The Kollective
Accessible to visitors who:
- The main entrance and pathway to the site offer step-free access for people using wheelchairs, mobility scooters or walking aids.
- The reception area is easy to navigate for visitors who use wheelchairs, powerchairs, mobility scooters or walking aids, and features an accessible counter.
- Ramps are available alongside stairs, and all ramps can be easily navigated (up and down) by individuals using manual wheelchairs, walking frames or mobility aids.
- Secure handrails are available on all ramps and all flights of stairs.
- All entrances, passageways and doorways have a minimum width of 0.81 metres, accommodating wheelchairs and mobility scooters.
- However, not all flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- The venue has more than one clearly labelled accessible bathroom stall, including a gender-neutral restroom.
- Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restroom.
- Restroom handwashing and drying facilities, including paper towel dispensers, are within easy reach of a person who uses a wheelchair.
- The restroom door can be opened, locked and unlocked using one hand, and can be unlocked by staff in an emergency.
- The bathroom mirror is at an appropriate height for a person who uses a wheelchair.
- The restroom interior is accessible to people using manual wheelchairs or powerchairs, with cubicle dimensions of at least 2 metres by 1.6 metres.
- The Kollective has designated and clearly-marked accessible parking spaces, with two spaces reserved for visitors only.
- The closest accessible parking space is located within 20 metres of the main entrance or meeting point.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs or mobility scooters by both the driver and passenger car doors.
- The car park is well-lit at night, enhancing safety and visibility.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activities are held in environments suitable for participants who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
- Staff are available to assist visitors with blindness or low vision, if needed.
- However, tactile ground surface indicators are not available at the top of each set of stairs.
- Tactile ground surface indicators are also not present on the pathway leading to the main entrance.
- Staff who know Sign Language are available to assist visitors.
- Evacuation plans take into consideration individuals with deafness or limited hearing.
- However, emergency alert systems do not produce both audio and visual warnings.
- Activities are held in environments suitable for participants who are neurodiverse.
- If audiovisual systems project sound or graphics that may induce seizures or be distressing, staff are able to intervene quickly.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The venue has a designated breakout room or quiet space for visitors who require it.
- Staff are available to assist visitors with intellectual disabilities and acquired brain injuries, if needed.
- The venue can adjust indoor temperatures and create temperature-controlled spaces for visitors requiring specific conditions.
- However, activities do not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- All service animals are welcome on the premises.
- Service animals can enter all of the same spaces in which their owners are welcome.
Venue accessibility summary
The Kollective offers a well-organised and largely accessible environment for a diverse range of visitors. The venue provides step-free access, accessible parking, and comprehensive accessible restroom facilities. While many inclusive practices are in place, areas for improvement include ensuring all flooring is non-slippery and enhancing sensory and emergency communication features.
Visitor experience
- The main entrance and pathway to the site are accessible, providing step-free access.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- The venue is staffed and provides a sheltered space for visitors during sudden bad weather.
- Visitors can reach the site using public transport, with a bus stop located within 200 metres of the entrance.
- Clear directions, signs or maps are available to guide visitors through the venue.
- There are no designated drop-off and pick-up points or loading zones.
- Activities are held in environments suitable for participants who are neurodiverse.
- Staff can quickly intervene if audiovisual systems project sound or graphics that may induce seizures or be distressing.
- Participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- A designated breakout room or quiet space is available for visitors who require it.
- The venue is able to adjust the temperature of all indoor venues and create temperature-controlled spaces as needed.
- However, activities do not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- The Kollective hosts events and activities that utilise audiovisual equipment.
- The venue offers accessible meeting rooms and event spaces for hire.
- Staff availability for events may vary depending on whether the event is hosted by The Kollective or one of its affiliated businesses.
- While not explicitly for a 'large public space', signage is provided on where to meet for activities.
- Information on closed captions, subtitles, Sign Language interpretation, or audio descriptions for videos is not applicable at this time.
- Some staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff members are aware of accessible features and services available within the venue and are able to provide assistance when needed.
- Staff who know Sign Language are available, and staff can assist visitors who do not communicate verbally.
- Staff are available to assist visitors with blindness or low vision, intellectual disabilities, and acquired brain injuries if needed.
- Staff are able to help if emergency escape routes are not immediately accessible to people who require mobility assistance.
Wheelchair & Mobility Scooter Access
- The main entrance and pathway provide step-free access for wheelchair and mobility scooter users.
- The reception area is easy to navigate and includes an accessible counter.
- Ramps are available alongside stairs, are easily navigated, and include secure handrails.
- All doorways have a minimum width of 0.81 metres, and doors are easy to open.
- However, not all flooring on ramps and footpaths is non-slippery.
Accessible Parking
- Designated and clearly-marked accessible parking spaces are available within 20 metres of the main entrance.
- Ample space is provided for self-transfer by car doors, and the car park is well-lit at night.
Accessible Restrooms
- Multiple, clearly labelled accessible and gender-neutral restrooms are available.
- Restrooms feature accessible grabrails, handwashing facilities, and mirrors, with doors operable with one hand.
- The restroom interior is spacious, meeting minimum cubicle dimensions for manual wheelchairs.
Blindness & Low Vision
- A safe footpath leads to the entrance, and activities are conducted in suitable environments.
- Staff are available to assist visitors with blindness or low vision.
- However, tactile ground surface indicators are not present on staircases or along the main entrance pathway.
Deafness & Limited Hearing
- Activities offer clearly-displayed signs or graphics, and staff proficient in Sign Language are available.
- Evacuation plans consider individuals with deafness or limited hearing.
- Emergency alert systems currently lack both audio and visual warnings.
Neurodiverse Support
- The venue offers activities in suitable environments and provides a designated breakout or quiet space.
- Staff can intervene with distressing audiovisual systems and assist visitors with intellectual disabilities or acquired brain injuries.
- Temperature-controlled spaces are available, but activities do not offer a wide range of sensory stimuli.
Service Animals
- All service animals are welcome throughout the venue, including all spaces accessible to their owners.