Accessible to visitors who:



- The main entrance and pathway do not provide step-free access and are not accessible for people using wheelchairs, mobility scooters, or walking aids.
- The venue contains steps and does not offer alternative ramps or lifts.
- Not all doors and doorways accommodate people using wheelchairs, powerchairs, or mobility scooters, although all main entrances, passageways, and doorways have a minimum width of 0.81 metres.
- The reception area is not easy to navigate for visitors using mobility aids.
- There are no restrooms located within the Mt Maunganui isite Visitor Centre.
- The closest public restroom is situated more than 50 metres away from the iSite, near the main street.
- No accessible restrooms are available or clearly labelled onsite.
- Handwashing and drying facilities, grabrails, and mirror heights in off-site restrooms are not applicable to the venue itself.

- The venue does not have designated or clearly-marked accessible parking spaces directly onsite.
- Two accessible parking spaces are located on the main street, more than 50 metres from the iSite.
- There is no sufficient room by the car doors for people to transfer to their wheelchairs, powerchairs, or mobility scooters.
- The car park area is not well-lit at night.
- There is no safe footpath leading to the entrance for people who are blind or experience low vision.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- Emergency alert systems at the venue do not produce both audio and visual warnings.
- Clear directions, signs, or maps to guide visitors are not specified as available.
- The venue identifies as being accessible to people who experience deafness or limited hearing.
- Emergency evacuation plans take into consideration individuals with deafness or limited hearing.
- Emergency alert systems do not provide both audio and visual warnings.
- Information regarding clearly-displayed signs or graphics for activities is not applicable as no events or activities are hosted.
- The venue is identified as being suitable for participants who are neurodiverse.
- A designated breakout room or quiet space for visitors who require it is not available.
- The venue does not host events, so details on managing sensory experiences during activities are not applicable.
- All service animals are welcome on the premises.
- Service animals are permitted to enter all the same spaces in which their owners are welcome.
Venue accessibility summary
The Mt Maunganui isite Visitor Centre has significant limitations for visitors with mobility challenges, as the main entrance, pathways, and reception area are not step-free or easily navigable. While the venue is staffed and welcomes service animals, it lacks accessible parking directly onsite and does not have any accessible restrooms. Efforts are being made towards inclusion, with some staff training and consideration for neurodiverse and deaf visitors.
Visitor experience




- Visitors can reach the venue using public transport, with a bus stop available.
- The closest public transport stop is located within 200 metres of the venue entrance.
- Designated drop-off and pick-up points or loading zones are available for safe and convenient access.
- The main entrance and pathway are not accessible for people using wheelchairs, mobility scooters, or walking aids, as they lack step-free access.
- There is no safe footpath or tactile ground surface indicators leading to the main entrance for people who are blind or experience low vision.
- The venue is deemed suitable for participants who are neurodiverse.
- A designated breakout room or quiet space for visitors requiring it is not available.
- The emergency alert systems do not produce both audio and visual warnings.
- Information on sensory experiences and stimuli for visitors with sensory modulation needs is not provided, as the venue does not host events or activities.
- The Mt Maunganui isite Visitor Centre does not host any events or activities.
- Therefore, questions regarding audiovisual accessibility, beach access, or winter sports are not applicable to this venue.
- The venue is staffed, and some staff members have received workplace education and training on accessibility and inclusion for visitors.
- Staff are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- A feedback mechanism is in place for visitors to raise concerns about accessibility or to provide suggestions.
- The organisation is open to expanding its practices, staff knowledge, and organisational goals around Accessibility at a future date.





Wheelchair & Mobility Scooter Access
- The main entrance and pathways do not provide step-free access and are not accessible for mobility aid users.
- The venue contains steps, and no ramps or lifts are available as alternatives.
- Not all doors and doorways accommodate people using wheelchairs, powerchairs, or mobility scooters.
- The reception area is not easy to navigate for visitors using mobility aids.
Accessible Parking
- No designated accessible parking spaces are available directly onsite.
- Two accessible parking spaces are located over 50 metres away on the main street.
- There is no sufficient room for self-transfer at the parking spaces.
- The car park is not well-lit at night.
Accessible Restrooms
- There are no restrooms within the iSite venue.
- The closest public restroom is located more than 50 metres away.
- No accessible restrooms are available or clearly labelled onsite.
Blindness & Low Vision
- There is no safe footpath or tactile ground surface indicators leading to the entrance for visitors with blindness or low vision.
- Emergency alert systems lack both audio and visual warnings.
Deafness & Limited Hearing
- The venue indicates it is accessible for visitors who experience deafness or limited hearing.
- Evacuation plans specifically consider individuals with deafness or limited hearing.
- Emergency alert systems do not provide both audio and visual warnings.
Neurodiverse Support
- The venue is identified as suitable for neurodiverse visitors.
- A designated breakout room or quiet space is not available.
Service Animals
- All service animals are welcome on the premises.
- Service animals can access all the same spaces as their owners.