Macau Lounge
Accessible to visitors who:
- The main entrance and pathways provide step-free access and are accessible for wheelchairs, mobility scooters, and walking aids.
- The main entrance doorway is at least 0.81 metres wide.
- All internal entrances, passageways, and doorways have a minimum width of 0.81 metres.
- Lift access is available for private functions held on the second floor.
- Dining areas offer ample space for navigation, with pathways between tables at least 0.8 metres wide.
- Tabletops are positioned at a height of at least 0.7 metres from the floor.
- The venue has an accessible restroom, with additional accessible restrooms on the second floor for private event attendees.
- The restroom interior is accessible to people using manual wheelchairs or powerchairs, meeting the minimum dimensions of 2 metres x 1.6 metres.
- Grabrails are available and easily accessible to a person seated on the toilet.
- Handwashing and drying facilities (paper towel) are within easy reach for wheelchair users.
- The bathroom mirror is not at an appropriate height for a person who uses a wheelchair.
- There are no designated and clearly marked accessible parking spaces at this venue.
- No accessible parking spaces are located within 50 metres of the restaurant entrance.
- The nearest accessible parking spaces are more than 70 metres away, on the opposite side of the street, requiring visitors to cross a street.
- There are no designated drop-off and pick-up points or loading zones for safe and convenient access.
- A safe footpath leads to the main entrance.
- No tactile ground surface indicators are available on the pathway leading to the main entrance or at the top of any stairs.
- Staff are available to assist visitors with blindness or low vision, if needed.
- Emergency alert systems produce both audio and visual warnings.
- Events are not held in environments suitable for visitors who are blind or experience low vision, indicating potential issues with flooring or obstructions.
- The venue can notify visitors who are deaf or have limited hearing about waitlisted seating and takeaway orders via email.
- Emergency alert systems produce both audio and visual warnings.
- Evacuation plans consider individuals with deafness or limited hearing.
- Events are held in environments suitable for visitors who are deaf or experience limited hearing, utilising clear signs or graphics.
- If events feature video, no subtitles, closed captions, or sign language interpretation are available.
- Designated tables and seating in quieter parts of the venue with reduced music and sound levels can be reserved for visitors requiring a lower-sensory dining experience.
- A designated breakout room or quiet space is available for visitors.
- Events are held in environments suitable for neurodiverse visitors, allowing easy removal from events if sensory overload occurs.
- The venue does not offer quiet hours for neurodiverse visitors.
- Music is played at a volume louder than 85 decibels, and staff cannot control the volume.
- The venue does not have areas with strong scents or fragrances.
- All service animals are welcome on the premises.
- Service animals can enter all spaces where their owners are welcome.
Venue accessibility summary
Macau Lounge offers a generally accessible dining experience with step-free access to its main areas and lift access for upstairs functions. While public transport is conveniently close, dedicated accessible parking is not available nearby. The venue provides a well-equipped accessible restroom, although the mirror is not positioned for wheelchair users.
Visitor experience
- Public transport (bus) is available within 200 metres of the venue entrance.
- The main entrance provides step-free access and is at least 0.81 metres wide, with a physical door that opens outward using one hand.
- Visitors using wheelchairs or mobility scooters should enter through the door on the far right of the outdoor dining area.
- For private functions on the second floor, lift access is available via the door to the left of the outdoor dining area, marked “56.”
- Accessible parking spaces are not available within 50 metres, and the nearest options require crossing a street more than 70 metres away.
- No designated drop-off or pick-up points are provided.
- Designated low-sensory dining booths are available at the back of the restaurant, offering reduced music and sound levels.
- A designated breakout room or quiet space is available for visitors needing low stimulation.
- Music is played through a speaker system at a volume louder than 85 decibels, and staff cannot control its volume.
- The venue does not have areas with strong scents or fragrances.
- The venue does not offer quiet hours for neurodiverse visitors.
- The temperature of all indoor venues can be adjusted and controlled, even during extreme weather conditions.
- Heaters are located near select outdoor tables to adjust the temperature for visitors.
- The venue hosts events and provides information about dates, times, and nature via Facebook, Instagram, and through event organisers.
- Events are held in environments suitable for visitors who are deaf or have limited hearing, utilising clear signs or graphics.
- Events are held in environments suitable for neurodiverse visitors, allowing easy removal if sensory overload or discomfort occurs.
- Events are not held in environments suitable for visitors who are blind or experience low vision, indicating potential issues with flooring or obstructions.
- If event videos are featured, no subtitles, closed captions, or sign language interpretation are available.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff are available to assist visitors who do not communicate verbally, and those with blindness, low vision, intellectual disabilities, or acquired brain injuries.
- Staff are able to intervene quickly if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- In an emergency, staff can help if escape routes are not immediately accessible to people requiring mobility assistance.
- A feedback mechanism is in place for visitors to raise concerns or provide suggestions about accessibility.
Wheelchair & Mobility Scooter Access
- The main entrance and pathways provide step-free access and are accessible for wheelchairs, mobility scooters, and walking aids.
- Lift access is available for private functions held on the second floor.
- All internal entrances, passageways, and doorways have a minimum width of 0.81 metres.
Accessible Parking
- There are no designated and clearly marked accessible parking spaces at this venue.
- The nearest accessible parking spaces are more than 70 metres away, requiring visitors to cross a street.
Accessible Restrooms
- The venue has an accessible restroom, with an interior accessible to people using manual wheelchairs or powerchairs.
- Grabrails are available and easily accessible when seated on the toilet.
- The bathroom mirror is not at an appropriate height for a person who uses a wheelchair.
Blindness & Low Vision
- A safe footpath leads to the main entrance.
- No tactile ground surface indicators are available on the main entrance pathway or at the top of stairs.
- Events are not held in environments suitable for visitors who are blind or experience low vision.
Deafness & Limited Hearing
- The venue can notify visitors who are deaf or have limited hearing about waitlisted seating and takeaway orders via email.
- Emergency alert systems produce both audio and visual warnings.
- If events feature video, no subtitles, closed captions, or sign language interpretation are available.
Neurodiverse Support
- Designated low-sensory dining booths and a designated quiet space are available.
- Music is played at a volume louder than 85 decibels, and staff cannot control the volume.
- The venue does not offer quiet hours for neurodiverse visitors.
Service Animals
- All service animals are welcome on the premises and can enter all spaces.