Accessible to visitors who:

















- The main entrance and pathways are step-free and accessible.
- Automatic doors are installed at the main entrance.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- The reception desk is accessible for wheelchair users.
- Ramps or lifts are available to access all areas where steps are present.
- All ramps are safely navigable for wheelchair users and feature secure handrails.
- Wheelchairs and other mobility aids are available for visitors to borrow onsite.












- Multiple accessible restrooms and changing facilities are available throughout the venue.
- Gender-neutral and clearly labelled accessible restrooms are provided.
- Accessible restroom doors can be opened, locked, and unlocked with one hand.
- Restroom interiors are wheelchair accessible, measuring at least 2 metres by 1.6 metres.
- Grab rails are installed, and toilets are at an accessible height (450-480mm from floor to seat), with transfer space on the left side.
- Basins, taps, mirrors, soap dispensers, and hand drying facilities are all at accessible heights and easy to use.
- An emergency call button or alarm is reachable from the toilet, and staff can unlock restrooms in an emergency.






- Eight designated accessible parking spaces are available.
- All parking spaces offer adequate room to transfer to a wheelchair from both driver and passenger car doors.
- Parking spaces have kerb cuts or level entry to a footpath.
- The main entrance is within 20 metres of the nearest accessible parking space.
- The car park is well-lit at night.
- Six accessible spaces provide a short, flat pathway directly to the building entrance, while the remaining two require a brief walk across a zebra crossing.
















- A safe footpath with a smooth, paved surface and gentle slope leads to the main entrance.
- Tactile ground surface indicators are provided at the entrance and at the top and bottom of all stairs.
- Glass doors and walls are clearly marked for people with low vision.
- Audio descriptions are available for video content, and large-print materials are provided.
- Braille signage is available throughout the venue.
- Events are held in environments suitable for visitors who are blind or have low vision, featuring even, non-slip flooring and unobstructed pathways.

- Emergency alerts include both audio and visual warnings (e.g., alarms and flashing lights).
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in environments suitable for visitors who are deaf or have limited hearing, with clearly displayed signs or graphics.
- Captions, subtitles, or sign language are not available for video content.

- Activities offer a range of sensory experiences for visitors sensitive to light, sound, or touch.
- Visitors can easily step away if they experience sensory overload during activities or events.
- Quiet hours are offered on Sundays from 5:00 PM to 6:00 PM for neurodiverse visitors.
- Music played through the speaker system is no louder than 85 decibels, and staff can control the volume.
- Strong scents are present in some areas, including food and coffee aromas in the cafe/reception, chlorine in the Aquatics Hall, and air fresheners in bathrooms.
- There is no dedicated quiet space or breakout room within the venue.
- All service animals are welcome on the premises.
- Surface animals can visit every area that their visitors can, with the exception of the pools.
Venue accessibility summary
Yawa Aquatic Centre offers comprehensive accessibility, featuring step-free access throughout the venue, including automatic doors at the main entrance and accessible reception. There are multiple accessible restrooms and changing facilities, and eight designated accessible parking spaces. Staff are fully trained in accessibility and inclusion, and the centre provides specific support for visitors with blindness, low vision, and neurodiverse needs, including quiet hours.
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Visitor experience
















- The main entrance and pathway are step-free and accessible, featuring a smooth, paved surface with a gentle slope.
- A designated drop-off and pick-up zone with a two-minute time limit is located at the main entrance, allowing taxis and rideshare vehicles to drop passengers directly at the entrance.
- Public transport (bus) is accessible, with wheelchair-accessible stops less than 50 metres from the venue entrance.
- Tactile ground surface indicators are present at the main entrance.
- While there is no clear signage for the venue's entrance, automatic doors provide access.
- A reception/information desk is located near the entrance and is accessible for wheelchair users.
- The venue offers a range of sensory experiences, and visitors can easily remove themselves if experiencing sensory overload.
- Music is played through the speaker system at a volume no louder than 85 decibels, and staff can control the volume.
- Designated quiet hours are available on Sundays from 5:00 PM to 6:00 PM for neurodiverse visitors.
- Strong scents are present from the Elements Eatery cafe, chlorine in the Aquatics Hall, and air fresheners in bathrooms.
- While there is no dedicated quiet space or breakout room, the venue can create temperature-controlled spaces by closing doorways and windows.
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held at this venue and utilise audiovisual equipment.
- Events are designed to be suitable for visitors who are blind or have low vision, deaf or have limited hearing, and neurodiverse.
- Audio descriptions are available for video content used in events; however, captions, subtitles, or sign language are not.
- Visitors can easily remove themselves from events if they experience sensory overload or discomfort.
- All staff have received training on accessibility and inclusion for visitors, provided upon induction.
- Staff members are aware of accessible features and services within the venue and can provide assistance when needed.
- Staff are trained to assist people with disability during emergencies.
- Staff can intervene quickly if audiovisual content could trigger seizures or distress.
- The organisation participates in accessibility partnership initiatives.



































Wheelchair & Mobility Scooter Access
- The main entrance and pathways are step-free and accessible.
- Automatic doors are installed at the main entrance.
- All entrances, passageways, and doors are at least 0.81 metres wide.
- Ramps or lifts are available to access all areas where steps are present.
- Wheelchairs and other mobility aids are available for visitors to borrow onsite.
Accessible Parking
- Eight designated accessible parking spaces are available.
- Adequate room is provided to transfer to a wheelchair, and spaces have level entry to a footpath.
- The main entrance is within 20 metres of the nearest accessible parking space.
- The car park is well-lit at night.
Accessible Restrooms
- Multiple gender-neutral and clearly labelled accessible restrooms are available.
- Restroom interiors are wheelchair accessible (at least 2 metres x 1.6 metres) with grab rails, accessible toilets, basins, and mirrors.
- An emergency call button is reachable from the toilet, and staff can unlock restrooms in an emergency.
Blindness & Low Vision
- A safe footpath with tactile ground surface indicators leads to the entrance and stairs.
- Glass doors and walls are clearly marked, and braille and large-print signage are available.
- Audio descriptions are provided for video content, and event environments are suitable.
Deafness & Limited Hearing
- Emergency alerts include both audio and visual warnings.
- Hearing loops or assistive listening devices are available in designated areas.
- Events are held in suitable environments with clear signs; however, evacuation plans lack specific provisions for deaf visitors, and captions are not provided for video content.
Neurodiverse Support
- Activities offer a range of sensory experiences, and visitors can easily step away if experiencing sensory overload.
- Quiet hours are available on Sundays from 5:00 PM to 6:00 PM.
- Be aware of strong scents from the cafe, chlorine in the Aquatics Hall, and air fresheners in bathrooms; no dedicated quiet space is available.
Service Animals
- All service animals are welcome on the premises.