Accessible to visitors who:





- The main entrance and pathway do not offer step-free access for people using wheelchairs, mobility scooters, or walking aids.
- The venue contains steps, but ramps or lifts are available to navigate them.
- All ramps on site can be easily navigated and feature secure handrails.
- The reception area is easy to navigate for visitors using mobility aids.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and are easy to open.



- The venue does not have an accessible restroom, nor is there more than one accessible bathroom stall.
- Grabrails are not available, and are not easily accessible to a person seated on the toilet.
- The restroom interior is not accessible for manual wheelchairs or powerchairs, as it does not meet the minimum dimensions of 2 metres by 1.6 metres.
- The bathroom mirror is not at an appropriate height for a person who uses a wheelchair.
- Restroom handwashing and drying facilities are within easy reach for wheelchair users.
- The restroom door can be opened, locked, and unlocked using one hand.
- The restroom cannot be unlocked by staff in the event of an emergency.
- There are no designated and clearly-marked accessible parking spaces at the venue.
- The main entrance or meeting point is located within 50 metres of the closest parking space.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available.




- There is no safe footpath leading to the entrance for people who are blind or experience low vision.
- The footpath leading to the main entrance does not have tactile ground surface indicators.
- Tactile ground surface indicators are not available at the top of each set of stairs.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces.
- Activity environments are suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Emergency alert systems do not produce both audio and visual warnings.
- Evacuation plans do not take into consideration individuals with deafness or limited hearing.
- Information is unavailable regarding closed captions, subtitles, or Sign Language interpretation for videos if activities or events include them.
- Activities are held in environments suitable for participants who are neurodiverse.
- There is no designated breakout room or quiet space for visitors who require it.
- Information is unavailable on whether participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces where their owners are welcome.
Venue accessibility summary
Welcome Bay Community Centre presents a mixed accessibility profile, with significant barriers for some visitors. While interior navigation offers good accessibility for mobility aids, featuring ramps and wide doorways, the main entrance is not step-free and there is no designated accessible parking. Restrooms are largely inaccessible, lacking essential features like grabrails and adequate space for wheelchair users. The venue operates without staff, impacting emergency procedures and visitor assistance.
Visitor experience





- Visitors can reach the site using public transport, with the closest bus stop within 200 metres of the venue entrance.
- Designated drop-off and pick-up points or loading zones are available for convenient access.
- The main entrance and pathway are not accessible for people using wheelchairs, mobility scooters, or walking aids due to a lack of step-free access.
- There are no designated accessible parking spaces, although the car park is well-lit at night.
- The footpath leading to the main entrance is not safe for people who are blind or experience low vision, and lacks tactile ground surface indicators.
- The reception area is easy to navigate for visitors who use wheelchairs, powerchairs, mobility scooters or walking aids.
- Activities are held in environments suitable for neurodiverse participants.
- The venue does not have a designated breakout room or quiet space for visitors who require it.
- Information is not provided on whether participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The venue is not an aquatic facility or ski field and does not offer water sports or winter sports.
- Activities held on site are suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Activities are also suitable for neurodiverse participants.
- Information is unavailable regarding audiovisual equipment use, closed captions, subtitles, Sign Language interpretation, or audio descriptions for events.
- The venue is not staffed.
- Information is unavailable on whether staff have received training on accessibility and inclusion for visitors.
- Information is unavailable on whether staff members are aware of accessible features and services available within this venue.








Wheelchair & Mobility Scooter Access
- The main entrance and pathway do not offer step-free access for people using wheelchairs, mobility scooters, or walking aids.
- The venue contains steps, but ramps or lifts are available to navigate them.
- All ramps on site can be easily navigated and feature secure handrails.
- The reception area is easy to navigate for visitors using mobility aids.
- All entrances, passageways, and doorways have a minimum width of 0.81 metres and are easy to open.
Accessible Restrooms
- The venue does not have an accessible restroom, nor is there more than one accessible bathroom stall.
- Grabrails are not available, and are not easily accessible to a person seated on the toilet.
- The restroom interior is not accessible for manual wheelchairs or powerchairs, as it does not meet the minimum dimensions of 2 metres by 1.6 metres.
- The bathroom mirror is not at an appropriate height for a person who uses a wheelchair.
- Restroom handwashing and drying facilities are within easy reach for wheelchair users.
- The restroom door can be opened, locked, and unlocked using one hand.
- The restroom cannot be unlocked by staff in the event of an emergency.
Accessible Parking
- There are no designated and clearly-marked accessible parking spaces at the venue.
- The main entrance or meeting point is located within 50 metres of the closest parking space.
- The car park is well-lit at night.
- Designated drop-off and pick-up points or loading zones are available.
Blindness & Low Vision
- There is no safe footpath leading to the entrance for people who are blind or experience low vision.
- The footpath leading to the main entrance does not have tactile ground surface indicators.
- Tactile ground surface indicators are not available at the top of each set of stairs.
- All flooring, including ramps and accessible footpaths, has non-slippery surfaces.
Deafness & Limited Hearing
- Activity environments are suitable for participants who are deaf or experience limited hearing, with clearly-displayed signs or graphics.
- Emergency alert systems do not produce both audio and visual warnings.
- Evacuation plans do not take into consideration individuals with deafness or limited hearing.
- Information is unavailable regarding closed captions, subtitles, or Sign Language interpretation for videos if activities or events include them.
Neurodiverse Support
- Activities are held in environments suitable for participants who are neurodiverse.
- There is no designated breakout room or quiet space for visitors who require it.
- Information is unavailable on whether participants can easily remove themselves from activities if they experience sensory overload or discomfort.
Service Animals
- All service animals are welcome on the premises.
- Service animals can enter all the same spaces where their owners are welcome.