Otumoetai Pool

Accessible to visitors who:

Venue accessibility summary

Otumoetai Pool offers good accessibility for visitors, particularly those using wheelchairs or mobility scooters, with step-free access, dedicated parking, and a pool hoist. While accessible restrooms are available, there is only one, and improvements are needed for emergency alerts and evacuation plans for visitors who are deaf or have limited hearing. The venue provides support for neurodiverse visitors and welcomes service animals in most areas.

Visitor experience

Speckled dark grey concrete pathway with a clear fork. Green grass verges border the level path. A distant person walks on an uphill section.

Blue-painted accessible parking space on asphalt with yellow wheelchair symbol. Double yellow lines separate it from a raised concrete footpath with a kerb. White car visible.

Asphalt car park with a yellow-lined, diagonally striped shared zone next to blue accessible parking markings. Partial views of two cars parked on either side.

Wet, uneven concrete floor in a temporary tent. Ahead, a grey modular block features accessible family toilet signage and a small ramp to the entrance.

Curved, wide, grey textured concrete pathway with a gentle gradient, bordered by green grass on the left and a planted garden bed on the right. Tree shadows fall across the path.

Wall-mounted sink, mirror, and dispensers in a grey-walled bay. White pedal bin and blue mobile changing bed with white mat. Wet concrete floor with footprints, partially covered by blue ribbed mat...

Shower cubicle with a wheeled commode chair on blue ribbed mats, wet concrete floor, a drainage channel, and a small mirror.

Accessible facility: toilet with grab rails, blue adjustable changing bench, and wheeled shower chair. Wet concrete floor with blue non-slip mats. Overhead light fixture.

Indoor pool area with a grey accessible pool hoist on a blue mat, beside a cracked concrete pathway. Rows of wooden spectator seating are on the right.

Room with sink, mirror, black dispensers, white bin, and blue examination table. Wet concrete floor with footprint marks and a blue non-slip mat. A toilet is reflected in the mirror.

Dark grey partition door, slightly open, has a silver latch and a curved pull handle. The light concrete floor has wet patches, possibly a slip hazard.

White tiled pool steps with stainless steel handrails lead into an indoor pool from a dark concrete deck. A pool hoist for assisted access is further right.

Level concrete pathway with a long grated drain. A standing-height counter features a payment terminal and "Conditions of Entry" signage. A black metal gate is on the left.

Open-front grey partitions with blue floor mats. Wet concrete ground, coiled hose, and two orange safety cones on the right. Sign on left.

Roll-in shower with adjustable showerhead, two horizontal grab bars, and a wall-mounted soap dispenser. A shower chair rests on blue non-slip mats on a level concrete floor.

Wheelchair & Mobility Scooter Access

The main entrance and pathway are accessible to people who use wheelchairs, mobility scooters, or walking aids, providing step-free access.
The reception area is easy to navigate for visitors using wheelchairs, powerchairs, mobility scooters, or walking aids.
The venue does not contain steps of any kind.
All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate people who use wheelchairs, powerchairs, or mobility scooters.
Doors are easy to open by people who may not use both hands or arms.
A pool access hoist and trained staff are available to support access into the pool.
Evacuation routes are accessible to people who use wheelchairs, powerchairs, mobility scooters, or walking aids.
Wheelchairs and other accessibility aids are available for loan onsite.

Accessible Parking

Designated and clearly-marked accessible parking spaces are available.
There are two accessible parking spaces at this venue.
The main entrance is located within 20 metres of the closest accessible parking space.
Sufficient room is provided for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
The car park is well-lit at night.

Accessible Restrooms

An accessible restroom is available and clearly labelled.
The venue has only one accessible bathroom stall.
Grabrails are easily accessible to a person who is seated on the toilet, and the accessible restroom has grabrails.
Restroom handwashing and drying facilities, including paper towel, are within easy reach of a person who uses a wheelchair.
The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
The restroom interior is accessible to people who use manual wheelchairs or powerchairs, with cubicle dimensions of at least 2 metres by 1.6 metres.
The restroom door can be opened, locked, and unlocked using one hand.
Accessible showers and change facilities are also available.
The restroom cannot be unlocked by staff in the event of an emergency.

Blindness & Low Vision

The site has a safe footpath leading to the entrance for people who are blind or experience low vision.
Staff are available to assist visitors with blindness or low vision if needed.
Activities are held in environments that are suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
Clear directions, signs, or maps are available to guide visitors through the venue.
The pathway leading to the main entrance does not have tactile ground surface indicators.

Deafness & Limited Hearing

Activities are held in environments that are suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
Emergency alert systems produce audio warnings but do not have visual warnings.
Evacuation plans do not take into consideration individuals with deafness or limited hearing.

Neurodiverse Support

Activities are held in environments that are suitable for participants who are neurodiverse.
The site has a designated breakout room or quiet space for visitors who require it.
Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
Staff are available to assist visitors with intellectual disabilities or acquired brain injuries if needed.
The activities do not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.

Service Animals

All service animals are welcome on the premises.
Service animals can enter most spaces where their owners are welcome.