Accessible to visitors who:




- The main entrance and pathway offer step-free access.
- The reception area is easy to navigate for wheelchair, powerchair, mobility scooter, or walking aid users.
- Ramps are available where steps exist, are easily navigable, and have secure handrails.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate mobility aids.
- Disability chair lifts are available for all pools, alongside a water wheelchair.
- Wheelchairs and other accessibility aids are available for loan onsite.





- More than one accessible bathroom stall is available and clearly labelled.
- Grabrails are easily accessible to a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a wheelchair user.
- The restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in emergencies.
- The restroom interior is accessible to manual wheelchairs or powerchairs, meeting dimensions of at least 2 metres x 1.6 metres.
- A note advises that this restroom may not be fully accessible to all visitors.


- Designated and clearly-marked accessible parking spaces are available at the front and side of the facility.
- The closest accessible parking space is located within 20 metres of the main entrance.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs or mobility scooters.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones ensure safe access.
- Visitors are advised to exercise caution when transiting from vehicles to the footpath, especially near other vehicles.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist guests with blindness or low vision, if needed.
- Tactile ground surface indicators are not available at the top of each set of stairs.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Evacuation plans consider individuals with deafness or limited hearing.
- Closed captions, subtitles, or Sign Language interpretation for videos are not available.
- Information on whether emergency alert systems produce both audio and visual warnings is unavailable.
- Activities are held in environments suitable for neurodiverse participants.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- There is no designated breakout room or quiet space for visitors.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- All service animals are welcome on the premises.
- Service animals can enter most spaces where their owners are welcome.
Venue accessibility summary
The Manurewa Pool and Leisure Centre offers good accessibility, particularly for wheelchair and mobility scooter users, featuring step-free access, accessible parking, and specialised equipment for water activities. While many inclusive elements are in place, there are some areas for improvement regarding sensory provisions and formal staff training. Visitors can expect a generally welcoming environment with staff assistance available.
Visitor experience




- The main entrance and pathway are accessible to people who use wheelchairs, mobility scooters, or walking aids, providing step-free access.
- Designated and clearly-marked accessible parking spaces are available.
- The closest accessible parking space is located within 20 metres of the main entrance.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs or mobility scooters by the car doors.
- Public transport (Bus and Train) is available, however, the closest stop is not within 200 metres of the venue entrance.
- There are designated drop-off and pick-up points or loading zones.
- The car park is well-lit at night.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- The reception area is easy to navigate for visitors using mobility aids.
- Clear directions, signs, or maps are available to guide visitors through the venue.
- Activities are held in environments that are suitable for participants who are neurodiverse.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The venue does not have a designated breakout room or quiet space for visitors who require it.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- The venue is not able to adjust the temperature of all indoor areas for visitors who require controlled room temperatures.
- The venue is not able to create a temperature-controlled space in the event of sudden bad weather.
- The venue hosts events or activities which include the use of audiovisual equipment.
- Closed captions, subtitles, or Sign Language interpretation are not available for videos used during events.
- Activities are held in environments suitable for participants who are blind or experience low vision.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Activities are held in environments suitable for neurodiverse participants.
- The venue offers water sports or water-based activities.
- Disability chair lifts are available for all pools, along with a water wheelchair.
- All other water-based activities permit easy access into the water without aid.
- Staff have not received formal workplace training on accessibility and inclusion, but the centre welcomes all visitors.
- Staff can assist guests who do not communicate verbally.
- Staff are available to assist guests with blindness or low vision, if needed.
- Staff members are aware of the accessible features and services available within this venue and can provide assistance.
- Staff are able to help if emergency escape routes are not immediately accessible to people who require mobility assistance.











Wheelchair & Mobility Scooter Access
- The main entrance and pathway offer step-free access.
- The reception area is easy to navigate for wheelchair, powerchair, mobility scooter, or walking aid users.
- Ramps are available where steps exist, are easily navigable, and have secure handrails.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate mobility aids.
- Disability chair lifts are available for all pools, alongside a water wheelchair.
- Wheelchairs and other accessibility aids are available for loan onsite.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available at the front and side of the facility.
- The closest accessible parking space is located within 20 metres of the main entrance.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs or mobility scooters.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones ensure safe access.
Accessible Restrooms
- More than one accessible bathroom stall is available and clearly labelled.
- Grabrails are easily accessible to a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a wheelchair user.
- The restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in emergencies.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist guests with blindness or low vision, if needed.
- Tactile ground surface indicators are not available at the top of each set of stairs.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Evacuation plans consider individuals with deafness or limited hearing.
- Closed captions, subtitles, or Sign Language interpretation for videos are not available.
- Information on whether emergency alert systems produce both audio and visual warnings is unavailable.
Neurodiverse Support
- Activities are held in environments suitable for neurodiverse participants.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- There is no designated breakout room or quiet space for visitors.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter most spaces where their owners are welcome.