Keilor East Leisure Centre
Accessible to visitors who:
- Main entrance and pathway are step-free and accessible.
- The main entrance features automatic doors.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- Steps are present on site, but ramps or lifts are also available for access to all areas.
- Wheelchairs are available for visitors to borrow on site.
- The reception desk is not accessible for visitors using wheelchairs or mobility scooters due to height and space limitations.
- Not all floors, ramps, and paths have non-slip surfaces, with wet areas near pools and showers posing a slip risk.
- Multiple clearly labelled accessible restrooms are available, including unisex options in the foyer, aquatic area, gym, and group fitness studio.
- The restroom interiors are accessible to wheelchair users, measuring at least 2 metres x 1.6 metres.
- Accessible restroom doors can be operated with one hand, and staff can unlock them in an emergency.
- Grab rails are installed, and toilets are at an accessible height (450-480mm from floor to seat).
- Transfer space next to the toilet is on the left, with easily reachable toilet paper and one-hand or automatic flush.
- Basins, taps, mirrors, soap dispensers, and electric hand drying facilities are all accessible to wheelchair users.
- Please note: There is no emergency call button or alarm reachable from the toilet.
- There are 11 designated accessible parking spaces available.
- Accessible parking is located either side of the main entrance, within 20 metres.
- Parking spaces feature a kerb cut or level entry to a footpath.
- The car park is well-lit at night with no steps, kerbs, or obstacles between the parking space and the nearest exit.
- A safe footpath leads to the main entrance.
- Tactile ground surface indicators are provided at the top of all stairs.
- Tactile exhibits or touchable displays are available.
- Signage is available in braille.
- The venue entrance does not have tactile ground surface indicators.
- Glass doors or walls are not clearly marked for people with low vision.
- Contrasts in colour or texture are not used on paths or stairs, and large-print materials are not available.
- Emergency alerts include both audio and visual warnings (alarms and flashing lights).
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in environments suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- Speakers throughout the venue provide updates, which are also communicated by staff.
- Please note: Captions, subtitles, or sign language are not available for video content.
- Quiet hours are offered for neurodiverse visitors on Thursdays from 2:00 PM to 3:00 PM.
- Activities offer a range of sensory experiences, and visitors can easily step away if experiencing sensory overload.
- Events are held in environments suitable for neurodiverse visitors.
- Music is played at a standard volume (no louder than 85 decibels) with staff control.
- There is no dedicated quiet space or breakout room available at the venue.
- Strong scents of chlorine and pool water are present in the Aquatic Area and may be faintly noticeable in the main foyer.
- Service animals are welcome on the premises.
Venue accessibility summary
Keilor East Leisure Centre offers a range of accessible features, including numerous accessible parking spaces, step-free access throughout most areas, and a variety of well-equipped accessible restrooms. The venue is staffed, provides a welcoming environment with quiet hours, and has staff trained in accessibility and emergency assistance.
Current weather
Loading weather data...
Visitor trends
Current estimate:
--
Click for hourly patterns →
Visitor experience
- The main entrance and pathway are step-free and accessible, featuring a smooth, paved, and level path.
- Designated drop-off/loading zones are available within 50 metres of the main entrance, with a 5-minute time limit.
- Taxis or rideshare vehicles can drop passengers close to the entrance.
- The main entrance features automatic doors and has no steps, with clear signage displayed.
- The venue is accessible by bus, with stops 50-100 metres from the entrance, though these public transport stops are not wheelchair-accessible.
- Small puddles of water may appear in the foyer due to pool users; slip caution is advised.
- The reception desk is not accessible for visitors who use wheelchairs or mobility scooters due to height and space limitations.
- Activities offered provide a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload.
- Quiet hours are offered for neurodiverse visitors on Thursdays from 2:00 PM to 3:00 PM.
- Hearing loops or assistive listening devices are available in designated areas.
- Tactile exhibits or touchable displays are available, and signage is available in braille.
- Music is played at a standard volume (no louder than 85 decibels) with staff control.
- Strong scents of chlorine and pool water are present in the Aquatic Area and may be faintly noticeable in the main foyer.
- The venue hosts events using audiovisual equipment, with information provided ahead of time via website, social media (Facebook, Instagram), and other channels.
- Events are held in environments suitable for visitors who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Events are suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- Events are held in environments suitable for neurodiverse visitors.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- The venue does not have a designated breakout room or quiet space for visitors who require it.
- Please note: The venue cannot adjust the temperature of all indoor venues or create temperature-controlled spaces during extreme weather conditions.
- All staff have received training on accessibility and inclusion for visitors.
- Staff training is provided upon induction and updated regularly.
- Staff members are aware of accessible features and services, and are able to provide assistance when needed.
- Staff have received specific training on assisting people with disability during emergencies.
- The organisation participates in partnerships for continuous workforce development initiatives.
Wheelchair & Mobility Scooter Access
- Main entrance and pathways are step-free and accessible.
- Automatic doors are present at the main entrance, and all passageways are at least 0.81 metres wide.
- Steps are present in some areas, but ramps or lifts are available as alternatives.
- The reception desk is not accessible for wheelchair users due to height and space limitations.
Accessible Parking
- There are 11 designated accessible parking spaces within 20 metres of the main entrance.
- Parking spaces have level entry to a footpath and are well-lit.
- There is no adequate room to transfer to a wheelchair from driver and passenger car doors.
Accessible Restrooms
- Multiple clearly labelled accessible restrooms are available, including unisex facilities.
- Restroom interiors are wheelchair accessible (at least 2m x 1.6m) with grab rails, accessible height toilets, and left-side transfer space.
- Basins, taps, mirrors, soap dispensers, and hand dryers are accessible.
- An emergency call button or alarm is not available from the toilet.
Blindness & Low Vision
- A safe footpath leads to the entrance, and tactile ground surface indicators are at the top of stairs.
- Tactile exhibits and braille signage are available.
- The entrance does not have tactile ground surface indicators, and glass doors/walls are not clearly marked for people with low vision.
- Contrasts in colour or texture are not used on paths or stairs, and large-print materials are not available.
Deafness & Limited Hearing
- Emergency alerts include both audio and visual warnings, with evacuation plans considering deaf or hard of hearing visitors.
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in suitable environments with clear signs or graphics.
- Captions, subtitles, or sign language are not available for video content.
Neurodiverse Support
- Quiet hours are offered on Thursdays from 2:00 PM to 3:00 PM.
- Activities offer a range of sensory experiences, and visitors can easily step away if overstimulated.
- There is no dedicated quiet space or breakout room, and strong chlorine scents are present in aquatic areas.
Service Animals
- Service animals are welcome on the premises.