Mount Maunganui Library

• The main entrance and pathway are step-free and accessible, with a smooth, level, paved path.
• Public transport (bus) is available, with wheelchair-accessible stops located less than 50 metres from the venue entrance.
• The main entrance features automatic doors and clear signage, with no steps at the entrance or along the pathway.
• A reception desk is located near the entrance, which is height-adjustable and accessible for wheelchair users.
• However, there are no designated drop-off or loading zones, and no tactile ground surface indicators at the entrance.

• A quiet space is available for visitors to step away if experiencing sensory overload, though it is not clearly marked.
• Sensory backpacks, including a range of sensory items, are available for loan within the library.
• The venue offers a variety of sensory experiences, does not play music through a speaker system, and has no areas with strong scents.
• Captions, subtitles, or sign language are available for some video content, and audio descriptions are also provided for some videos.
• Tactile exhibits and large-print materials are available for visitors.
• However, hearing loops or assistive listening devices are not available, and there are no dedicated quiet hours for neurodiverse visitors.

• Events are held at the venue and utilise audiovisual equipment, with staff able to intervene quickly if content triggers seizures or distress.
• Information about event dates, times, and nature is provided in advance on the website and accessibility page.
• Events are held in environments suitable for visitors who are blind or have low vision, are deaf or experience limited hearing, and are neurodiverse.
• Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
• Indoor venue temperatures can be adjusted and controlled for events.
• However, clear directions, signs, or maps to guide visitors (e.g., to emergency exits) are not available.

• The venue is staffed, and all staff members have received training on accessibility and inclusion for visitors.
• Staff are aware of the accessible features and services available and are able to provide assistance when needed.
• Accessibility inclusion training is provided to staff upon induction.
• Staff have also received training on assisting people with disability during emergencies.
• The staff are described as very friendly and accommodating, happy to help with any extra accessibility and inclusion requirements.

Wheelchair & Mobility Scooter Access

• The main entrance and pathways are step-free and accessible, with automatic doors and at least 0.81 metres width.
• The reception desk is height-adjustable and accessible for wheelchair users.
• All areas of the venue feature non-slip surfaces, and evacuation routes are accessible.

Accessible Parking

• Two designated accessible parking spaces are available on Maunganui Road, located within 30 metres of the main entrance.
• There is adequate room to transfer to a wheelchair, and parking areas have kerb cuts or level entry to footpaths without obstructions.
• The parking is uncovered and is not well-lit at night.

Accessible Restrooms

• A gender-neutral accessible restroom is available with an interior accessible to wheelchair users (at least 2 metres x 1.6 metres).
• Features include grab rails, an accessible toilet height, left-side transfer space, and easy-to-use toilet paper and flush controls.
• However, the restroom is not clearly labelled, the basin lacks knee clearance, and the mirror, soap dispenser, and hand drying facilities are not at accessible heights.
• There is no emergency call button and only one accessible restroom available at this venue.

Blindness & Low Vision

• The venue provides a safe, smooth, paved footpath to the entrance, and glass doors/walls are clearly marked for low vision visitors.
• Large-print materials and tactile exhibits are available, and audio descriptions are provided for some video content.
• Events are held in environments suitable for visitors who are blind or have low vision, with even, non-slip flooring.
• However, tactile ground surface indicators are not present at the entrance, and there are no colour contrasts on paths or braille signage.

Deafness & Limited Hearing

• Emergency plans include provisions for people who are deaf or hard of hearing, and relevant event information is provided in advance on the website and accessibility page.
• Captions, subtitles, or sign language are available for some video content.
• Events are held in suitable environments with clearly displayed signs or graphics.
• However, emergency alerts do not include both audio and visual warnings, and hearing loops or assistive listening devices are not available.

Neurodiverse Support

• A quiet space is available, and sensory backpacks are offered for visitors to borrow.
• The venue provides a range of sensory experiences, avoids strong scents and music, and allows visitors to easily step away if needed.
• Indoor temperatures can be adjusted, and events are suitable for neurodiverse visitors.
• However, the quiet space is not clearly marked, and there are no dedicated quiet hours or a designated breakout room.

Service Animals

• Service animals are welcome on the premises.
• Information regarding specific access for service animals to all spaces and facilities within the venue is not available.