Stromlo Leisure Centre
Accessible to visitors who:
- The main entrance and pathway are step-free and accessible.
- The main entrance features automatic doors and has an accessible ramp.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- The reception desk is accessible for visitors using wheelchairs or mobility scooters.
- Wheelchairs are available for visitors to borrow onsite.
- Multiple clearly labelled accessible restrooms are available, including a gender-neutral option.
- Restroom interiors are spacious (at least 2 metres x 1.6 metres) and wheelchair accessible.
- Grab rails are installed, the toilet is at an accessible height, and transfer space is on the right side.
- Basins, soap dispensers, and paper towel dispensers are accessible.
- Please note that accessible mirrors and emergency call buttons are not available.
- There are 8 designated accessible parking spaces available.
- Adequate room is provided for wheelchair transfer from both driver and passenger sides.
- Parking spaces feature a kerb cut or level entry to a footpath.
- The main entrance is within 20 metres of the nearest accessible parking space.
- The car park is well-lit at night, and ramps or lifts are available where needed from parking to the exit.
- A safe footpath with tactile ground surface indicators leads to the entrance.
- All floors, ramps, and paths have non-slip surfaces.
- Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
- Glass doors and walls are clearly marked for people with low vision.
- Please note that braille signage and large-print materials are not available.
- Hearing loops or assistive listening devices are available in part of the venue.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- All visitors can be quickly and clearly notified in an emergency.
- Please note that emergency alerts do not include both audio and visual warnings.
- Quiet hours are offered for neurodiverse visitors Monday to Friday from 2:00 PM to 3:00 PM.
- Music is played at standard voice levels, and staff can control the volume.
- The venue does not have areas with strong scents or fragrances.
- Visitors can easily remove themselves from events if they experience sensory overload.
- Please note that a dedicated quiet space or breakout room is not available.
- Staff cannot adjust the temperature of all indoor venues to create controlled temperature spaces.
- Service dogs are welcome on the premises.
- Service animals can access most, but not all, areas of the venue. Service animals are not alowed in the pools.
Venue accessibility summary
Stromlo Leisure Centre offers comprehensive accessibility, including designated accessible parking and step-free access throughout the main entrance and internal areas. Accessible restrooms are available, and the venue provides support for visitors with low vision and limited hearing, including hearing loops in some areas. Staff are trained in general accessibility, and quiet hours are offered for neurodiverse visitors, though some limitations regarding emergency alerts and dedicated quiet spaces exist.
Visitor trends
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Visitor experience
- The main entrance and pathway are step-free and accessible.
- Designated drop-off and loading zones are available within 20 metres of the entrance, with a 5-minute time limit.
- The venue is accessible by public bus, with wheelchair-accessible stops located over 200 metres away.
- The path to the entrance is smooth and paved, but includes a steep hill.
- The main entrance features clear signage, automatic doors, and an accessible ramp.
- An accessible reception desk is located near the entrance.
- Music is played at standard voice levels and staff can control the volume.
- The venue is free from strong scents or fragrances.
- Quiet hours for neurodiverse visitors are offered Monday to Friday from 2:00 PM to 3:00 PM.
- Hearing loops or assistive listening devices are available in part of the venue.
- Visitors can easily step away from events if they experience sensory overload.
- Please note that a dedicated quiet space, tactile exhibits, braille signage, and large-print materials are not available.
- Events are held at the venue and utilise audiovisual equipment.
- Staff can quickly intervene if audiovisual content might trigger seizures or distress.
- Visitors can easily remove themselves from events if experiencing sensory overload or discomfort.
- Please note that emergency alerts do not include both audio and visual warnings.
- The venue cannot fully adjust indoor temperatures or create temperature-controlled spaces during weather changes.
- The venue is staffed, and all staff receive accessibility and inclusion training upon induction.
- Staff members are aware of accessible features and services and can provide assistance.
- Staff can assist visitors needing mobility support during emergencies.
- A feedback mechanism is available for visitors to share accessibility suggestions.
- The venue conducts regular accessibility audits.
- Please note that staff have not received specific training on assisting people with disability during emergencies.
Wheelchair & Mobility Scooter Access
- The main entrance and pathway are step-free and accessible.
- The main entrance features automatic doors and has an accessible ramp.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- Wheelchairs are available for visitors to borrow onsite.
Accessible Parking
- There are 8 designated accessible parking spaces available.
- Adequate room is provided for wheelchair transfer, with kerb cuts to footpaths.
- The main entrance is within 20 metres of the nearest accessible parking space.
Accessible Restrooms
- Multiple clearly labelled accessible restrooms are available, including a gender-neutral option.
- Restroom interiors are spacious and wheelchair accessible, with grab rails and an accessible toilet height.
- Basins, soap dispensers, and hand drying facilities (paper towels) are accessible.
- Please note that accessible mirrors and emergency call buttons are not available.
Blindness & Low Vision
- A safe footpath with tactile ground surface indicators leads to the entrance.
- Contrasts in colour or texture are used on paths and stairs.
- Glass doors and walls are clearly marked for people with low vision.
- Please note that braille signage and large-print materials are not available.
Deafness & Limited Hearing
- Hearing loops or assistive listening devices are available in part of the venue.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Please note that emergency alerts do not include both audio and visual warnings.
Neurodiverse Support
- Quiet hours are offered Monday to Friday from 2:00 PM to 3:00 PM.
- Music is played at standard voice levels, and staff can control the volume.
- The venue does not have strong scents, and visitors can easily remove themselves if experiencing sensory overload.
- Please note that a dedicated quiet space or breakout room is not available.
Service Animals
- Service dogs are welcome on the premises.
- Service animals can access most, but not all, areas of the venue.