He Puna Manawa - Tauranga Library
Accessible to visitors who:
- The main entrance and all pathways are step-free and accessible.
- A lift is available on site for navigating different levels of the building.
- All ramps are safely usable by people using wheelchairs or other mobility aids and feature secure handrails.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- Reception desks are accessible for visitors using wheelchairs or mobility scooters and are height adjustable.
- Wheelchairs, walkers, and other aids are available for visitors to borrow onsite.
- There are multiple clearly labelled, gender-neutral accessible toilets available on all floors of the building.
- Accessible toilet doors can be opened, locked, and unlocked with one hand, and staff can unlock them in an emergency.
- The accessible toilet interiors are spacious for wheelchair users and include grab rails.
- Toilets are at an accessible height of 450-480mm from floor to seat, with transfer space on the right side.
- Toilet paper is easily reachable, and the flush can be operated with one hand or automatically.
- Basins, mirrors, soap dispensers, and hand drying facilities are all accessible for wheelchair users.
- Two designated accessible car park spaces are available.
- There is adequate room to transfer to a wheelchair from driver and passenger car doors.
- The nearest accessible car park space is within 20 metres of the main entrance.
- The car park is well-lit at night and is part of a larger, uncovered parking structure that accommodates vehicles with a minimum height of 2.2 metres.
- While there are steps and kerbs between the car park and the nearest exit, ramps and lifts are available.
- The footpath from the accessible car park is accessible via a pedestrian crossing directly in front of the parking spaces.
- There is a safe footpath to the entrance for people who are blind or have low vision.
- Tactile ground surface indicators are provided at the top of all stairs and escalators.
- Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
- Glass doors and walls are clearly marked for people with low vision.
- Audio descriptions are available for video content.
- Large-print materials are available.
- Emergency alerts include both audio and visual warnings.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Captions, subtitles, or sign language are available for some video content.
- Hearing loops or assistive listening devices are available in designated areas.
- Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload.
- A quiet space or designated breakout room is available.
- Staff can intervene quickly if audiovisual content could trigger seizures or distress.
- The venue does not have areas with strong scents or fragrances.
- The temperature of all indoor venues can be adjusted to suit visitors' needs.
- Service dogs are welcome on the premises.
- Service dogs can enter all of the same spaces in which their owners are welcome.
Venue accessibility summary
He Puna Manawa - Tauranga Library offers a generally accessible experience with designated accessible car parks, step-free access, and multiple accessible toilets across all floors. The venue provides lifts for easy navigation, and reception desks are height adjustable. Service dogs are welcome throughout, and staff receive accessibility training upon induction.
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Visitor experience
- The main entrance and pathway are step-free and accessible, featuring a smooth, paved surface with a gentle slope.
- Designated drop-off or loading zones are available within 20 metres of the main entrance, with no time limit.
- Taxis or rideshare vehicles can drop passengers close to the entrance, which has automatic doors and clear signage.
- A reception or information desk near the entrance is accessible for wheelchair users and features height-adjustable desks.
- The venue is accessible by public transport (bus), with stops 50-100 metres from the entrance; however, the wheelchair accessibility of these stops is unsure.
- The venue plays music through a speaker system at a volume no louder than 85 decibels, with staff able to control the volume.
- Activities offer a range of sensory experiences, and visitors can easily step away if experiencing sensory overload.
- A quiet space or designated breakout room is available, though it is not clearly marked.
- Captions, subtitles, or sign language are available for some video content, and audio descriptions are also provided.
- Hearing loops or assistive listening devices are available in designated areas.
- Tactile exhibits or touchable displays are available, and large-print materials are also provided.
- The venue does not have areas with strong scents or fragrances, but does not offer quiet hours for neurodiverse visitors.
- Events are held at this venue and use audiovisual equipment.
- Staff can quickly intervene if audiovisual content could trigger seizures or distress.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- The venue does not offer quiet hours for neurodiverse visitors.
- All staff have received training on accessibility and inclusion for visitors upon induction.
- Staff are aware of accessible features and services within the venue and can assist when needed, although not all staff know all accessibility information immediately.
- Staff have received training on assisting people with disability during emergencies.
Wheelchair & mobility scooter access
- The main entrance and all pathways are step-free and accessible.
- A lift is available on site for navigating different levels of the building.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- Wheelchairs, walkers, and other aids are available for visitors to borrow onsite.
Accessible parking
- Two designated accessible car park spaces are available within 20 metres of the main entrance.
- There is adequate room to transfer to a wheelchair, and the car park is well-lit at night.
- While there are steps and kerbs, ramps and lifts are available for access to the venue.
- The footpath from the accessible car park is accessible via a pedestrian crossing directly in front of the parking spaces.
Accessible restrooms
- Multiple clearly labelled, gender-neutral accessible toilets are available on all floors.
- Accessible toilet doors can be operated with one hand, and staff can unlock them in an emergency.
- The restroom interiors are spacious, with grab rails, accessible height toilets, and accessible basins, mirrors, and hand drying facilities.
Blindness & low vision
- A safe, clearly marked footpath leads to the entrance, with tactile ground surface indicators at stairs and escalators.
- Contrasts in colour or texture are used on paths and stairs to assist visitors with low vision.
- Audio descriptions for video content and large-print materials are available.
Deafness & limited hearing
- Emergency alerts include both audio and visual warnings, and evacuation plans account for people who are deaf or hard of hearing.
- Captions, subtitles, or sign language are available for some video content.
- Hearing loops or assistive listening devices are available in designated areas.
Neurodiverse
- Activities offer a range of sensory experiences, and visitors can easily step away if experiencing sensory overload.
- A quiet space or designated breakout room is available, and staff can intervene if audiovisual content causes distress.
- The venue has no strong scents and allows for temperature adjustment in all indoor areas.
Service animals
- Service dogs are welcome on the premises.
- Service dogs can enter all of the same spaces in which their owners are welcome.