Pilot Bay Mount Maunganui
Accessible to visitors who:
- The main entrance and pathways offer step-free access.
- Paths to the entrance are smooth and paved, featuring gentle slopes and no steps.
- There are no steps or escalators anywhere on site, and all floors, ramps, and paths have non-slip surfaces.
- The spacious boardwalk along Pilot Bay provides several level entry access points from parking and pedestrian crossings.
- Accessible evacuation routes are available.
- A slight tripping hazard exists where surfaces change from pavement to wooden plank boardwalk.
- Clearly labelled accessible male and female restrooms are available.
- Restroom doors can be opened, locked, and unlocked with one hand.
- The restroom interior is wheelchair accessible, measuring at least 2 metres x 1.6 metres.
- Grab rails are installed, and the toilet is at an accessible height (450-480mm) with transfer space on the left.
- Basins, taps, mirrors, soap dispensers, and electric hand drying facilities are all accessible for wheelchair users.
- There is no emergency call button or alarm reachable from the toilet, and staff cannot unlock restrooms in an emergency.
- Two designated accessible parking spaces are available at the Salisbury Wharf end of Pilot Bay.
- There is adequate room to transfer to a wheelchair from driver and passenger car doors.
- The parking spaces feature a kerb cut or level entry to a footpath, providing direct access to the beachside boardwalk.
- Accessible parking is within 20 metres of the main entrance and is well-lit at night.
- The uncovered parking, part of a larger structure, accommodates vehicles with a minimum height of 2.2 metres.
- A safe footpath is available for people who are blind or have low vision to reach the entrance.
- Tactile floor markings are present on all pedestrian crossing access ways to the boardwalk.
- However, the entrance does not have tactile ground surface indicators.
- Contrasts in colour or texture are not used on paths to assist visitors with low vision.
- Signage for the venue's entrance is clearly displayed.
- No hearing loops or assistive listening devices are available.
- Emergency alerts in the area use mobile phone notifications to alert visitors.
- Visitors can easily step away from activities if they experience sensory overload due to the open-air nature of the venue.
- The spacious boardwalk along Pilot Bay offers opportunities for finding quieter or less stimulating areas.
- Activities at this beach venue do not offer structured sensory experiences.
- Service animals are welcome
Venue accessibility summary
Pilot Bay Mount Maunganui offers partial accessibility for visitors, featuring designated accessible parking and step-free access to the beachside boardwalk. Accessible restrooms are available, and the venue is well-served by wheelchair-accessible public transport. While accessible emergency routes are in place, broader sensory support and staff assistance for emergencies are limited as the venue is unstaffed.
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Visitor experience
- The main entrance and pathways are step-free and accessible.
- The path to the entrance is smooth and paved with a gentle slope and no steps.
- The venue is accessible by public bus, with wheelchair-accessible stops less than 50 metres from the entrance.
- Clear signage is displayed for the venue's entrance, which features an open storefront type access.
- There are no designated drop-off or loading zones, nor a reception desk near the entrance.
- Level entry is provided from accessible parking onto the beachside boardwalk.
- Visitors can easily step away if they experience sensory overload.
- Tactile floor markings for blind and low vision are present on all pedestrian crossing access ways to the boardwalk.
- However, hearing loops, tactile exhibits, braille signage, or large-print materials are not available.
- As an open-air beach, the venue does not offer structured sensory experiences or audiovisual content.
- Events are held at this open-air venue.
- These events do not use audiovisual equipment, such as screens, speakers, or projectors.
- The venue is not staffed.
- Therefore, there is no staff available to unlock restrooms in an emergency or assist visitors with mobility support during emergencies.
- Staff have not received training on assisting people with disability during emergencies.
Wheelchair & Mobility Scooter Access
- The main entrance and pathways offer step-free access.
- Paths to the entrance are smooth and paved, featuring gentle slopes and no steps.
- A spacious boardwalk runs along Pilot Bay with several level entry access points.
- A slight tripping hazard exists where surfaces transition from pavement to wooden plank boardwalk.
Accessible Parking
- Two designated accessible parking spaces are available at the Salisbury Wharf end of Pilot Bay.
- There is adequate room to transfer to a wheelchair, and parking has a level entry to a footpath.
- The parking is within 20 metres of the main entrance, well-lit, and can accommodate vehicles up to 2.2 metres high.
Accessible Restrooms
- Clearly labelled accessible male and female restrooms are available.
- Restroom doors, toilets (450-480mm height), grab rails, basins, taps, mirrors, soap dispensers, and hand drying facilities are all accessible for wheelchair users.
- Transfer space is available on the left side of the toilet.
- However, there is no emergency call button and staff cannot unlock restrooms in an emergency.
Blindness & Low Vision
- A safe, step-free footpath to the entrance is available.
- Tactile floor markings are present on pedestrian crossing access ways to the boardwalk.
- However, the entrance lacks tactile ground surface indicators and pathways do not use colour contrast for guidance.
Deafness & Limited Hearing
- No hearing loops or assistive listening devices are available.
- Emergency alerts use the mobile phone system to notify visitors.
Neurodiverse Support
- Visitors can easily move away if experiencing sensory overload in this open-air environment.
- The spacious boardwalk offers opportunities for finding quieter areas.
Service Animals
- Information regarding whether service animals are welcome on the premises is unavailable.
- Details on whether service animals can access all spaces at this venue are not provided.