Accessible to visitors who:







- The main entrance and pathway provide step-free access for wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate for visitors using mobility devices.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and can accommodate wheelchairs, powerchairs, and mobility scooters.
- Doors are easy to open, even for those who may not use both hands or arms.
- Ramps and/or lifts are available for areas with steps, and a photo of these is provided.
- Wheelchairs are available for loan onsite.
- Evacuation routes are accessible for people using wheelchairs, powerchairs, mobility scooters, or walking aids.




- The facility has eight clearly labelled accessible restrooms, including gender-neutral options.
- The restroom interior is accessible to people using manual wheelchairs or powerchairs, meeting the minimum cubicle dimensions of 2 metres x 1.6 metres.
- Grabrails are available and easily accessible to a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for a person using a wheelchair.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- Restroom doors can be opened, locked, and unlocked using one hand, and staff can unlock them in an emergency.
- Paper towels are provided for hand drying.

- Six designated and clearly-marked accessible parking spaces are available onsite.
- The closest accessible parking space is located within 20 metres of the main entrance.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones ensure safe and convenient access.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Tactile ground surface indicators are available at the top of each set of stairs.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist guests with blindness or low vision if needed.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Evacuation plans consider individuals with deafness or limited hearing.
- The venue can notify all visitors quickly and clearly in an emergency.
- Information regarding whether emergency alert systems produce both audio and visual warnings is not available.
- As no audiovisual equipment is used for events, details on closed captions, subtitles, or Sign Language interpretation for video content are not applicable.
- Activities are held in environments suitable for neurodiverse participants.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The venue can create a temperature-controlled space in the event of sudden temperature shifts by closing doorways and windows.
- A designated breakout room or quiet space for visitors who require it is not available.
- The temperature of all indoor venues cannot be adjusted for visitors who require controlled room temperatures.
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces in which their owners are welcome.
Venue accessibility summary
The Stanmore Bay Pool and Leisure Centre offers broad accessibility for many visitors. It features step-free main entrance access, designated accessible parking, and multiple accessible restrooms, including a movable pool hoist for water activities. While generally inclusive with staff trained to assist, visitors should note that not all flooring surfaces are confirmed as non-slippery.
Visitor experience





- Visitors can reach this site using public transport, with the closest bus stop located within 200 metres of the venue entrance.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
- The main entrance and pathway provide step-free access to the venue.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- The reception area is easy to navigate for visitors using mobility aids.
- A sheltered space is available for visitors to use in the event of sudden bad weather.
- The venue does not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space for visitors is not available.
- The venue can create a temperature-controlled space in the event of a heatwave, cold snap, or sudden shift in temperature.
- The temperature of all indoor venues cannot be adjusted for visitors who require controlled room temperatures.
- The venue does not use audiovisual equipment for events, thus avoiding potential distress from sound or graphics.
- The centre offers water sports and water-based activities, including a movable pool hoist for entry to the main pool and spa pool.
- All other water-based activities permit easy access into the water without additional aid.
- Activities are held in environments suitable for participants with blindness, low vision, deafness, limited hearing, and neurodiverse needs, featuring clear signs, graphics, and unobstructed pathways.
- A secure locker or space is available for visitors to store their possessions.
- However, not all flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- The venue hosts events or activities, but these do not use audiovisual equipment.
- The venue is staffed, and staff members are aware of accessible features and services, able to provide assistance when needed.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff can assist guests who do not communicate verbally, and are available to assist guests with blindness or low vision, intellectual disabilities, and acquired brain injuries, if needed.
- Staff are able to help if emergency escape routes are not immediately accessible to people requiring mobility assistance.
- The centre is committed to continuous improvement in accessibility, welcoming all community members and adapting programmes to suit varying needs.













Wheelchair & Mobility Scooter Access
- The main entrance and pathway provide step-free access for wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate for visitors using mobility devices.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and can accommodate wheelchairs, powerchairs, and mobility scooters.
- Doors are easy to open, even for those who may not use both hands or arms.
- Ramps and/or lifts are available for areas with steps, and a photo of these is provided.
- Wheelchairs are available for loan onsite.
- Evacuation routes are accessible for people using wheelchairs, powerchairs, mobility scooters, or walking aids.
Accessible Restrooms
- The facility has eight clearly labelled accessible restrooms, including gender-neutral options.
- The restroom interior is accessible to people using manual wheelchairs or powerchairs, meeting the minimum cubicle dimensions of 2 metres x 1.6 metres.
- Grabrails are available and easily accessible to a person seated on the toilet.
- Handwashing and drying facilities are within easy reach for a person using a wheelchair.
- The bathroom mirror is at an appropriate height for a person using a wheelchair.
- Restroom doors can be opened, locked, and unlocked using one hand, and staff can unlock them in an emergency.
- Paper towels are provided for hand drying.
Accessible Parking
- Six designated and clearly-marked accessible parking spaces are available onsite.
- The closest accessible parking space is located within 20 metres of the main entrance.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones ensure safe and convenient access.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Tactile ground surface indicators are available at the top of each set of stairs.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist guests with blindness or low vision if needed.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Evacuation plans consider individuals with deafness or limited hearing.
- The venue can notify all visitors quickly and clearly in an emergency.
- Information regarding whether emergency alert systems produce both audio and visual warnings is not available.
- As no audiovisual equipment is used for events, details on closed captions, subtitles, or Sign Language interpretation for video content are not applicable.
Neurodiverse Support
- Activities are held in environments suitable for neurodiverse participants.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The venue can create a temperature-controlled space in the event of sudden temperature shifts by closing doorways and windows.
- A designated breakout room or quiet space for visitors who require it is not available.
- The temperature of all indoor venues cannot be adjusted for visitors who require controlled room temperatures.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces in which their owners are welcome.