Accessible to visitors who:



- The main entrance and pathway offer step-free access to the venue.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids.
- Ramps and/or lifts are available where steps exist, with all ramps easily navigable and featuring secure handrails.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate mobility aids.
- Doors are easy to open by people who may not use both hands or arms.





- The venue has more than one clearly labelled accessible bathroom stall.
- Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restroom.
- Restroom handwashing and drying facilities, including a hand dryer, are within easy reach of a person using a wheelchair.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- The restroom door can be opened, locked, and unlocked using one hand, and the interior is accessible to manual and powerchairs, meeting the minimum 2 metres x 1.6 metres cubicle dimensions.
- A gender-neutral restroom is not available.
- The accessible restroom cannot be unlocked by staff in the event of an emergency.


- Designated and clearly-marked accessible parking spaces are available.
- The closest accessible parking space is located within 50 metres of the main entrance.
- There is sufficient room for visitors to transfer to their wheelchairs, powerchairs, or mobility scooters by the car doors.
- The car park is well-lit at night.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- While the site contains steps that are accessible to ambulant disabled people, tactile ground surface indicators are not available at the top of each set of stairs.
- Information is not available on whether emergency alert systems produce both audio and visual warnings.
- Activity as an event held at this venue may be suitable for visitors with deafness and limited hearing. This is determined by the organisation hosting the event. Please contact the venue for more information.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Activities are held in environments that are suitable for participants who are neurodiverse.
- The site has a designated breakout room or quiet space for visitors who require it.
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces in which their owners are welcome.
Venue accessibility summary
Matua Hall, a Community Centre, demonstrates good physical accessibility with step-free main access, accessible parking, ramps, and spacious interiors suitable for mobility aid users. The venue provides accessible restrooms with grabrails and welcomes service animals throughout its premises. While many physical aspects are well-considered, it operates as an unstaffed venue, which has implications for assistance during visits and emergencies.
Visitor experience




- The venue is accessible using public transport, specifically by bus.
- The closest public transport mode is located within 200 metres of the venue entrance.
- The main entrance and pathway to the site are accessible to people using wheelchairs, mobility scooters, or walking aids, providing step-free access.
- A safe footpath leads to the entrance.
- There are no designated drop-off and pick-up points or loading zones.
- A designated breakout room or quiet space is available for visitors who require it.
- Activities are held in environments suitable for participants who are neurodiverse.
- Information is not available on whether activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- It is not stated whether participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The venue is not an aquatic facility or a ski field.
- Information is not available on whether the venue hosts events or activities using audiovisual equipment.
- No details are provided on the availability of closed captions, subtitles, Sign Language interpretation, or audio descriptions for videos.
- Information regarding staff intervention for audiovisual systems that may induce seizures or be distressing to visitors is not available.
- This is not a staffed venue, which may impact visitor assistance.
- Consequently, there is no information available regarding staff training on accessibility and inclusion for visitors.
- It is not stated if staff are able to help in an emergency for people who require mobility assistance, which is a critical consideration for an unstaffed venue.











Wheelchair & Mobility Scooter Access
- The main entrance and pathway offer step-free access to the venue.
- The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids.
- Ramps and/or lifts are available where steps exist, and all ramps can be easily navigated (up and down) with secure handrails.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces to prevent accidents and falls.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate mobility aids.
- Doors are easy to open by people who may not use both hands or arms.
- However, there is no dedicated reception, help desk, or service counter at an accessible height (between 1.2 metres and 1.3 metres) for wheelchair users.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available.
- The closest accessible parking space is located within 50 metres of the main entrance.
- There is sufficient room for visitors to transfer to their wheelchairs, powerchairs, or mobility scooters by the car doors.
- The car park is well-lit at night.
- There are no designated drop-off and pick-up points or loading zones.
Accessible Restrooms
- The venue has more than one clearly labelled accessible bathroom stall.
- Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restroom.
- Restroom handwashing and drying facilities, including a hand dryer, are within easy reach of a person using a wheelchair.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- The restroom door can be opened, locked, and unlocked using one hand, and the interior is accessible to manual and powerchairs, meeting the minimum 2 metres x 1.6 metres cubicle dimensions.
- A gender-neutral restroom is not available.
- The accessible restroom cannot be unlocked by staff in the event of an emergency.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- The site contains steps that are accessible to ambulant disabled people, with each step being no more than 17cm in rise, and the nosing of each step colour-contrasted.
- However, tactile ground surface indicators are not available at the top of each set of stairs.
- Information is not available on whether audio descriptions are provided for activities or events that include video.
Deafness & Limited Hearing
- Information is not available on whether emergency alert systems produce both audio and visual warnings.
- There is no information on whether activities are held in environments suitable for participants who are deaf or experience limited hearing (e.g., with clearly-displayed signs or graphics).
- No details are provided regarding whether closed captions, subtitles, or Sign Language interpretation are available for activities or events that include video.
- There is no information on whether evacuation plans take into consideration individuals with deafness or limited hearing.
Neurodiverse Support
- Activities are held in environments that are suitable for participants who are neurodiverse.
- The site has a designated breakout room or quiet space for visitors who require it.
- Information is not available on whether activities offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- It is not stated whether participants can easily remove themselves from activities if they experience sensory overload or discomfort.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces in which their owners are welcome.