Wulanda Recreation and Convention Centre
Accessible to visitors who:
- The main entrance and pathway are step-free and accessible.
- The path to the entrance is smooth and paved, with a level surface.
- The main entrance features automatic doors.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- Ramps or lifts are available to complement areas with steps.
- The reception desk is accessible for wheelchair and mobility scooter users.
- Wheelchairs are available for visitors to borrow onsite.
- Emergency evacuation routes are accessible for wheelchair and mobility aid users.
- Accessible restrooms are clearly labelled and available, with doors operable by one hand.
- The spacious interior is wheelchair accessible (at least 2 metres x 1.6 metres), and staff can unlock the restroom in an emergency.
- Grab rails are provided, and transfer space is available on both sides of the toilet.
- The toilet is at an accessible height (450-480mm), with the flush operable by one hand or automatically.
- The basin, taps, mirror, soap dispenser, and electric underneath hand dryer are all accessible for wheelchair users.
- Multiple accessible restrooms are available, including one left-hand, one right-hand, and a changing places changeroom in the aquatic area.
- Note: There is no emergency call button or alarm reachable from the toilet.
- Six designated accessible parking spaces are available.
- There is adequate room to transfer to a wheelchair from both driver and passenger car doors.
- The nearest accessible parking space is within 30 metres of the main entrance.
- The car park is well-lit at night, is part of a larger structure, and allows vehicles with a minimum height of 2.2 metres.
- There are no steps, kerbs, or obstacles between the parking space and the nearest exit.
- Note: The parking spaces do not provide immediate access to the sidewalk. Visitors will need to transit through the parking lot to access the nearest walkway.
- A safe footpath is available to the entrance for people who are blind or have low vision.
- Tactile ground surface indicators are provided at the top of all stairs or escalators, and braille signage is available.
- Contrasts in colour or texture are used on paths or stairs to assist visitors with low vision.
- All floors, ramps, and paths have non-slip surfaces, and glass doors or walls are clearly marked.
- Events are held in environments suitable for visitors who are blind or experience low vision, with even, non-slip flooring and unobstructed pathways.
- Note: The main entrance does not have tactile ground surface indicators.
- Evacuation plans include provisions for people who are deaf or hard of hearing.
- Emergency alerts include both audio and visual warnings (e.g., alarms and flashing lights).
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in environments suitable for visitors who are deaf or experience limited hearing, with clearly displayed signs or graphics.
- Note: Captions, subtitles, or sign language are not available for video content.
- Visitors can easily step away if they experience sensory overload during activities or events.
- The venue does not have areas with strong scents or fragrances.
- Music is played no louder than 85 decibels, and staff can control the volume.
- Events are held in environments suitable for neurodiverse visitors.
- Staff can quickly intervene if audiovisual content could trigger seizures or distress.
- Temperature of indoor venues can be adjusted and controlled.
- Note: There is no designated quiet space or breakout room available, or quiet hours for neurodiverse visitors.
- Service dogs are welcome on the premises.
- Service animals are allowed in all areas of the facility that the owners are in, with the exception of the pools and other aquatic facilities.
- Please contact the venue directly for more details on service animal access.
Venue accessibility summary
The Wulanda Recreation and Convention Centre is welcoming of all visitors. Providing step-free access throughout and well-equipped accessible restrooms. The venue also provides additional support fetures for visitors with deafness or limited hearing, including audio-visual alerts and hearing loops in designated areas. While accessible parking is available, some areas related to blindness/low vision and neurodiverse support are partially addressed.
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Visitor experience
- The main entrance and pathway are step-free, accessible, smooth, paved, and level, with no steps.
- Designated drop-off zones are available within 20 metres of the main entrance, and taxis/rideshare vehicles can drop passengers close to the entrance.
- The main entrance features automatic doors, and an accessible reception desk is located near the entrance.
- Note: There is no clear signage for the venue's entrance, and tactile ground surface indicators are not present.
- Note: The venue is not accessible by public transport.
- Note: Information on loading zone time limits is currently unavailable.
- Visitors can easily step away if they experience sensory overload during activities or events.
- The venue does not have areas with strong scents and plays music no louder than 85 decibels, with controllable volume.
- Hearing loops or assistive listening devices are available in designated areas, and braille signage is provided.
- Indoor venue temperatures can be adjusted and controlled, including during extreme weather conditions.
- Note: Captions, subtitles, sign language, audio descriptions, tactile exhibits, large-print materials, quiet spaces, or quiet hours are not available.
- Events are held at this venue, utilising audiovisual equipment.
- Information about event dates, times, and nature is provided in advance on Facebook.
- Events are held in environments suitable for visitors who are blind or experience low vision (even, non-slip flooring, unobstructed pathways).
- Events are suitable for visitors who are deaf or experience limited hearing (clearly displayed signs or graphics).
- Events are suitable for neurodiverse visitors, and visitors can easily remove themselves if they experience sensory overload or discomfort.
- Staff can quickly intervene if audiovisual content could trigger seizures or distress during events.
- The venue is staffed, and some staff have received training on accessibility and inclusion for visitors.
- Staff are aware of accessible features and services and can provide assistance when needed.
- Accessibility inclusion training is provided to staff upon induction.
- Staff have received training on assisting people with disability during emergencies and can provide support if evacuation routes are not fully accessible.
- There is a way for visitors to share feedback or suggestions about accessibility.
- Note: The organisation does not participate in accessibility badge programs or continuous workforce development initiatives.
Wheelchair & Mobility Scooter Access
- The main entrance and pathway are step-free and accessible.
- The main entrance features automatic doors.
- Ramps or lifts are available to complement areas with steps.
- Wheelchairs are available for visitors to borrow onsite.
Accessible Parking
- Six designated accessible parking spaces are available.
- There is adequate room to transfer to a wheelchair, and parking is within 30 metres of the main entrance.
- The car park is well-lit at night, is part of a larger structure, and allows vehicles with a minimum height of 2.2 metres.
- Note: Parking spaces do not have a kerb cut or level entry to a footpath.
Accessible Restrooms
- Accessible restrooms are clearly labelled with doors operable by one hand and a spacious interior (at least 2 metres x 1.6 metres).
- Grab rails are provided, and transfer space is available on both sides of the toilet at an accessible height.
- The basin, taps, mirror, soap dispenser, and hand drying facilities are all accessible.
- Multiple accessible restrooms are available, including a changing places changeroom.
- Note: There is no emergency call button or alarm reachable from the toilet.
Blindness & Low Vision
- A safe footpath to the entrance, tactile ground surface indicators at stairs, and braille signage are available.
- Contrasts in colour or texture are used on paths or stairs, and glass doors/walls are clearly marked.
- All floors, ramps, and paths have non-slip surfaces.
- Note: The main entrance lacks tactile ground surface indicators, and audio descriptions, tactile exhibits, or large-print materials are not available.
Deafness & Limited Hearing
- Evacuation plans include provisions, and emergency alerts feature both audio and visual warnings.
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in environments suitable for visitors with limited hearing, with clearly displayed signs or graphics.
- Note: Captions, subtitles, or sign language are not available for video content.
Neurodiverse Support
- Visitors can easily step away for sensory overload during activities or events, and the venue is free of strong scents.
- Music is played at a controllable volume no louder than 85 decibels.
- Indoor venue temperatures are adjustable and events are held in suitable environments for neurodiverse visitors.
- Note: There is no designated quiet space or breakout room, nor are quiet hours offered.
Service Animals
- Service dogs are welcome on the premises.
- Information regarding whether service animals can access all spaces at this venue is currently unavailable.
- Please contact the venue directly for more details on service animal access.