Accessible to visitors who:









- The main entrance and pathway offer step-free access for people using wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate for visitors using mobility aids.
- Ramps or lifts are available where there are steps, and accessible passageways and doorways have a minimum width of 0.81 metres.
- All doors are easy to open, and wheelchairs are available for loan onsite.
- Emergency evacuation routes are accessible, with staff able to assist guests requiring mobility support.
- It is noted that not all flooring, including ramps and accessible footpaths, has non-slippery surfaces, and pool tiles can become wet.




- The venue features more than one clearly labelled accessible restroom, including gender-neutral options.
- Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restrooms.
- Handwashing and drying facilities, including paper towels, are within easy reach for wheelchair users.
- Restroom doors can be opened, locked, and unlocked with one hand, and staff can unlock them in an emergency.
- The restroom interior is accessible to people using manual wheelchairs or powerchairs, meeting the minimum cubicle dimensions of 2 metres x 1.6 metres.
- Bathroom mirrors are at an appropriate height for wheelchair users.


- Designated and clearly marked accessible parking spaces are available.
- The closest accessible parking space is located within 20 metres of the main entrance.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the car doors.
- The car park is well-lit at night, and designated drop-off and pick-up points ensure safe and convenient access.
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist guests with blindness or low vision if needed.
- Tactile ground surface indicators are not available at the top of each set of stairs.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, utilising clearly displayed signs or graphics.
- Evacuation plans consider individuals with deafness or limited hearing.
- The emergency alert systems do not produce both audio and visual warnings.
- Activities are held in environments suitable for participants who are neurodiverse.
- The site does not have a designated breakout room or quiet space for visitors who require it.
- The activities do not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Information is not available on whether participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- All service animals are welcome on the premises.
- Service animals are permitted to enter most, but not all, of the same spaces as their owners.
Venue accessibility summary
West Wave Pool and Leisure Centre offers a generally accessible environment, particularly for wheelchair users, with step-free access to the main entrance and reception, accessible parking within 20 metres, and multiple accessible restrooms. The venue provides specific adaptive equipment for water-based activities and has trained staff available to assist diverse visitors. However, improvements are needed in areas such as non-slip flooring and comprehensive emergency alert systems, as well as providing tactile ground surface indicators.
Visitor experience




- Visitors can reach the venue using public transport, with bus and train options available.
- The closest mode of public transport is located within 200 metres of the venue entrance.
- Designated drop-off and pick-up points or loading zones ensure safe and convenient access.
- Accessible parking spaces are available within 20 metres of the main entrance, providing sufficient room for transfers.
- The car park is well-lit at night.
- The main entrance and pathway are accessible to people using wheelchairs or mobility aids.
- A safe footpath leads to the entrance for people who are blind or experience low vision, though it lacks tactile ground surface indicators.
- The reception area is easy to navigate, and secure lockers are available for visitors to store possessions.
- Activities are held in environments suitable for neurodiverse participants.
- The venue does not offer a designated breakout room or quiet space.
- The activities provided do not offer a wide range of sensory experiences or stimuli for visitors with sensory modulation needs.
- It is unclear if participants can easily remove themselves from activities if they experience sensory overload or discomfort.
- The venue states that it does not use audiovisual equipment in its events or activities.
- This venue hosts water sports and water-based activities, including a 50 metre pool, dive well, and leisure pools.
- Adaptive equipment for water-based activities includes a pool access hoist and water wheels.
- Some water-based activities do not permit easy access into the water without aid.
- Activities are held in environments suitable for participants with blindness or low vision, deafness or limited hearing, and neurodiverse needs.
- The venue has a sheltered space for visitors to use in the event of sudden bad weather.
- For activities in large public spaces, signage is provided on where to meet.
- Outdoor grounds are not easy to navigate for people using wheelchairs, mobility scooters or walking aids.
- Caution is advised regarding wet tiles in pool areas, which are managed to reduce hazards.
- This is a staffed venue, and all staff have received workplace education and training on accessibility and inclusion for visitors.
- Staff are aware of accessible features and services and are able to provide assistance when needed.
- Staff can assist guests who do not communicate verbally.
- Assistance is available from staff for guests with blindness or low vision, intellectual disabilities, or acquired brain injuries.
- Staff are able to help if emergency escape routes are not immediately accessible to people requiring mobility assistance.
- There is a feedback mechanism in place for visitors to raise accessibility concerns or provide suggestions.















Wheelchair & Mobility Scooter Access
- The main entrance and pathway offer step-free access for people using wheelchairs, mobility scooters, or walking aids.
- The reception area is easy to navigate for visitors using mobility aids.
- Ramps or lifts are available where there are steps, and accessible passageways and doorways have a minimum width of 0.81 metres.
- All doors are easy to open, and wheelchairs are available for loan onsite.
- Emergency evacuation routes are accessible, with staff able to assist guests requiring mobility support.
- It is noted that not all flooring, including ramps and accessible footpaths, has non-slippery surfaces, and pool tiles can become wet.
Accessible Restrooms
- The venue features more than one clearly labelled accessible restroom, including gender-neutral options.
- Grabrails are easily accessible to a person seated on the toilet and are available in the accessible restrooms.
- Handwashing and drying facilities, including paper towels, are within easy reach for wheelchair users.
- Restroom doors can be opened, locked, and unlocked with one hand, and staff can unlock them in an emergency.
- The restroom interior is accessible to people using manual wheelchairs or powerchairs, meeting the minimum cubicle dimensions of 2 metres x 1.6 metres.
- Bathroom mirrors are at an appropriate height for wheelchair users.
Accessible Parking
- Designated and clearly marked accessible parking spaces are available.
- The closest accessible parking space is located within 20 metres of the main entrance.
- There is sufficient room for people to transfer to their wheelchairs, powerchairs, or mobility scooters by the car doors.
- The car park is well-lit at night, and designated drop-off and pick-up points ensure safe and convenient access.
Blindness & Low Vision
- A safe footpath leads to the entrance for people who are blind or experience low vision.
- Activities are held in environments suitable for participants who are blind or experience low vision, featuring even, non-slip flooring and unobstructed pathways.
- Staff are available to assist guests with blindness or low vision if needed.
- Tactile ground surface indicators are not available at the top of each set of stairs.
- The pathway leading to the main entrance does not have tactile ground surface indicators.
Deafness & Limited Hearing
- Activities are held in environments suitable for participants who are deaf or experience limited hearing, utilising clearly displayed signs or graphics.
- Evacuation plans consider individuals with deafness or limited hearing.
- The emergency alert systems do not produce both audio and visual warnings.
Neurodiverse Support
- Activities are held in environments suitable for participants who are neurodiverse.
- The site does not have a designated breakout room or quiet space for visitors who require it.
- The activities do not offer a wide range of sensory experiences and stimuli for visitors with sensory modulation needs.
- Information is not available on whether participants can easily remove themselves from activities if they experience sensory overload or discomfort.
Service Animals
- All service animals are welcome on the premises.
- Service animals are permitted to enter most, but not all, of the same spaces as their owners.