Luxe Cinemas
Accessible to visitors who:
- The main entrance and pathway to the site provide step-free access for wheelchairs, mobility scooters, and walking aids.
- The cinema is located on the second and third floors, accessible via stairs or a single-person accessibility lift.
- Accessible seating spaces in each theatre are limited for each screening.
- The reception area is easy to navigate for visitors using mobility aids.
- All entrances, passageways, and doorways meet the minimum width of 0.81 metres.
- All doors and doorways are designed to accommodate wheelchairs, powerchairs, and mobility scooters.
- All flooring, ramps, and accessible footpaths have non-slippery surfaces.
- While steps are present, ramps or lifts are also available to navigate the venue.
- An accessible restroom is available and clearly labelled.
- The venue has a gender-neutral accessible restroom.
- The cinema has one accessible restroom and one parents' changing restroom, both gender-neutral.
- Restrooms provide space for visitors to self-transfer.
- Both hand dryer and paper towels are available for hand drying.
- Grabrails are present and easily accessible to a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for wheelchair users.
- The restroom interior is accessible to manual and powerchair users, meeting the minimum dimensions of 2 metres x 1.6 metres.
- The restroom door can be opened, locked, and unlocked using one hand.
- Staff can unlock the restroom in the event of an emergency.
- Designated and clearly-marked accessible parking spaces are available.
- The closest accessible parking space is located within 30 metres of the main entrance.
- The accessible parking area is well-lit at night.
- There is one curbside accessible parking space, shared with the library and other local businesses.
- Step-free access to the curb is available from the passenger side.
- Drivers who are self-transferring should exercise caution as they would be transferring into a busy street.
- Designated drop-off and pick-up points are not available at this venue.
- A safe footpath leads to the main entrance for people who are blind or experience low vision.
- Activity environments are suitable for participants with blindness or low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist visitors with blindness or low vision if needed.
- The pathway to the main entrance does not have tactile ground surface indicators.
- Secure handrails are available on all flights of stairs.
- Tactile ground surface indicators are not available at the top of each set of stairs.
- Activities are held in suitable environments for deaf or limited hearing participants, including clearly-displayed signs or graphics.
- Emergency alert systems produce both audio and visual warnings.
- Staff can assist visitors who do not communicate verbally.
- Closed captions, subtitles, or Sign Language interpretation are not available for video events.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Activities are held in environments suitable for neurodiverse participants.
- Activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project distressing sound or graphics.
- Headphones are available for visitors watching movies to reduce external noise and distractions, beneficial for neurodiverse guests.
- A designated breakout room or quiet space for visitors is not available.
- Staff are available to assist visitors with intellectual disabilities if needed.
- All service animals are welcome on the premises.
- Service animals can enter all spaces where their owners are welcome.
Venue accessibility summary
Luxe Cinemas offers step-free access to its main entrance and pathways for wheelchair, mobility scooter, and walking aid users. The venue features a clearly labelled, gender-neutral accessible restroom with grabrails and ample space for transfers. Service animals are welcome and have access to all areas of the venue.
Visitor experience
- Designated and clearly-marked accessible parking spaces are available.
- There is one accessible curbside parking space, shared with the library and other local businesses.
- Step-free access to the curb is available from the passenger side, though drivers self-transferring should exercise caution due to street traffic.
- The closest accessible parking space is located within 30 metres of the main entrance.
- The car park is well-lit at night.
- Visitors can reach this site using public transport, with bus services available.
- The closest public transport stop is within 200 metres of the venue entrance.
- A safe footpath leads to the main entrance for people who are blind or experience low vision.
- There are no designated drop-off and pick-up points.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- Activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- Headphones are available for visitors watching movies to reduce external noise and distractions, especially useful for neurodiverse guests.
- There is no designated breakout room or quiet space for visitors who require it.
- The temperature of all indoor venues can be adjusted to accommodate visitors who require controlled room temperatures.
- A sheltered space is available for visitors in the event of sudden bad weather.
- The venue hosts events and activities.
- Events and activities utilise audiovisual equipment such as film screens and sound systems.
- Closed captions, subtitles, or Sign Language interpretation are not available for video events.
- Audio descriptions for video events are not indicated as applicable or available for visitors with blindness or low vision.
- Activity environments feature even, non-slip flooring and unobstructed pathways suitable for participants with blindness or low vision.
- Activity environments include clearly-displayed signs or graphics suitable for participants who are deaf or experience limited hearing.
- Luxe Cinemas is a staffed venue.
- Some staff have received workplace education and training on accessibility and inclusion.
- Staff are aware of the venue's accessible features and services and are able to provide assistance.
- Staff can assist visitors who do not communicate verbally.
- Staff are available to assist visitors with blindness or low vision if needed.
- Staff are available to assist visitors with intellectual disabilities if needed.
- Staff are available to assist visitors with acquired brain injuries if needed.
- Staff are able to assist people requiring mobility assistance with emergency escape routes.
- Clear directions, signs, and maps are available to guide visitors, including to emergency exits.
- A feedback mechanism is in place for visitors to raise accessibility concerns or provide suggestions.
Wheelchair & Mobility Scooter Access
- The main entrance and pathway to the site provide step-free access for wheelchairs, mobility scooters, and walking aids.
- The cinema is located on the second and third floors, accessible via stairs or a single-person accessibility lift.
- Accessible seating spaces in each theatre are limited for each screening.
- The reception area is easy to navigate for visitors using mobility aids.
- All entrances, passageways, and doorways meet the minimum width of 0.81 metres.
- All doors and doorways are designed to accommodate wheelchairs, powerchairs, and mobility scooters.
- All flooring, ramps, and accessible footpaths have non-slippery surfaces.
- While steps are present, ramps or lifts are also available to navigate the venue.
Accessible Restrooms
- An accessible restroom is available and clearly labelled.
- The venue has a gender-neutral accessible restroom.
- The cinema has one accessible restroom and one parents' changing restroom, both gender-neutral.
- Restrooms provide space for visitors to self-transfer.
- Both hand dryer and paper towels are available for hand drying.
- Grabrails are present and easily accessible to a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for wheelchair users.
- The restroom interior is accessible to manual and powerchair users, meeting the minimum dimensions of 2 metres x 1.6 metres.
- The restroom door can be opened, locked, and unlocked using one hand.
- Staff can unlock the restroom in the event of an emergency.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available.
- The closest accessible parking space is located within 30 metres of the main entrance.
- The accessible parking area is well-lit at night.
- There is one curbside accessible parking space, shared with the library and other local businesses.
- Step-free access to the curb is available from the passenger side.
- Drivers who are self-transferring should exercise caution as they would be transferring into a busy street.
- Designated drop-off and pick-up points are not available at this venue.
Blindness & Low Vision
- A safe footpath leads to the main entrance for people who are blind or experience low vision.
- Activity environments are suitable for participants with blindness or low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist visitors with blindness or low vision if needed.
- The pathway to the main entrance does not have tactile ground surface indicators.
- Secure handrails are available on all flights of stairs.
- Tactile ground surface indicators are not available at the top of each set of stairs.
Deafness & Limited Hearing
- Activities are held in suitable environments for deaf or limited hearing participants, including clearly-displayed signs or graphics.
- Emergency alert systems produce both audio and visual warnings.
- Staff can assist visitors who do not communicate verbally.
- Closed captions, subtitles, or Sign Language interpretation are not available for video events.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
Neurodiverse Support
- Activities are held in environments suitable for neurodiverse participants.
- Activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Staff are able to intervene quickly if audiovisual systems project distressing sound or graphics.
- Headphones are available for visitors watching movies to reduce external noise and distractions, beneficial for neurodiverse guests.
- A designated breakout room or quiet space for visitors is not available.
- Staff are available to assist visitors with intellectual disabilities if needed.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all spaces where their owners are welcome.