Tauranga Airport
Accessible to visitors who:
- The main entrance and pathway provide step-free access for people using wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate for visitors using mobility aids.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate wheelchairs, powerchairs, or mobility scooters.
- Doors are easy to open with one hand.
- The venue contains steps, but ramps or lifts are also available to navigate these.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- Travel wheelchairs are provided by Air New Zealand for travellers who require mobility assistance.
- There are five clearly labelled accessible restrooms located throughout the terminal.
- One accessible restroom is gender-neutral, while the other four are located inside gendered restrooms at different points.
- Accessible restrooms include an accessible changing area and shower, located at the west end of the terminal.
- Grabrails are easily accessible to a person seated on the toilet.
- Restroom handwashing and drying facilities (hand dryer) are within easy reach for wheelchair users.
- Bathroom mirrors are at an appropriate height for people using wheelchairs.
- Restroom doors can be opened, locked, and unlocked using one hand, and can be unlocked by staff in an emergency.
- The restroom interior is accessible to manual wheelchairs or powerchairs, meeting dimensions of at least 2 metres x 1.6 metres.
- A quiet space is located in the gender-neutral restroom in the terminal's west wing.
- The venue has designated and clearly-marked accessible parking spaces.
- Fourteen accessible parking spaces are available in the airport's long-stay parking area.
- Two additional accessible spaces are located in the pickup and drop-off areas.
- The main entrance is located within 50 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by both driver and passenger car doors.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
- The site does not have a safe footpath leading to the entrance for people who are blind or experience low vision.
- Tactile ground surface indicators are not available at the top of each set of stairs.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- Steps are accessible to ambulant disabled people, with secure handrails on both sides of all flights.
- Emergency alert systems produce both audio and visual warnings.
- All flooring, including accessible footpaths, has non-slippery surfaces.
- Emergency alert systems produce both audio and visual warnings (e.g., an alarm and flashing lights).
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Staff are aware of accessible features and services and can provide assistance.
- The venue indicates it is suitable for participants who are neurodiverse, although no specific activities are hosted.
- There is no designated breakout room or quiet space available, however a quiet space is located within the gender-neutral restroom.
- Staff are aware of accessible features and services and can provide assistance when needed.
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces where their owners are welcome.
Venue accessibility summary
Tauranga Airport offers a range of accessible features, including step-free access to the main entrance and reception area, along with multiple accessible restrooms. Designated accessible parking spaces and drop-off points are available, and the venue is staffed to assist visitors with mobility needs.
Visitor experience
- The main entrance and pathway to the site are accessible to people using wheelchairs, mobility scooters, or walking aids.
- Designated drop-off and pick-up points or loading zones are available to ensure safe and convenient access.
- The closest public transport (bus) is not located within 200 metres of the venue entrance, making it less accessible for some.
- The reception, help desk, or service counter is designed for visitors using wheelchairs or mobility scooters, with a height between 1.2 and 1.3 metres and a minimum width of 0.9 metres.
- A sheltered space is available for visitors to use in the event of sudden bad weather.
- The venue does not have a dedicated breakout room or quiet space for visitors who require it.
- A quiet space is available within the gender-neutral restroom, located in the terminal's west wing.
- The venue does not host events or activities, so information on sensory experiences during activities is not applicable.
- This venue does not host any events or activities.
- The venue does not use audiovisual equipment as it does not host events.
- Information regarding water-based activities, winter sports, or beach accessibility is not applicable.
- Tauranga Airport is a staffed venue.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- In the event of an emergency, staff are able to help if escape routes are not immediately accessible to people requiring mobility assistance.
- Staff can unlock restrooms in the event of an emergency.
Wheelchair & Mobility Scooter Access
- The main entrance and pathway provide step-free access for people using wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate for visitors using mobility aids.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and accommodate wheelchairs, powerchairs, or mobility scooters.
- The venue contains steps, but ramps or lifts are also available to navigate these.
- Travel wheelchairs are provided by Air New Zealand for travellers who require mobility assistance.
Accessible Parking
- The venue has designated and clearly-marked accessible parking spaces, with 14 in long-stay and 2 in pickup/drop-off areas.
- The main entrance is within 50 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their wheelchairs or mobility scooters by both driver and passenger car doors.
- Designated drop-off and pick-up points or loading zones are available.
Accessible Restrooms
- There are five clearly labelled accessible restrooms, including one gender-neutral option and others within gendered facilities.
- Accessible restrooms feature grabrails, accessible handwashing and drying facilities, and mirrors at an appropriate height for wheelchair users.
- Accessible changing areas and showers are available at the west end of the terminal.
- A quiet space is located within the gender-neutral restroom.
Blindness & Low Vision
- The site lacks a safe footpath and tactile ground surface indicators leading to the entrance or at the top of stairs.
- Emergency alert systems produce both audio and visual warnings.
- Steps are accessible to ambulant disabled people, with secure handrails on both sides of all flights.
Deafness & Limited Hearing
- Emergency alert systems produce both audio and visual warnings (e.g., an alarm and flashing lights).
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- Staff are aware of accessible features and services.
Neurodiverse Support
- The general environment is considered suitable for neurodiverse visitors.
- There is no dedicated breakout room, but a quiet space is available within the gender-neutral restroom in the terminal's west wing.
Service Animals
- All service animals are welcome on the premises and can enter all public spaces.