Papa Mo's
Accessible to visitors who:
- The main entrance and all pathways provide step-free access and are accessible to people who use mobility aids.
- Multiple step-free entrances are available, with doors that can open an additional half metre for larger mobility devices.
- All entrances, passageways (at least 1 metre wide), and doorways (minimum 0.81 metres wide) accommodate people using wheelchairs or mobility scooters.
- The main dining area provides sufficient room for navigation, with a minimum distance of 0.8 metres for pathways between tables.
- Tabletops in the dining area are positioned at a height of at least 0.7 metres from the floor.
- The venue contains steps, and no ramps or lifts are available as alternatives for these stepped areas, limiting access to some parts of the venue for mobility device users.
- All flooring, including accessible footpaths, has non-slippery surfaces.
- The venue has a clearly labelled, gender-neutral accessible restroom for visitors.
- The restroom interior is accessible to people who use manual wheelchairs or powerchairs, with cubicle dimensions of at least 2 metres x 1.6 metres.
- The restroom door can be opened, locked, and unlocked using one hand, and can be unlocked by staff in an emergency.
- Grabrails are available and easily accessible to a person seated on the toilet.
- Handwashing and drying facilities, including a hand dryer, are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
- The accessible restroom also includes a baby changing cot.
- Two designated and clearly-marked accessible parking spaces are available.
- These spaces are within 20 metres of one of the main entrances.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by both the driver and passenger car doors.
- The car park is well-lit at night and is not covered or sheltered.
- No steps, curbs, or obstructions separate the parking space from the nearest entrance.
- A safe footpath leads to the main entrance.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- The venue's menu is available as a PDF online and is not screen reader-compatible.
- Events are held in environments suitable for visitors who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
- Staff are available to assist visitors with blindness or low vision if needed.
- Waitlisting for seating and takeaway order notifications are provided via text or SMS.
- Information about events is available on the venue's website, Facebook, Instagram, Eventfinda, community pages, and an Access Page.
- Events are held in environments suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- In the event of an emergency, the venue can notify all visitors quickly and clearly with both audio and visual warnings.
- Evacuation plans consider individuals with deafness or limited hearing.
- If events feature video, closed captions, subtitles, or sign language interpretation are not available.
- The venue does not offer quiet hours for neurodiverse visitors.
- Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the volume.
- No areas with strong scents or fragrances are present.
- A designated breakout room or quiet space is available for visitors who require it.
- Events are held in environments suitable for neurodiverse visitors.
- Indoor venue temperatures can be adjusted, and spaces can be closed off to create a temperature-controlled environment during weather shifts.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces as their owners.
Venue accessibility summary
Papa Mo's offers a welcoming environment with numerous accessibility features. The venue provides designated accessible parking, step-free access throughout main areas, and an accessible, gender-neutral restroom equipped for mobility device users. While some internal steps lack ramp alternatives and digital content has limitations, staff are available to assist, and sensory considerations are in place.
Visitor experience
- Public transport (bus) is available within 200 metres of the venue entrance.
- There are no designated drop-off and pick-up points or loading zones.
- The main entrance and pathways provide step-free access and are accessible to people who use wheelchairs, mobility scooters, or walking aids.
- The main entrance is at least 0.81 metres wide, has a physical door with a handle that opens outward, and can be opened with one hand.
- Multiple step-free entrances are available, with doors that can be opened with one hand and an additional half metre to accommodate larger mobility devices.
- The reception area is easy to navigate for visitors who use wheelchairs, powerchairs, mobility scooters, or walking aids.
- Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the music volume.
- The venue does not have areas with strong scents or fragrances.
- While no quiet hours are offered, a designated breakout room or quiet space is available for visitors who require low stimulation.
- Indoor venues can have their temperature adjusted through air conditioning or heating, and spaces can be closed off for temperature control.
- Heaters, umbrellas, and awnings are available in portions of the outdoor dining area to adjust temperature.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- The venue hosts events or provides forms of entertainment.
- Information about event dates, times, and nature is provided ahead of time via the website, Facebook, Instagram, Eventfinda, community pages, and an Access Page.
- Events are held in environments suitable for visitors who are blind, have low vision, are deaf, have limited hearing (with signs/graphics), or are neurodiverse.
- A designated breakout room or quiet space is available for visitors during events.
- If events feature video, closed captions, subtitles, or sign language interpretation are not available.
- In an emergency, the venue can notify all visitors quickly and clearly with both audio and visual warnings.
- Evacuation plans consider individuals with deafness or limited hearing, and evacuation routes are accessible for mobility aid users, with staff assistance available if needed.
- Staff can quickly intervene if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff can assist visitors who do not communicate verbally.
- Staff are available to assist visitors with blindness or low vision, intellectual disabilities, and acquired brain injuries if needed.
- Staff are able to assist guests with payment processing, either at the table or at checkout counters.
Wheelchair & Mobility Scooter Access
- The main entrance and all pathways provide step-free access and are accessible to people who use mobility aids.
- Multiple step-free entrances are available, with doors that can open an additional half metre for larger mobility devices.
- All entrances, passageways (at least 1 metre wide), and doorways (minimum 0.81 metres wide) accommodate people using wheelchairs or mobility scooters.
- The main dining area provides sufficient room for navigation, with a minimum distance of 0.8 metres for pathways between tables.
- Tabletops in the dining area are positioned at a height of at least 0.7 metres from the floor.
- The venue contains steps, and no ramps or lifts are available as alternatives for these stepped areas, limiting access to some parts of the venue for mobility device users.
- All flooring, including accessible footpaths, has non-slippery surfaces.
Accessible Restrooms
- The venue has a clearly labelled, gender-neutral accessible restroom for visitors.
- The restroom interior is accessible to people who use manual wheelchairs or powerchairs, with cubicle dimensions of at least 2 metres x 1.6 metres.
- The restroom door can be opened, locked, and unlocked using one hand, and can be unlocked by staff in an emergency.
- Grabrails are available and easily accessible to a person seated on the toilet.
- Handwashing and drying facilities, including a hand dryer, are within easy reach for wheelchair users.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
- The accessible restroom also includes a baby changing cot.
Accessible Parking
- Two designated and clearly-marked accessible parking spaces are available.
- These spaces are within 20 metres of one of the main entrances.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by both the driver and passenger car doors.
- The car park is well-lit at night and is not covered or sheltered.
- No steps, curbs, or obstructions separate the parking space from the nearest entrance.
Blindness & Low Vision
- A safe footpath leads to the main entrance.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- The venue's menu is available as a PDF online and is not screen reader-compatible.
- Events are held in environments suitable for visitors who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
- Staff are available to assist visitors with blindness or low vision if needed.
Deafness & Limited Hearing
- Waitlisting for seating and takeaway order notifications are provided via text or SMS.
- Information about events is available on the venue's website, Facebook, Instagram, Eventfinda, community pages, and an Access Page.
- Events are held in environments suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- In the event of an emergency, the venue can notify all visitors quickly and clearly with both audio and visual warnings.
- Evacuation plans consider individuals with deafness or limited hearing.
- If events feature video, closed captions, subtitles, or sign language interpretation are not available.
Neurodiverse Support
- The venue does not offer quiet hours for neurodiverse visitors.
- Music is played through a speaker system at a volume no louder than 85 decibels, and staff can control the volume.
- No areas with strong scents or fragrances are present.
- A designated breakout room or quiet space is available for visitors who require it.
- Events are held in environments suitable for neurodiverse visitors.
- Indoor venue temperatures can be adjusted, and spaces can be closed off to create a temperature-controlled environment during weather shifts.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces as their owners.