entry to a footpath.
- The nearest accessible car park is within 20 metres of the main entrance.
- There is not adequate room to transfer to a wheelchair from driver and passenger car doors.
- The car park is not well-lit at night.
- There are steps, kerbs, or obstacles between the car park and the nearest exit, and no ramps or lifts are available.








- A safe footpath is available to the entrance for people who are blind or have low vision.
- The entrance does not have tactile ground surface indicators.
- Glass doors and walls are clearly marked for people with low vision.
- All floors, ramps, and paths have non-slip surfaces, but contrasts in colour or texture are not used.
- Audio descriptions are available for some video content.
- Signage is not available in braille, and large-print materials are not available.



- Captions, subtitles, or sign language are available for some video content.
- Hearing loops or assistive listening devices are available in designated areas.
- Emergency alerts include both audio and visual warnings.
- Evacuation plans include provisions for people who are deaf or hard of hearing.

- Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload.
- A quiet space is available, but it is not clearly marked.
- The venue does not offer quiet hours for neurodiverse visitors.
- Staff can quickly intervene if audiovisual content could trigger seizures or distress.
- The venue does not have areas with strong scents or fragrances.
- Service animals (dogs only) are welcome on the premises.
- Service animals can enter all of the same spaces in which their owners are welcome.
Venue accessibility summary
Greerton Library offers step-free access and automatic doors, with an accessible car park located within 20 metres of the main entrance. The venue features a clearly labelled, gender-neutral accessible toilet and welcomes service animals (dogs only) in all areas. While some video content includes captions and audio descriptions, and hearing loops are available, general staff training on accessibility and inclusion is not provided, though they are confident in assisting visitors.
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Visitor experience







- The main entrance and pathway are step-free and accessible, with a smooth paved and level path.
- Designated drop-off zones are available within 20 metres of the main entrance, with a 10-minute time limit.
- Taxis or rideshare vehicles can drop passengers close to the entrance.
- The venue is accessible by bus, with stops less than 50 metres from the entrance, though their wheelchair accessibility is unsure.
- Entrance signage is clearly displayed, and the main entrance has automatic doors.
- There is a reception or information desk near the entrance, but it is not accessible for wheelchair users in terms of height and space.
- Access to the Library is via paved level entry on Chadwick Road and/or Greerton Road.
- Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload.
- Captions, subtitles, or sign language are available for some video content.
- Audio descriptions are available for video content for people who are blind or have low vision.
- A quiet space is available, but it is not clearly marked.
- Hearing loops or assistive listening devices are available in designated areas.
- Tactile exhibits or touchable displays are available.
- The venue does not play music through a speaker system during operating hours and does not have areas with strong scents or fragrances.
- The venue hosts events that use audiovisual equipment.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- Staff can quickly intervene if audiovisual content could trigger seizures or distress.
- The temperature of all indoor venues can be adjusted through air conditioning or central heating.
- Doorways and windows can be closed to create a temperature-controlled space during sudden shifts in temperature.
- Clear directions, signs, or maps to guide visitors through the venue (e.g., to emergency exits) are not available.
- Staff have not received general training on accessibility and inclusion for visitors, but undergo an annual invisible disability awareness module.
- Staff members are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- Staff are confident in assisting visitors with access needs at the venue.
- Evacuation routes are accessible to wheelchair and mobility aid users, and staff can assist those needing mobility support during emergencies.
- Staff have received training on assisting people with disability during emergencies.
- The venue provides an inclusive and welcoming experience, with staff described as very friendly and happy to help with library visitors' needs.





















Wheelchair & mobility scooter access
- The venue offers step-free access and automatic doors at the main entrance, with all passageways at least 0.81 metres wide.
- One accessible car park is available within 20 metres of the entrance, but lacks adequate transfer room.
- The reception desk is not accessible for wheelchair users.
- Wheelchairs are available for loan onsite.
Accessible parking
- There is one designated accessible car park with level entry to a footpath, located within 20 metres of the main entrance.
- Adequate room for wheelchair transfer is not available.
- The car park is not well-lit at night and has obstacles between the parking space and the nearest exit, without ramps or lifts.
Accessible restrooms
- A clearly labelled, gender-neutral accessible toilet is available, featuring a spacious interior (at least 2m x 1.6m).
- The toilet has grab rails, an accessible height, and the door, flush, basin taps, mirror, soap dispenser, and hand drying facilities (paper towels) are all accessible.
- There is no emergency call button or alarm reachable from the toilet.
Blindness & low vision
- The entrance path is safe, and glass doors are clearly marked.
- All surfaces are non-slip, but tactile ground surface indicators and colour contrasts are not used.
- Audio descriptions are available for some video content.
- Braille signage and large-print materials are not available.
Deafness & limited hearing
- Some video content includes captions or subtitles, and hearing loops are available in designated areas.
- Emergency alerts provide both audio and visual warnings, and evacuation plans consider people who are deaf or hard of hearing.
Neurodiverse
- Activities offer a range of sensory experiences, and visitors can easily step away if experiencing overload.
- A quiet space is available (though not marked), and staff can quickly intervene for AV triggers.
- The venue does not offer quiet hours and has no strong scents.
Service animals
- Service animals (dogs only) are welcome on the premises and can access all public spaces.