Te Matariki Clendon Community Centre
Accessible to visitors who:
- The main entrance and pathway provide step-free access to the venue for people using wheelchairs, mobility scooters, or walking aids.
- Ramps are available onsite with secure handrails and can be easily navigated by people using manual wheelchairs, walking frames, or mobility aids.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and are easy to open.
- The reception area is easy to navigate, and evacuation routes are accessible to mobility aid users.
- The venue has one clearly labelled gender-neutral accessible restroom.
- Grabrails are easily accessible when seated, and handwashing and drying facilities are within easy reach for wheelchair users.
- The restroom interior is accessible to manual and power wheelchairs, with cubicle dimensions reportedly meeting the minimum 2 metres x 1.6 metres.
- The restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in an emergency.
- Please note that the venue advises this restroom may not be fully accessible to all visitors.
- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 20 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their mobility devices by both driver and passenger car doors.
- The car park is well-lit at night, and wheelchair ramps are available on both sides of the carpark.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Stairs are accessible to ambulant disabled people, featuring secure handrails on all flights and tactile ground surface indicators at the top of each set of stairs.
- Activities are held in environments suitable for participants who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
- Specific information regarding tactile ground surface indicators on the footpath leading to the main entrance is not provided.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Evacuation plans specifically consider individuals with deafness or limited hearing, and emergency notification is quick and clear.
- For events with video, information regarding closed captions, subtitles, or Sign Language interpretation is noted as 'not applicable'.
- Information on whether emergency alert systems produce both audio and visual warnings is not available.
- Activities are designed to be suitable for neurodiverse participants, and a designated breakout room or quiet space is available.
- Staff can quickly intervene if audiovisual systems project sounds or graphics that may induce seizures or distress.
- The venue offers a wide range of sensory experiences and stimuli, and participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Indoor venue temperatures can be adjusted and controlled for visitors who require specific room temperatures.
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces where their owners are welcome.
Venue accessibility summary
Te Matariki Clendon Community Centre demonstrates a strong commitment to accessibility, offering accessible parking, step-free entry, and comprehensive support for neurodiverse visitors and service animals. While the centre provides many accessible features, including pathways, ramps, and staff support, visitors should note that the single accessible restroom may not be fully accessible to all individuals.
Visitor experience
- Visitors can reach the centre using public transport, specifically buses.
- The closest public transport stop is located within 200 metres of the venue entrance.
- Information regarding designated drop-off and pick-up points or loading zones for safe and convenient access is not provided.
- The centre offers a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- Staff are able to quickly intervene if audiovisual systems project sounds or graphics that may induce seizures or be distressing.
- The venue hosts events or activities that utilise audiovisual equipment.
- Information on closed captions, subtitles, or Sign Language interpretation for video content is noted as 'not applicable'.
- Information on audio descriptions for people experiencing blindness or low vision for video content is also noted as 'not applicable'.
- All staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services within the venue and are able to provide assistance when needed.
- Staff are able to help visitors who require mobility assistance with emergency escape routes.
- The organisation has indicated a desire to expand its practices, staff knowledge, and organisational goals around accessibility.
Wheelchair & Mobility Scooter Access
- The main entrance and pathway provide step-free access to the venue for people using wheelchairs, mobility scooters, or walking aids.
- Ramps are available onsite with secure handrails and can be easily navigated by people using manual wheelchairs, walking frames, or mobility aids.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and are easy to open.
- The reception area is easy to navigate, and evacuation routes are accessible to mobility aid users.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available.
- The main entrance is located within 20 metres of the closest accessible parking space.
- There is sufficient room for people to transfer to their mobility devices by both driver and passenger car doors.
- The car park is well-lit at night, and wheelchair ramps are available on both sides of the carpark.
Accessible Restrooms
- The venue has one clearly labelled gender-neutral accessible restroom.
- Grabrails are easily accessible when seated, and handwashing and drying facilities are within easy reach for wheelchair users.
- The restroom interior is accessible to manual and power wheelchairs, with cubicle dimensions reportedly meeting the minimum 2 metres x 1.6 metres.
- The restroom door can be opened, locked, and unlocked with one hand, and staff can unlock it in an emergency.
- Please note that the venue advises this restroom may not be fully accessible to all visitors.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Stairs are accessible to ambulant disabled people, featuring secure handrails on all flights and tactile ground surface indicators at the top of each set of stairs.
- Activities are held in environments suitable for participants who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
- Specific information regarding tactile ground surface indicators on the footpath leading to the main entrance is not provided.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Evacuation plans specifically consider individuals with deafness or limited hearing, and emergency notification is quick and clear.
- For events with video, information regarding closed captions, subtitles, or Sign Language interpretation is listed as not applicable.
- Information on whether emergency alert systems produce both audio and visual warnings is not available.
Neurodiverse Support
- Activities are designed to be suitable for neurodiverse participants, and a designated breakout room or quiet space is available.
- Staff can quickly intervene if audiovisual systems project sounds or graphics that may induce seizures or distress.
- The venue offers a wide range of sensory experiences and stimuli, and participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- Indoor venue temperatures can be adjusted and controlled for visitors who require specific room temperatures.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces where their owners are welcome.