Satori Sushi & Sake Bar
Accessible to visitors who:
- The venue offers step-free access from the main walkway and throughout its internal areas.
- Main entrances and all internal doorways are at least 0.81 metres wide.
- The main dining area provides ample space for navigation, with at least 0.8 metres between tables.
- Dining tabletops are positioned at a height of at least 0.7 metres from the floor.
- The reception, service counter, and card payment device are accessible.
- Evacuation routes are accessible for mobility aid users.
- A gender-neutral accessible restroom is available at the restaurant.
- This accessible restroom provides room for visitors to self-transfer from the left-hand side.
- Grab rails are within easy reach of the toilet and the hand washing and drying facilities are accessible.
- Visitors should note that the accessible restroom is located through an outdoor section of the restaurant and can be exposed to elements such as rainy and windy weather.
- The accessible restroom has a ball knob on the main door and may not be accessible for the use of all visitors.
- Two designated accessible parking spaces are located on the street across from the restaurant.
- These spaces are within 50 metres (approximately 40 metres) of the main entrance and are well-lit at night.
- There is insufficient room by the car doors for people to transfer to wheelchairs or mobility scooters.
- The path from parking to the entrance includes steps or curbs without available ramps or lifts, and requires crossing the road.
- The parking spaces are uncovered and not part of a larger parking structure.
- A safe footpath leads to the venue's main entrance.
- Tactile ground surface indicators are not present on the pathway leading to the main entrance.
- The menu is available as a visual menu card, paper menu, and a screen-reader compatible HTML version online.
- Events are not held in environments considered suitable for visitors who are blind or have low vision.
- Clear directions, signs, and maps are available to guide visitors, including to emergency exits.
- The venue has a system for notifying visitors who are deaf or have limited hearing about waitlisted seating.
- Emergency alert systems produce both audio and visual warnings, and evacuation plans consider individuals with deafness or limited hearing.
- Events are not held in environments suitable for visitors who are deaf or have limited hearing.
- Event videos do not include subtitles, closed captions, or sign language interpretation.
- Events are held in environments suitable for neurodiverse visitors, and visitors can easily remove themselves if experiencing sensory overload.
- Music is played at a standard voice level (under 85 decibels) and staff can control the volume.
- The venue is free of strong scents or fragrances, and indoor temperatures can be adjusted and controlled.
- All service animals are welcome on the premises.
- Service animals can access all the same spaces within the venue as their owners.
Venue accessibility summary
Satori Sushi & Sake Bar generally offers good physical accessibility with step-free access throughout the venue and wide doorways. While designated accessible parking is available, it has some limitations regarding transfer space and the pathway to the entrance. The venue shows a commitment to welcoming all visitors, but there are areas for improvement in specific sensory provisions and staff training.
Visitor experience
- Public transport (bus) is available with the closest stop located within 200 metres of the venue entrance.
- No designated drop-off or pick-up points are available.
- The venue offers step-free access from the main walkway, though visitors must cross a small outdoor dining area to reach the entrance.
- The main entrance features a physical door with a handle that opens outward, easily operable with one hand.
- Music is played through a speaker system during operating hours at a volume no louder than 85 decibels.
- Staff can control the music volume.
- The venue does not have areas with strong scents or fragrances.
- No quiet hours are offered for neurodiverse visitors.
- Indoor venue temperature can be adjusted and controlled, with the ability to create a temperature-controlled space during sudden shifts in weather.
- The venue hosts events and provides entertainment.
- Information about event dates, times, and nature is provided in advance via website, Facebook, and Instagram.
- Events are not held in environments suitable for visitors who are blind, have low vision, are deaf, or have limited hearing.
- Events are held in environments suitable for neurodiverse visitors.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- If events feature video, no subtitles or closed captions are available.
- Staff are available to assist visitors with intellectual disabilities and acquired brain injuries if needed.
- While staff welcome all visitors, they have not received formal workplace training on accessibility and inclusion.
- Staff are able to provide assistance if emergency escape routes are not immediately accessible to people who require mobility assistance.
- A feedback mechanism is available for visitors to raise accessibility concerns or provide suggestions.
Wheelchair & Mobility Scooter Access
- The venue provides step-free access throughout, including the main entrance and all internal areas.
- Main entrances and all internal doorways are at least 0.81 metres wide, accommodating wheelchairs and mobility scooters.
- The main dining area and outdoor dining areas offer ample space for easy navigation.
- Dining tabletops are positioned at a height of at least 0.7 metres from the floor.
Accessible Restrooms
- The passageway leading to the restrooms is at least 1 metre wide and free of obstacles.
- Specific details regarding the accessibility features of the restrooms themselves are not available.
Accessible Parking
- Two designated accessible parking spaces are available on the street, approximately 40 metres from the entrance.
- There is insufficient space for wheelchair or mobility scooter transfers by the car doors.
- The path from parking to the entrance includes curbs or steps without ramps, requiring visitors to cross the road.
Blindness & Low Vision
- A safe footpath leads to the main entrance, but tactile ground surface indicators are not present.
- Menus are available in visual card, paper, and screen-reader compatible HTML online formats.
- Clear directions and signage are provided throughout the venue, including for emergency exits.
Deafness & Limited Hearing
- The venue has a system for notifying deaf or hard-of-hearing visitors about waitlisted seating.
- Emergency alert systems include both audio and visual warnings, and evacuation plans consider these visitors.
- However, event environments are not specified as suitable, and no subtitles or captions are provided for event videos.
Neurodiverse Support
- Events are held in environments suitable for neurodiverse visitors, who can easily remove themselves if experiencing sensory overload.
- Music volume is controlled by staff and kept at standard voice levels (under 85 decibels).
- The venue does not have strong scents, but also does not offer quiet hours or a designated quiet space.
Service Animals
- All service animals are welcome on the premises and can access all areas of the venue with their owners.