Accessible to visitors who:









- The main entrance and all pathways provide step-free access.
- The main entrance and all internal doorways are at least 0.81 metres wide.
- The reception area, main dining space, and outdoor dining area are easily navigable for mobility aid users.
- Dining tabletops are positioned at a height of at least 0.7 metres from the floor.
- The checkout counter is accessible, with a height between 1.2 and 1.3 metres and a width of at least 0.9 metres.
- Evacuation routes are accessible for people using wheelchairs or mobility scooters.




- An accessible, gender-neutral restroom is available.
- The restroom does not have clear labels or signage to indicate its accessible nature.
- The restroom door can be opened, locked, and unlocked using one hand.
- The interior is accessible for manual wheelchairs or powerchairs, meeting the minimum dimensions of 2 metres x 1.6 metres, and provides self-transfer space on the right side of the toilet.
- Grabrails are available and easily accessible for a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for wheelchair users, but the bathroom mirror is not at an appropriate height.



- Designated accessible parking spaces are available within 50 metres of the main entrance.
- There is insufficient room by the driver and passenger car doors for people to transfer to their mobility aids.
- The accessible parking space is located across the street in front of the local library, requiring visitors to transfer into the road and cross the street.
- The car park is well-lit at night, but the accessible parking space is uncovered and unsheltered.
- No designated drop-off and pick-up points are available.
- A safe footpath leads to the main entrance.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- The venue's menu is available online via its website and is screen reader-compatible (HTML coded).
- Staff are available to assist visitors with blindness or low vision, if needed.
- Emergency alert systems produce visual warnings.
- Clear directions, signs, and maps are available to guide visitors through the venue.
- The venue is accessible via public transport, with the closest bus stop within 200 metres.
- Visitors who are deaf or have limited hearing can be notified when their order is ready via text or SMS.
- Evacuation plans consider individuals with deafness or limited hearing.
- Emergency alert systems produce both audio and visual warnings, such as an alarm and flashing lights.
- Staff can assist visitors who do not communicate verbally.
- The venue does not offer quiet hours for neurodiverse visitors.
- Music is played through a speaker system during operating hours and is reported to be louder than 85 decibels.
- Staff can control the music volume.
- The venue does not have areas with strong scents or fragrances.
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces as their owners.
Venue accessibility summary
Pluto Salad, Juice, Smoothies &More offers good general accessibility for wheelchair and mobility scooter users, with step-free access, wide doorways, and accessible dining areas. While an accessible, gender-neutral restroom with grabrails is available, it lacks clear signage and the mirror is too high. Accessible parking is provided but presents significant transfer challenges due to its location across a street, and staff have not received specific accessibility training.
Visitor experience





- Designated accessible parking spaces are available within 50 metres of the entrance, but they require visitors to transfer into the road and cross the street.
- There is insufficient room for self-transfer at the accessible parking space.
- No designated drop-off or pick-up points are provided.
- The venue is accessible via public transport, with the closest bus stop (bus mode) within 200 metres.
- A safe footpath leads to the main entrance, which offers step-free access and is at least 0.81 metres wide.
- The main entrance has a physical door that can be opened with one hand by pushing from the outside.
- Music is played through a speaker system during operating hours and is reported to be louder than 85 decibels.
- Staff are able to control the music volume.
- The venue does not have areas with strong scents or fragrances.
- Quiet hours for neurodiverse visitors are not offered.
- No events are hosted, so audiovisual systems that might induce seizures or be distressing are not applicable.
- The venue does not host events or provide forms of entertainment for visitors.
- Audiovisual systems projecting sound or graphics that may induce seizures or be distressing to visitors are not applicable as no events are held.
- Staff have not received specific workplace training on accessibility and inclusion.
- However, staff are available to assist visitors who do not communicate verbally, have blindness or low vision, or have intellectual disabilities.
- A feedback mechanism is in place for visitors to raise accessibility concerns or provide suggestions.

















Wheelchair & Mobility Scooter Access
- The main entrance and all pathways provide step-free access.
- The main entrance and all internal doorways are at least 0.81 metres wide.
- The reception area, main dining space, and outdoor dining area are easily navigable for mobility aid users.
- Dining tabletops are positioned at a height of at least 0.7 metres from the floor.
- The checkout counter is accessible, with a height between 1.2 and 1.3 metres and a width of at least 0.9 metres.
- Evacuation routes are accessible for people using wheelchairs or mobility scooters.
Accessible Restrooms
- An accessible, gender-neutral restroom is available.
- The restroom does not have clear labels or signage to indicate its accessible nature.
- The restroom door can be opened, locked, and unlocked using one hand.
- The interior is accessible for manual wheelchairs or powerchairs, meeting the minimum dimensions of 2 metres x 1.6 metres, and provides self-transfer space on the right side of the toilet.
- Grabrails are available and easily accessible for a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for wheelchair users, but the bathroom mirror is not at an appropriate height.
Accessible Parking
- Designated accessible parking spaces are available within 50 metres of the main entrance.
- There is insufficient room by the driver and passenger car doors for people to transfer to their mobility aids.
- The accessible parking space is located across the street in front of the local library, requiring visitors to transfer into the road and cross the street.
- The car park is well-lit at night, but the accessible parking space is uncovered and unsheltered.
- No designated drop-off and pick-up points are available.
Blindness & Low Vision
- A safe footpath leads to the main entrance.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- The venue's menu is available online via its website and is screen reader-compatible (HTML coded).
- Staff are available to assist visitors with blindness or low vision, if needed.
- Emergency alert systems produce visual warnings.
- Clear directions, signs, and maps are available to guide visitors through the venue.
Deafness & Limited Hearing
- The venue is accessible via public transport, with the closest bus stop within 200 metres.
- Visitors who are deaf or have limited hearing can be notified when their order is ready via text or SMS.
- Evacuation plans consider individuals with deafness or limited hearing.
- Emergency alert systems produce both audio and visual warnings, such as an alarm and flashing lights.
- Staff can assist visitors who do not communicate verbally.
Neurodiverse Support
- The venue does not offer quiet hours for neurodiverse visitors.
- Music is played through a speaker system during operating hours and is reported to be louder than 85 decibels.
- Staff can control the music volume.
- The venue does not have areas with strong scents or fragrances.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces as their owners.