Gungahlin Leisure Centre
Accessible to visitors who:
- The main entrance and all pathways are step-free and accessible.
- The main entrance features automatic doors, and all entrances, passageways, and doors are at least 0.81 metres wide.
- The reception desk is accessible for visitors using wheelchairs or mobility scooters.
- All floors and paths throughout the venue have non-slip surfaces.
- There are no steps or escalators anywhere on-site.
- There is a gender-neutral, clearly labelled accessible restroom, with multiple accessible restrooms available.
- The accessible restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in an emergency.
- The restroom interior is spacious, accessible to wheelchair users (at least 2 metres x 1.6 metres), and includes grab rails.
- The toilet is at an accessible height (450-480mm from floor to seat) with transfer space on the left side.
- Toilet paper, the flush mechanism, basin, basin taps, mirror, soap dispenser, and electric under-counter hand-drying facilities are all accessible.
- Note: The second accessible restroom does not have a hoist facility, and there is no emergency call button reachable from the toilet.
- Four designated accessible parking spaces are available.
- There is adequate room to transfer to a wheelchair from both driver and passenger car doors.
- Parking spaces have a kerb cut or level entry to a footpath, and the main entrance is within 30 metres of the nearest accessible parking space.
- The car park is well-lit at night, is part of a larger parking structure, and allows vehicles with a minimum height of 2.2 metres.
- No steps, kerbs, or obstacles are present between the parking space and the nearest exit.
- Note: Far left and far right carpark spaces may have limited access due to kerbs or other vehicles.
- There is a safe footpath to the entrance for people who are blind or have low vision.
- The entrance has tactile ground surface indicators.
- Note: The tactile indicators direct visitors to the left of the front sliding doors, meaning vision-impaired customers will need to move to the right approximately 1.5-2 metres.
- Note: Contrasts in colour or texture are not used on paths or stairs to assist visitors with low vision.
- Note: Glass doors or walls are not clearly marked for people with low vision.
- Signage for the venue's entrance is not clearly displayed.
- Braille signage and large-print materials are not available.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Note: Emergency alerts do not include both audio and visual warnings (e.g., alarms and flashing lights).
- Hearing loops or assistive listening devices are not available.
- Captions, subtitles, or sign language are not applicable for video content, as events do not use audiovisual equipment.
- Visitors can easily step away if they experience sensory overload.
- Music is played through a speaker system during operating hours at a volume no louder than 85 decibels, and staff can control the music volume.
- The venue does not have areas with strong scents or fragrances.
- Note: The venue does not offer quiet hours for neurodiverse visitors.
- Note: There is no designated quiet space or breakout room available.
- The temperature of all indoor venues cannot be adjusted through air conditioning, central heating or a thermostat for visitors who require controlled room temperatures.
- All service animals are welcome on the premises.
Venue accessibility summary
Gungahlin Leisure Centre offers excellent accessibility for wheelchair users, with step-free access, wide doorways, and fully accessible restrooms. Designated accessible parking and convenient drop-off zones are available. While staff are trained in disability awareness, the venue has partially accessible features for visitors who are deaf or neurodiverse, and areas for improvement for those with low vision.
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Visitor experience
- The main entrance and pathway are step-free and accessible, with a smooth, paved surface and a gentle slope.
- Designated drop-off and loading zones are available, allowing taxis or rideshare vehicles to drop passengers close to the entrance.
- The nearest drop-off area is within 20 metres of the main entrance, with a 5-minute time limit for loading zones.
- The venue is accessible by public transport (bus), with wheelchair-accessible stops less than 50 metres from the entrance.
- The main entrance features automatic doors, but signage for the venue's entrance is not clearly displayed.
- Tactile ground surface indicators are present at the entrance, though they direct visitors to the left, requiring movement to the right (approximately 1.5-2 metres) for alignment with the sliding doors.
- A reception or information desk is located near the entrance and is accessible for wheelchair users.
- The venue does not offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload.
- Music is played at standard voice levels (no louder than 85 decibels) during operating hours, and staff can control the music volume.
- The venue does not have areas with strong scents or fragrances.
- Note: There is no quiet space, tactile exhibits, braille signage, or large-print materials available.
- Note: Hearing loops or assistive listening devices are not available.
- The venue hosts events.
- Emergency alerts do not include both audio and visual warnings, although evacuation plans consider the needs of people who are deaf or hard of hearing.
- Emergency evacuation routes are accessible to wheelchair and mobility aid users, and the evacuation point is safe and easy to access.
- Staff are trained to assist people with disability during emergencies.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- Clear directions, signs, or maps are available to guide visitors through the venue, including to emergency exits.
- All staff have received training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services available within this venue and are able to provide assistance when needed.
- Accessibility inclusion training is provided to staff upon induction.
- The organisation participates in partnerships for continuous workforce development initiatives, specifically partnering with Cerge.
Wheelchair & Mobility Scooter Access
- The main entrance and all pathways are step-free and accessible.
- Automatic doors are at the main entrance, and all entrances, passageways, and doors are at least 0.81 metres wide.
- The reception desk is accessible for visitors using wheelchairs or mobility scooters.
- All floors and paths throughout the venue have non-slip surfaces.
Accessible Parking
- Four designated accessible parking spaces are available.
- Adequate room is provided to transfer to a wheelchair from both driver and passenger car doors.
- Parking spaces offer a kerb cut or level entry to a footpath, and the main entrance is within 30 metres.
- The car park is well-lit at night and allows vehicles with a minimum height of 2.2 metres.
Accessible Restrooms
- A gender-neutral, clearly labelled accessible restroom is available, with multiple accessible restrooms on-site.
- The accessible restroom door can be operated with one hand, and staff can unlock it in an emergency.
- The restroom interior is spacious (at least 2 metres x 1.6 metres) and includes grab rails, an accessible toilet (450-480mm height) with left-side transfer space, and accessible basin, mirror, and drying facilities.
Blindness & Low Vision
- A safe footpath leads to the entrance, which features tactile ground surface indicators.
- Note: Tactile indicators direct visitors to the left of the sliding doors, requiring movement to the right (approx. 1.5-2 metres) to align.
- Note: Colour or texture contrasts are not used on paths or stairs, and glass doors/walls are not clearly marked for low vision.
- Signage for the venue's entrance is not clearly displayed; braille signage and large-print materials are unavailable.
Deafness & Limited Hearing
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Note: Emergency alerts do not include both audio and visual warnings.
- Hearing loops or assistive listening devices are not available.
- Captions, subtitles, or sign language are not applicable as events do not use audiovisual equipment.
Neurodiverse Support
- Visitors can easily step away if they experience sensory overload.
- Music is played at standard voice levels (no louder than 85 decibels) with staff control over volume, and the venue has no strong scents.
- Note: Quiet hours, a designated quiet space or breakout room are not offered.
- Note: Indoor venue temperature cannot be adjusted.
Service Animals
- All service animals are welcome on the premises.